Ansira

Manager – Client Delivery

Ansira

full-time

Posted on:

Location Type: Remote

Location: Mississippi • Ohio • United States

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About the role

  • Oversee the operational delivery and coordination of client projects for assigned accounts in a fast-paced environment.
  • Mentor team members and manage the performance, development, and workload of direct reports.
  • Foster strong relationships across internal teams and external partners.
  • Collaborate with cross-functional departments to establish project expectations, priorities, and timelines.
  • Manage all aspects of technical and creative projects planning, requirements gathering, execution, troubleshooting, and on-time delivery.
  • Maintain strong client relationships and serve as the operational point of contact for assigned accounts.
  • Proactively identify and report issues, research root causes, and drive resolution.
  • Prepare and maintain accurate documentation, including timelines, status reports, meeting agendas, and minutes.
  • Train new team members and current team members on product and processes, provide client-facing training as necessary.

Requirements

  • Bachelor’s degree or equivalent experience in marketing, advertising, communications, business, or a related field.
  • 5+ years of work experience in advertising, client management, account management, or project management; experience in a SaaS or marketing services environment preferred.
  • 1-2+ years of team supervision experience
  • Previous experience with print production and/or print fulfillment preferred.
  • Experience working with global teams or supporting U.S.-based clients preferred.
Benefits
  • Must be available for a flexible schedule to meet client advertising deadlines, including night shifts aligned to U.S. hours for India-based team members.
  • Minimal travel may be required.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementrequirements gatheringtroubleshootingprint productionprint fulfillmentSaaS
Soft Skills
mentoringperformance managementrelationship buildingcollaborationproblem solvingdocumentationtraining
Certifications
Bachelor’s degree