Product Manager

• Be a dedicated advocate for our customers and users, empathizing with their needs and representing customer perspectives through all phases of product development
• Visit Amplify classrooms and synthesize observations and findings
• Act as a specialist in our customer feedback, drawing insights from data points to aid product strategy
• Explore usage data for insights into classroom product usage
• Stay up to date on the education market and prepare briefs for leadership and product team
• Research competitive product landscape to inform product, design and development decisions
• Serve as an expert on our products for marketing, sales, and implementation teammates and collaborate on customer-facing projects
• Lead cross-functional product initiatives spanning content, product, design, engineering, platform, marketing and measurement
• Drive delivery of initiatives and large-scale projects from concept through execution and release
• Conduct research to identify product issues, propose solutions, and build initiatives for the product roadmap
• Leverage AI tools to innovate practices for efficient development and increased product quality/impact
• Collaborate on design, curriculum, and engineering to execute goals and participate in human-centered design workshops
• Lead user testing of new product ideas, run focus groups, and coordinate feature pilots with live classrooms
• Communicate product goals and objectives to project team and participate in team ceremonies
• Partner with curriculum and design teams to ensure coordination of features and product design guidelines during development
• Draft internal communications, release notes and training materials for feature launches; review customer-facing information and support troubleshooting

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