INFOX Tecnologia da Informação

Business Analyst

• Requirements Gathering: Conduct interviews and workshops with stakeholders (judges, court staff, lawyers, court administrative offices, etc.) to understand business processes and identify needs.
• Documentation: Record functional and non-functional requirements clearly and with an appropriate level of detail. Use techniques such as document analysis, direct observation and prototyping.
• Process Analysis: Map and model processes using BPMN notation. Identify bottlenecks, inefficiencies and automation opportunities.
• Technical Specifications: Create use cases, user stories and flow diagrams that are understandable to both stakeholders and the technical team.
• Solution Validation: Participate in the validation of deliverables to ensure they meet specified requirements. Support functional and acceptance testing.
• Communication and Collaboration: Facilitate communication between the client and the technical team, anticipating deviations and contributing to problem resolution.
• Adoption and Training: Support the development of manuals and training materials. Monitor solution adoption and propose continuous improvements.

Analyst

• Conduct requirements elicitation: Lead interviews and workshops with stakeholders (judges, court staff, attorneys, secretaries, etc.) to understand business processes and identify needs.
• Documentation: Record functional and non-functional requirements with clarity and an appropriate level of detail. Use techniques such as document analysis, direct observation, and prototyping.
• Perform reverse engineering to determine how existing flow automations operate within the courts.
• Analyze, map, and automate judicial and administrative processes using BPMN.
• Use a proprietary Low-Code platform to develop and implement flow automation solutions in the context of the courts.
• Configure and customize workflows.
• Ensure automated processes comply with courts' regulations and standards.
• Prepare technical documentation and provide training to teams involved in process automation.

Process Analyst

• Requirements Gathering: Conduct interviews and workshops with stakeholders (judges, court staff, lawyers, court departments, etc.) to understand business processes and identify needs.
• Documentation: Record functional and non-functional requirements clearly and with an appropriate level of detail. Use techniques such as document analysis, direct observation, and prototyping.
• Process Analysis: Map and model processes using BPMN notation. Identify bottlenecks, inefficiencies, and opportunities for automation.
• Technical Specifications: Create use cases, user stories, and flow diagrams that are understandable to both stakeholders and the technical team.
• Solution Validation: Participate in the validation of deliverables, ensuring they meet specified requirements. Support functional and acceptance testing.
• Communication and Collaboration: Facilitate communication between the client and the technical team, anticipating deviations and contributing to problem resolution.
• Adoption and Training: Assist in preparing user manuals and training materials. Monitor solution adoption and propose continuous improvements.