Apollo Mission Critical Engineering

Business Analyst

• Collaborate with leadership to develop and implement strategies that scale business operations and optimize efficiency.
• Conduct market research and competitive analysis to inform strategic decisions.
• Assist in driving strategic initiatives, tracking performance metrics, and ensuring alignment with business goals.
• Analyze business processes, identify areas for improvement, and recommend innovative solutions.
• Support cross-functional teams to execute strategic projects, ensuring milestones and goals are met.
• Create detailed reports, business cases, and presentations for key stakeholders.
• Monitor industry trends, emerging technologies, and innovations that could impact the company’s growth strategy.
• Develop data-driven insights to guide decision-making and strategic planning.

Business Analyst Intern, Summer 2026

Operations

• Develop and maintain workforce schedules for all active projects.
• Coordinate staffing assignments based on project requirements, employee qualifications, availability, and business priorities.
• Manage employee deployments, rotations, mobilizations, and demobilizations.
• Monitor project staffing levels and proactively identify resource shortages or surpluses.
• Adjust staffing plans in response to project schedule changes, client requests, delays, accelerations, or emergency coverage needs.
• Ensure all projects maintain adequate staffing coverage while maximizing workforce utilization.
• Coordinate weekly staffing reviews with Operations and Project Leadership teams.
• Maintain visibility into workforce capacity across all regions and projects.
• Maintain an accurate roster of employee qualifications, certifications, training records, and project experience.
• Match personnel to assignments based on technical expertise, certification requirements, leadership level, and development goals.
• Track employee availability, PTO, holidays, training commitments, and travel schedules.
• Assist with workforce forecasting and capacity planning efforts.
• Support employee development by identifying opportunities for advancement, cross-training, and leadership exposure.
• Ensure staffing decisions align with company goals and client expectations.
• Serve as a primary point of contact for field personnel regarding assignments, schedules, travel, and deployment questions.
• Build strong working relationships with field team members and operational leaders.
• Communicate schedule changes and staffing updates promptly and professionally.
• Support employee onboarding by coordinating initial project assignments and deployment logistics.
• Conduct regular outreach to field personnel to maintain engagement and awareness of upcoming opportunities.
• Promote a positive employee experience through proactive communication and responsiveness.
• Coordinate travel arrangements including flights, hotels, rental vehicles, and project mobilization logistics.
• Ensure field personnel receive timely travel information and assignment details.
• Track upcoming mobilizations and ensure all logistical requirements are completed prior to deployment.
• Assist employees with travel-related issues and coordinate resolutions when necessary.
• Work closely with vendors and internal stakeholders to optimize travel efficiency and cost management.
• Maintain accurate workforce data within scheduling and HR systems.
• Generate weekly, monthly, and quarterly staffing reports.
• Track workforce utilization, project coverage, staffing trends, and employee deployment metrics.
• Develop and maintain dashboards that provide visibility into workforce allocation and project staffing.
• Collaborate closely with Project Managers, Project Directors, Recruiting, Human Resources, and Learning & Development teams.
• Support recruiting efforts by identifying future hiring needs based on projected workload.
• Assist leadership with workforce planning strategies to support business growth.
• Participate in operational meetings and staffing reviews.
• Contribute to process improvement initiatives related to scheduling, workforce management, and operational efficiency.

Technical Operations – Field Team Scheduler

Data Analyst

• Gather, analyze, and interpret business and operational data from multiple sources.
• Develop dashboards, reports, and visualizations to support leadership decision-making.
• Monitor KPIs across operational and business functions.
• Support process improvement initiatives and operational reporting.
• Assist with product development research, testing, and stakeholder requirements.
• Maintain data quality and support analytics initiatives.
• Collaborate across engineering, operations, sales, finance, and leadership teams.

Business and Data Analyst

Project Manager

• Provide administrative and operational support to project teams
• Maintain and organize project documentation, records, and filing systems
• Support project managers with scheduling, reporting, and coordination tasks
• Prepare and distribute project reports, dashboards, and status updates
• Track project milestones, deliverables, and deadlines
• Coordinate meetings, including logistics, agendas, and meeting minutes
• Assist with budget tracking, invoicing, and expense reporting
• Ensure compliance with internal processes, standards, and documentation requirements
• Manage communication between stakeholders, vendors, and internal teams
• Support onboarding of project team members and maintain resource records
• Other duties as assigned.

Project Administrator

QA Engineer

• Execute structured manual test cases across MagellanCx platform features, workflows, and user journeys.
• Identify, reproduce, and log defects clearly — including steps to reproduce, expected results, and actual results.
• Validate bug fixes and perform regression testing across new releases and platform updates.
• Analyse recurring defect patterns and surface systemic quality risks to the MagellanCx product and engineering team.
• Work toward developing and maintaining automated test scripts as capability and tooling mature.
• Contribute to test plan development, test case design, and QA documentation.
• Collaborate directly with MagellanCx product managers and engineers to align on testing priorities and release readiness.
• Represent the Apollo Ghana QA function reliably and professionally within the MagellanCx team.
• Support the development and maintenance of scripts, automations, and tools that improve the efficiency of Apollo Ghana's commissioning documentation and MEP coordination workflows.
• Assist in building or configuring integrations between platforms used by the Apollo Ghana team, including Procore, SharePoint, BIM360 / Autodesk Construction Cloud, and Excel-based trackers.
• Provide technical support for data handling, reporting, and tracker management within the documentation function.
• Identify manual processes within Apollo Ghana's operations that can be improved through engineering solutions and propose practical approaches.
• Provide engineering support to the Apollo Ghana documentation team on complex or technically demanding document workflows.
• Maintain accurate records and ensure documentation integrity across all tools and platforms in use.

Software Engineer – QA, Technology Support

Director

• Serve as a senior point of contact for key client relationships across data center commissioning, construction support, operations support, and mission-critical infrastructure engagements.
• Build and maintain trusted relationships with client stakeholders, general contractors, owner representatives, trade partners, commissioning teams, and internal project leadership.
• Lead regular client check-ins, project reviews, relationship touchpoints, and post-engagement follow-ups to assess satisfaction, identify concerns, and uncover future opportunities.
• Help ensure that client expectations are clearly understood, documented, communicated, and addressed by the appropriate internal teams.
• Support escalation management by coordinating with operations, safety, project leadership, and executive leadership to resolve client concerns quickly and professionally.
• Identify recurring client issues, communication gaps, service delivery challenges, and improvement opportunities across active and completed projects.
• Develop client account plans for priority customers, including relationship mapping, service history, engagement cadence, client priorities, growth opportunities, and risk areas.
• Help strengthen client retention, repeat business, referrals, and long-term partnership development.
• Serve as a bridge between client relationships, operations, marketing, recruiting, safety, and executive leadership.
• Ensure that business development activity, marketing messages, client commitments, and operational delivery capabilities remain aligned.
• Work closely with operations leadership to understand project capacity, delivery constraints, workforce needs, scheduling risks, and client expectations.
• Partner with recruiting and workforce leadership to communicate upcoming client demand, resource needs, regional growth priorities, and talent gaps.
• Coordinate with safety leadership to ensure client-facing communication reflects Apollo’s safety standards, field expectations, and compliance priorities.
• Provide executive leadership with structured feedback on client sentiment, market conditions, competitive activity, project risks, service quality, and growth opportunities.
• Help turn market feedback and client needs into practical internal action plans.
• Support process improvements related to client communication, account management, proposal support, marketing content, internal reporting, and service delivery alignment.
• Mentor and support team members involved in client success, business development, marketing, communications, recruiting, or partnership activities as the function grows.

Business Analyst Intern, Summer 2026

Technical Operations – Field Team Scheduler

Business and Data Analyst

Project Administrator

Software Engineer – QA, Technology Support

Director, Global Client Strategy – Experience