Analista de Negócios Pleno
Westrock
Business Analyst
INFOX Tecnologia da Informação
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
RPA
About the role
- Requirements Gathering: Conduct interviews and workshops with stakeholders (judges, court staff, lawyers, court administrative offices, etc.) to understand business processes and identify needs.
- Documentation: Record functional and non-functional requirements clearly and with an appropriate level of detail. Use techniques such as document analysis, direct observation and prototyping.
- Process Analysis: Map and model processes using BPMN notation. Identify bottlenecks, inefficiencies and automation opportunities.
- Technical Specifications: Create use cases, user stories and flow diagrams that are understandable to both stakeholders and the technical team.
- Solution Validation: Participate in the validation of deliverables to ensure they meet specified requirements. Support functional and acceptance testing.
- Communication and Collaboration: Facilitate communication between the client and the technical team, anticipating deviations and contributing to problem resolution.
- Adoption and Training: Support the development of manuals and training materials. Monitor solution adoption and propose continuous improvements.
Requirements
- Bachelor's degree in Law, Information Systems or related fields;
- Postgraduate degree or specialization in BPM, Business Analysis, Project Management or related areas preferred;
- Solid experience as a Business Analyst or Functional Analyst in IT projects or automation processes;
- Experience in legal sector projects or working with Courts is desirable;
- Hands-on experience with BPM modeling and automation tools;
- Certifications such as BPMN 2.0, CBPP, Product Management or other related certifications are desirable;
- Familiarity with legal software (PJe, SAJ, eProc) is a plus;
- Knowledge of the judicial ecosystem;
- Strategic mindset focused on digital transformation in the legal sector;
- Familiarity with emerging technologies (RPA);
- Experience in change management and technology adoption.
Benefits
- Meal allowance (food or meal voucher) to support balanced meals.
- Group health plan (Bradesco) to ensure your and your family's well-being.
- Dental plan to keep you smiling.
- Home office allowance.
- Group life insurance.
- Commuter allowance (transportation voucher) for in-office days.
- Partnership with SESC (social and recreational services).
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
requirements gatheringdocumentationprocess analysisBPMN notationuse casesuser storiesflow diagramsfunctional testingacceptance testingautomation
Soft skills
communicationcollaborationproblem resolutionstrategic mindsettrainingmonitoringcontinuous improvement
Certifications
BPMN 2.0CBPPProduct Management
