About the role
- Support USCIS in streamlining and improving business operations and information technology investments
- Facilitate cross-functional collaboration among USCIS offices and external agencies
- Implement Agile methodologies
- Support data-driven decision-making
- Program and Project Management
- Agile Implementation and Facilitation
- Business Process Optimization
- Operational Readiness and Deployment Support
- Data Analytics and Decision Support
- Strategic Communications and Change Management
- Technology Integration and Testing
Requirements
- Minimum of 8 years of experience as a business analyst or SME
- At least 5 years supporting federal programs in process optimization, requirements analysis, and system integration
- Bachelor's degree in Business, Information Systems, or related field
- Certified Business Analysis Professional (CBAP), Agile Certified Practitioner (PMI-ACP), or equivalent preferred
- Expertise in requirements gathering, process mapping, and workflow optimization
- Strong understanding of Agile methodologies, testing, and system deployment
- Ability to translate complex technical concepts into actionable business solutions
- Competitive compensation
- Opportunities for bonuses
- Employer-paid health care
- Training and development funds
- 401k match
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Agile methodologiesdata analyticsbusiness process optimizationrequirements analysissystem integrationprocess mappingworkflow optimizationprogram managementproject managementtechnology integration
Soft skills
cross-functional collaborationstrategic communicationschange managementdata-driven decision-makingoperational readinessfacilitationproblem-solvingcommunicationleadershiporganizational skills
Certifications
Certified Business Analysis Professional (CBAP)Agile Certified Practitioner (PMI-ACP)