Customer Success Associate
Optix
Product Manager, Enterprise
Omada Health
full-time
Posted on:
Origin: • 🇺🇸 United States • California, Colorado, New York, Washington
Visit company websiteSalary
💰 $156,400 - $195,500 per year
Job Level
SeniorLead
About the role
- Lead a team responsible for developing innovative, dynamic experiences that keep members engaged in their health journey over time
- Collaborate with commercial, revenue cycle, engineering, and design teams to understand diverse needs and motivations of Omada’s customer segments
- Use AI and machine learning to deliver experiences that intuitively adapt to individual contexts and barriers
- Articulate vision, chart a strategic path forward, and set measurable milestones
- Pinpoint opportunities for improvement, test and learn quickly, and deliver impact at scale
- Be accountable for delivering against team metrics
- Collaborate with engineering to prioritize and manage the team’s backlog
- Write clear product specs
- Use data to ask probing questions, understand analyses, and evaluate the success of tests and projects
- Partner with business teams to open new verticals for Omada’s customers and help our existing business to scale
Requirements
- 3+ years of product management experience
- 7+ years in market and/or product strategy, product management, general management, software development, consulting, product or business operations
- Prior experience with the B2B problem space in healthcare (ex. Billing, Eligibility, Coverage, etc)
- Bachelor’s degree or equivalent industry experience
- Excellent organizational and analytical skills with strong technical understanding
- Track record of delivering results against target metrics with solutions that balance user needs, business goals, and clinical guidance
- Comfortable with ambiguity and skilled at problem-solving with limited resources
- Strong writer and clear communicator
- Able to foster alignment in a group of stakeholders
- Experience with user-centered design practices and methodologies
- Analytical and inquisitive, comfortable using data and user research to drill into the heart of a challenge and identify innovative solutions
- Proficient in A/B testing, experimentation design, and related methodologies
- Experience leveraging AI/ML to personalize products and enhance user interactions is highly desirable
- Prior experience in a healthcare setting is a plus
