Assist with the daily operational activities of stablecoin issuance and redemption, ensuring all processes are followed accurately
Conduct stablecoin operations across mint/redeem workflows, internal controls, and fiat on/off ramp processes
Support the use and configuration of internal systems and third-party tools for secure and efficient operations
Generate daily operational reports and track key metrics
Collaborate with stakeholders and internal teams to ensure smooth and efficient processes and to serve as an internal advocate for institutional clients
Consistently execute operations, update procedures, and act in a timely and risk-conscious manner
Support end-to-end processing of operations for institutional clients, including receiving, verifying, and reviewing operations
Identify and escalate risks to management and contribute to process improvements and project work
Stay abreast of regulatory developments and best practices related to stablecoins and digital assets
Requirements
3+ years of professional working experience in financial operations, treasury operations or crypto payment processing
Understanding of fiat and crypto flow of funds: wire transfers, stablecoin mechanics, exchanges, and wallets
Knowledge of specific stablecoin protocols and blockchain networks (e.g., USDC, USDG, Ethereum)
Experience supporting institutional client operations in financial services or another heavily regulated industry
Maintain a basic understanding of financial systems and processes
Capable of navigating and learning various systems and tools such as Salesforce, JIRA, Looker
Knowledge of reconciliation tools and methodologies
Foundational knowledge and interest in blockchain, crypto-economics, stablecoins
Ability to receive, verify, and review operations accurately and in a timely manner
Strong communication skills across chat, text, telephone, email, and video conference