Customer Service Specialist

Applied Technical Services, LLC

Customer Service Representative supporting calibration processes at CalSource. Handling customer inquiries and administrative tasks while working 50% remotely and 50% on-site.

Posted 7/7/2026full-timeHenrietta • New York • 🇺🇸 United StatesJuniorMid-Level💰 $21 - $25 per hourWebsite

About the role

Key responsibilities & impact

Answering phone calls and addressing customer inquiries.
Greeting clients with a friendly and professional demeanor.
Providing basic administrative assistance for various computer systems used in the calibration laboratory.
Maintaining the Customer Relationship Management system (CRM).
Responding to customer service calls, emails, and web requests promptly and courteously.
Quoting and scheduling field service/onsite jobs to include the monthly schedule.
Following up with customers on past due invoices.
Performing shipping and receiving duties, as needed.
Processing calibration documents for technicians.
Generating calibration quotes.
Other duties and responsibility, as necessary.

Requirements

What you’ll need

2 – 5 yrs relevant experience with a High school diploma or equivalent
Experience in industrial, manufacturing, or electronic/mechanical product and/or services support highly desired
Exceptional customer service and phone skills
Some Account Receivables experience desired
Excellent interpersonal, verbal and written communication skills
Attention to detail
Must be personable and interact comfortably with clients and co-workers
Must be able to work independently with minimal supervision
Efficient with Microsoft office, specifically Excel and Outlook

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Applied Technical Services, LLC Website LinkedIn All Job Openings 1001 - 5000 employees 🤝 B2B 🚀 Aerospace B2B
Manufacturing
Aerospace Applied Technical Services, LLC is a U. S. -based technical services firm specializing in testing, inspection, calibration, certification, and engineering services. The company provides laboratory and field solutions including metallurgy and materials testing, chemical analysis, nondestructive testing, mechanical testing, forensic and consulting engineering, and calibration to help clients predict, prevent, and optimize asset performance. Serving regulated and industrial sectors, ATS supports industries such as aerospace, automotive, energy, healthcare, manufacturing, and legal/insurance clients with over 2,000 service offerings and nationwide locations. Customer Service Specialist Job not on LinkedIn 🔥 1 hour ago 🏢🏡 Henrietta – Hybrid 💵 $21 - $25 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Answering phone calls and addressing customer inquiries.
Greeting clients with a friendly and professional demeanor.
Providing basic administrative assistance for various computer systems used in the calibration laboratory.
Maintaining the Customer Relationship Management system (CRM).
Responding to customer service calls, emails, and web requests promptly and courteously.
Quoting and scheduling field service/onsite jobs to include the monthly schedule.
Following up with customers on past due invoices.
Performing shipping and receiving duties, as needed.
Processing calibration documents for technicians.
Generating calibration quotes.
Other duties and responsibility, as necessary. 🎯 Requirements
2 – 5 yrs relevant experience with a High school diploma or equivalent
Experience in industrial, manufacturing, or electronic/mechanical product and/or services support highly desired
Exceptional customer service and phone skills
Some Account Receivables experience desired
Excellent interpersonal, verbal and written communication skills
Attention to detail
Must be personable and interact comfortably with clients and co-workers
Must be able to work independently with minimal supervision
Efficient with Microsoft office, specifically Excel and Outlook Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Administrative AssistanceCalibration Document ProcessingQuote GenerationField Service SchedulingShipping and Receiving Duties

Soft Skills

Attention to DetailInterpersonal SkillsPersonable InteractionIndependent Work