Angi

Events

• Create and enforce industry-standard processes to lead event production in a streamlined and efficient manner
• Large trade shows with custom booths - attended by over 100k pros and corporate partners with the goal of driving sales and building brand awareness
• Small partner events and conventions with the goals of retaining current partners and driving new sales
• Mid-sized conventions with the goal of network penetration while building positive brand awareness and consideration
• Build a transparent B2B event production budget in collaboration with the Sales team. Own day-to-day budget management across 40+ events throughout the year
• Maintain strong vendor relationships while bringing new contacts, ideas, etc to further ladder B2B events into overarching brand work
• Manage sourcing pros from the Angi network to support marketing shoots and efforts across all channels while building processes to simplify and streamline this workflow
• Lead and document the end to end lifecycle of our annual award from Angi to pros called the Super Service Award. This annual project works across multiple departments and is a key driver of brand love from pros for over 25 years.
• Ad hoc brand production work including management of social campaigns, TV campaign production support, paid social production, etc.
• Excited to tackle the work with a collaborative team everyday. :)

Brand Operations Manager – Event Production Focus

Procurement

• Manage a procurement calendar to ensure proactivity, visibility, and leverage in negotiations
• Lead vendor communication and contract negotiations, partnering with leaders across the business to understand stakeholder requirements and secure competitive quotes to reach optimal contract terms
• Deliver data-driven spend analysis and insights to senior leadership; proactively identify cost savings opportunities
• Partner with Finance and IT Asset Management to integrate procurement with forecasting and cost management
• Steward procurement strategy and processes across the organization

Director, Procurement

Temporary Director, Procurement

Account Manager

• The Senior Analyst, Services Operations (Partnerships) serves as a vital bridge between operational data and execution, leveraging strategic frameworks to drive high-priority initiatives for Angi.
• This role focuses on optimizing two-sided marketplace dynamics for Angi Services’ largest demand channel, to ensure we are matching the best professionals to the right homeowners while maximizing revenue and marketplace health.
• Working at the intersection of customer care, strategy, and operations, you will analyze service professional and customer behavior to identify levers for efficiency.
• As a Senior Analyst, your goal is to oversee operations for some of Angi’s largest Retail partnerships and provide the strategic foresight required to answer not just 'what happened?' but 'how do we scale?' and 'which path drives the most impact?'
• By converting complex operational challenges into streamlined, data-backed strategies, you will directly enhance the customer experience, accelerate growth, and enhance profits.
• Design and implement high-impact initiatives and operational enhancements aimed at elevating service quality, efficiency, and customer satisfaction across all retail partnerships.
• Lead the end-to-end development of complex service programs - including multi-provider coordination - while conducting pilot programs to establish optimal pricing structures and delivery timelines.
• Oversee the successful launch and national expansion of new service offerings, ensuring a balance between aggressive growth, profitability, and high customer experience standards.
• Oversee and develop deep expertise in our portfolio of BPO-led workflows and Standard Operating Procedures (SOPs) and continuously iterate on these frameworks to refine pro-to-job matching and network efficiency.
• Serve as the primary operational lead for Retail Growth Managers, navigating intricate partner challenges and providing the strategic support necessary to resolve ad-hoc business needs.

Senior Analyst, Services Operations – Partnerships

Manager

• Seek and highlight opportunities to improve the early tenure pro experience including ways to improve revenue and retention, implement customer segmentation, devise new service strategies, roll out new account offerings, etc.
• Lead team through changes in structure, systems, and products, driving the talent and culture of a high-performing team that continuously pushes to improve customer service experience, create engaged customers, and facilitate organic growth.
• Manage all activities associated with the pro onboarding rep team, including developing and implementing policies and procedures and ensuring continuous improvement of processes, systems, and communications.
• Deploy resources and utilize assets to achieve qualitative and quantitative KPIs and service levels.
• Deeply understand metrics and drive improvement based on data-driven insights.
• Provide hiring, promotion, and disciplinary recommendations, as well as performance evaluation and feedback for direct reports.
• Solve key operational needs of team members to maximize how they leverage their time, collaborate effectively and perform tasks.
• Handle escalated customer complaints through engaging with customers to proactively solve issues and address complaints and setup and resolve problems with customer accounts.
• Work with key stakeholders to implement new service strategies across all customer touch points and triage unresolved issues to different teams by communicating the customer and rep issues effectively.
• Ability to work in multiple company systems and tools, including Salesforce, Looker, Playvox, Maestro, etc.

Senior Manager, Pro Onboarding

Accounting Manager

• Oversee a revenue accounting team responsible for Angi’s domestic revenue recognition accounting, including compliance with US GAAP and SOX requirements
• Drive continuous improvements, leverage AI tools to enhance team efficiency, and deliver strategic financial insights
• Lead monthly reviews of revenue and deferred revenue accounting to ensure completeness and accuracy, including approval of journal entries and account reconciliations
• Oversee assessment of credit loss reserves to ensure appropriate and timely recognition
• Manage, mentor, and develop a team of revenue accountants, providing guidance and ensuring consistent high performance
• Foster a collaborative environment across the accounting, finance, and other departments to ensure seamless revenue reporting processes
• Develop, implement, and maintain all corporate revenue accounting policies
• Manage controls documentation and process flowcharts for the end-to-end revenue cycle, ensuring alignment with SOX requirements
• Support internal and external audit programs by serving as a primary point of contact for auditors on revenue-related inquiries and delivering requested documentation in a timely manner
• Collaborate with the Product team to evaluate new and evolving service offerings and assess their revenue recognition implications
• Partner with Analytics and Finance teams to troubleshoot issues, test system enhancements, and implement improvements that increase automation and reporting accuracy
• Provide guidance, training, and subject matter expertise to teams across the organization on revenue accounting standards and compliance requirements

Manager, Revenue Accounting

Onboarding Specialist

• You'll assist recruiters with collecting candidate offer letters, I9 documentation and other relevant onboarding information.
• This role will be on camera with new hires often, as completing I9s for high-volume hiring efforts is a key responsibility.
• You'll manage multiple steps in the onboarding process including, but not limited to, submitting & reviewing background checks, sending new hire documentation, and completing the hiring process via UKG.
• You will maintain new hire rosters and communicate information to partners in IT and Facilities for equipment shipping/pick-up, tracking, etc
• You will be responsible for candidate engagement from the time an offer is accepted until a new hire’s first day of training
• You will manage a high volume of emails to & from new employees with questions, concerns, and onboarding updates.
• You will assist the TA Operations team with various projects throughout the year including, but not limited to, Employee Referral Program, Recruitment Marketing, UKG, Greenhouse, Audits

Talent Acquisition, Onboarding Specialist

Full-stack Engineer

• Build and Ship — Create, modify, and review full-stack code that meets our standards for performance, reliability, security, and testability.
• Architect Thoughtfully — Contribute to system design discussions and help translate business requirements into scalable technical solutions.
• Own Quality — Build robust automated tests and ensure every deployment is fast, reliable, and fearless.
• Work at the Frontier — Contribute to LLM-powered features and partnership integrations that are shaping new product direction.
• Communicate Clearly — Bridge the gap between technical complexity and business goals across the organization.
• Iterate Continuously — Participate in Agile ceremonies, drive team discussions, and help refine how we work — not just what we build.