Angi

Human Resources

• Build strong, trusted relationships with business leaders to create and execute on organizational and people strategies
• Partner with leaders to evaluate and positively impact organizational health utilizing data such as survey scores, turnover data, promotion rates etc.
• Support an evolving Global product and technology team through growth and change
• Interpret and provide guidance to leaders utilizing qualitative and quantitative data
• Drive performance management initiatives to ensure engagement and retention of top performers.
• Design and implement organizational or enterprise-wide solutions
• Build processes and standards to ensure efficient and effective people operations
• Collaborate closely with COE Partners to deliver work to leaders, organization and total company
• Investigate escalated employee concerns and resolve employee relations issues; provide recommendations and guidance to the business
• Provide policy guidance and interpretation
• Develop and provide training on HR-related topics
• Mitigate risk to the organization and ensure compliance with state, federal, and global regulations

Senior HR Business Partner – Product & Technology

Senior HR Business Partner, Product & Technology

• Build strong, trusted relationships with business leaders to create and execute on organizational and people strategies
• Partner with leaders to evaluate and positively impact organizational health utilizing data such as survey scores, turnover data, promotion rates etc.
• Support an evolving Global product and technology team through growth and change
• Interpret and provide guidance to leaders utilizing qualitative and quantitative data
• Drive performance management initiatives to ensure engagement and retention of top performers
• Design and implement organizational or enterprise-wide solutions
• Build processes and standards to ensure efficient and effective people operations
• Collaborate closely with COE Partners to deliver work to leaders, organization and total company
• Investigate escalated employee concerns and resolve employee relations issues; provide recommendations and guidance to the business
• Provide policy guidance and interpretation
• Develop and provide training on HR-related topics
• Mitigate risk to the organization and ensure compliance with state, federal, and global regulations

Senior HR Business Partner, Product and Technology

Data Engineer

• Design and implement scalable data models and pipelines using industry-standard techniques (Kimball, Data Vault, etc.).
• Build, optimize, and maintain ELT workflows leveraging dbt and cloud-based ETL/ELT platforms (Fivetran, Stitch, etc.).
• Develop orchestration workflows using tools like Airflow or Dagster.
• Write efficient SQL and develop in programming languages such as Python, Go, or Kotlin.
• Implement DevOps practices including containerization (Docker), CI/CD pipelines (GitLab), and infrastructure-as-code (Terraform, Helm, EKS).
• Work with AWS services (S3, IAM, AWS CLI, Glue) and data lake/lakehouse frameworks (Apache Iceberg, Glue Catalog).
• Integrate with and optimize cloud data warehouse solutions (Snowflake, Redshift, Trino).
• Develop and maintain integrations with BI tools such as Looker, including LookML development and embedded analytics.
• Collaborate closely with stakeholders to understand requirements and deliver solutions that meet business needs.
• Operate autonomously—creating work items, prioritizing tasks, and tracking progress independently.
• Communicate effectively with both technical and non-technical audiences.

Senior Data Engineer

Manager

• Own impactful relationships with customers through case management by identifying issues and creatively solving for ideal solutions
• Execute regular refund processing and troubleshooting across cross-functional teams
• Act as a trusted resource and solution seeker for customer and partner-facing escalation needs (via call, email, text, etc.)
• Professionally follow up with cross-functional teams internally and externally ensuring prompt escalation resolution
• Build trust for Angi by actively providing a positive turnaround for customer experience and mitigating negative final outcomes
• Consistently resolve 30-35 complex cases weekly while adhering to team handling standards
• Identify and suggest improvements to team processes to optimize workflows
• Complete administrative needs as assigned and other ad hoc projects

Escalations Case Manager

Bookkeeper

• Report to the Senior Manager of Payroll, audit, reconcile, and correct payroll tax filings across the Company’s U.S. entities
• Ensure every payroll tax dollar is accurately submitted and resolve variances
• Research variances, resolve tax notices, and file amendments with federal, state, and local agencies
• Audit & reconcile approximately 200 federal, state and local payroll tax filings for five U.S. entities from CY2020 to present
• Maintain accurate and organized documentation of all audits and research performed
• Remote role requiring up to 40 hours per week; expected duration 3 months

Payroll Tax Accountant

Content Marketing Manager

• Own monthly keyword research for assigned categories focused on increasing organic traffic goals
• Own the creation of content briefs to ensure deadlines are met and production goals stay on track
• Understand performance for assigned categories and understand rankings, traffic, and revenue outcomes
• Manage & update category reporting dashboards for reporting on business performance
• Ideate and manage new content outline research, providing feedback and ensuring all stakeholder input is implemented
• Implement GEO best practices, optimizing copy, structure, and metadata for AI-driven search visibility
• Incorporate generative AI tools into content research workstreams, leveraging platforms like OpenAI to improve efficiency
• Review article performance and proactively suggest improvements with the help of writers and editors
• Perform relevant SEO and GEO workflows and deliverables as it relates to content: on-page optimization (titles, H1s, URLs, etc), merges and redirects, content mapping (links, CTAs, additional content modules), AI-specific prompt testing and refinement for better inclusion in answer engines
• Map content within categories to ensure solid internal linking and relevant content modules
• Work closely with Content Editors and writers (freelance and in-house) to ensure content satisfies user intent by being insightful, useful, relevant, engaging, and ultimately more helpful than any other content online

Associate Content Researcher

Financial Planning and Analysis

• Oversee Financial Reporting team processes including monthly internal reporting (preparation of consolidated Balance Sheet and Statement of Cash Flows) and quarterly external reporting (preparation and review of Quarterly SEC documents)
• Stay abreast of SEC rulemaking activity and work with the Senior Director of Technical Accounting to assess the impact on financial statement presentation for Angi
• Provide training and mentorship directly to financial reporting accountant
• Support internal and external audit programs by engaging with auditors and providing requested information timely
• Remote role at Angi, a home services platform connecting homeowners with pros

Financial Reporting Manager

• Own and centralize sales target-setting processes for the Care and Enterprise teams, including methodology creation, cadence management, and stakeholder alignment.
• Build automations to improve the speed and scalability of target-setting workflows, reducing time from days to hours per role.
• Refresh and standardize Care and Enterprise target-setting processes to ensure accuracy, consistency, and efficiency.
• Develop foundational Snowflake tables to support scalable, consistent commissions data pulls.
• Create Looker and/or Vizier dashboards to automate insights and enable self-service reporting across SMB, Enterprise, and Care.
• Support commission payout analysis, exception handling, and ad hoc compensation modeling, including financial impact and ROI assessments.
• Collaborate cross-functionally with Finance, Sales Ops, and Analytics to align on data sources, methodologies, and compensation policies.

Manager, Commissions Planning

Director

• The Angi Care team provides support to Homeowners and Service Providers through voice and digital channels.
• Design data-driven strategies and operational excellence both internally and with offshore BPO partners; champion a culture of customer obsession.
• Define and drive the strategy for delivering exceptional experiences across all touch points, ensuring customers feel valued, understood, and empowered.
• Foster a positive, supportive, and lively work environment while providing opportunity for team members to tackle new roles and responsibilities.
• Map an end-to-end homeowner journey, identifying interactions and opportunities to exceed expectations and mitigate business risk.
• Ensure a consistent and efficient homeowner experience across channels, promoting first contact resolution and self-service where appropriate, driving ROI and cost-consciousness.
• Partner with cross-functional teams to test and implement new technologies and approaches; ensure feedback loops to Product and Marketing.
• Manage and optimize relationships with offshore BPO partners to ensure service quality and efficiency.