Omada Health

Full-stack Engineer

• Design and build software testing tools that integrate with engineers’ day-to-day environments (e.g., Claude, VS Code, GitLab, Datadog, internal documentation, Slack chatops).
• Build and maintain automated test infrastructure that supports mobile, web, and backend engineering teams.
• Define AI-augmented software testing patterns and quality gates in our release management system
• Instrument and monitor AI usage, performance, and cost to help the team and engineering leadership understand our impact and our organizational maturity.
• Collaborate with security, compliance, and infrastructure teams to ensure that AI workflows are designed to handle PHI and other sensitive data safely.
• Create reusable examples, templates, and internal libraries that make it easy for teams to adopt AI-powered quality workflows
• Contribute to training, documentation, and office hours that help engineers, PMs, and designers become confident automated test users and partners.

Senior Software Engineer, Assurance

• Build AI-powered tools into engineers’ day-to-day workflows (e.g., Claude, VS Code, GitLab, Datadog, internal documentation, Slack chatops).
• Implement and evolve inference and tool-calling pathways using Claude models on Amazon Bedrock, LiteLLM, and MCP/tool gateways within Omada’s secure networks.
• Partner with teams across Engineering to define AI-augmented SDLC patterns across planning, coding, testing, and operations.
• Prototype and harden Slack-based chatops experiences that safely orchestrate internal services through business-level agentic harnesses.
• Instrument and monitor AI usage, performance, and cost to help the team and engineering leadership understand our impact and our organizational maturity.
• Collaborate with security, compliance, and infrastructure teams to ensure that AI workflows are designed to handle PHI and other sensitive data safely.
• Create reusable examples, templates, and internal libraries that make it easy for teams to adopt AI-powered workflows without bespoke implementations.
• Contribute to training, documentation, and office hours that help engineers, PMs, and designers become confident AI users and partners.

Senior Software Engineer, AI Transformation

Product Designer

• Design human-centered experiences that help people make meaningful, lasting changes to their health.
• Take on 0 to 1 problems, turning undefined spaces into clear concepts, prototypes, and shipped experiences.
• Frame and define the right problems to solve, identifying opportunities across the member and care team experience.
• Drive the design process end-to-end, from concept through validation, prototyping, and final execution, in fast, iterative cycles.
• Use rapid prototyping to explore ideas, test hypotheses, and make concepts tangible for the team.
• Deliver consumer-grade experiences across mobile (iOS and Android), with strong visual, interaction, and systems thinking.
• Partner with product, engineering, clinical, and research teams to shape strategy and drive aligned decisions.
• Translate business strategy, user needs, and clinical insights into compelling product opportunities and solutions.
• Contribute to and improve design systems, processes, and team practices.
• Design and ship human-centered AI experiences.
• Use AI tools as part of your design workflow to explore ideas, prototype, synthesize research, generate concepts, or accelerate design production.

Senior Product Designer

Financial Planning and Analysis

• As the Sr. Forward Deployed Engineer supporting Finance, you will operate as the embedded AI engineering partner for the Finance organization
• Attend planning reviews, close cycles, forecasting discussions, operational reviews, and executive preparation processes to deeply understand how Finance operates today and how AI can transform it tomorrow
• Partner closely with the Sr. Director, Strategic Finance, who owns the Finance AI roadmap and business prioritization
• Design and build the Finance-specific AI integration layer that connects AI systems to enterprise finance platforms, operational data, and institutional knowledge sources
• Build AI-enabled quality assurance and validation systems that improve confidence, consistency, and operational rigor across Finance workflows
• Develop AI systems that continuously analyze operational and financial processes to surface insights, anomalies, optimization opportunities, and business risks
• Collaborate across Finance, Accounting, IT, Security & Compliance, Data & Engineering, and Enterprise AI & Automation teams
• Partner closely with Finance SMEs to ensure workflows remain operationally accurate, transparent, and trusted.
• Enable Finance teams to effectively evaluate, use, and extend AI systems over time.

Senior Forward Deployed Engineer – Finance AI Enablement

Product Manager

• Own the end-to-end billing platform, including claims generation, invoicing, and internal tooling for revenue cycle and accounting teams
• Create a product roadmap focused on ensuring billing accuracy, reducing manual operations, and accelerating time-to-cash
• Develop systems that support new product launches, new pricing and packaging, and customer onboarding
• Partner with business teams to open new verticals for Omada’s customers and help our existing business to scale
• Define and execute the billing product strategy, aligned to company growth and operational goals
• Collaborate closely with engineering, revenue cycle, accounting, and commercial teams to translate business needs and contract requirements into scalable product solutions
• Identify and prioritize opportunities to reduce billing errors, streamline workflows, and improve collection rates
• Write clear product requirements and manage the team backlog to deliver high-impact solutions
• Use data to evaluate performance (e.g., billing accuracy, collection rates) and guide decision-making
• Explore and apply AI approaches to improve billing operations

Product Manager, Billing

Clinical Research

• Support Omada’s research program by coordinating day‑to‑day study operations for assigned protocols, including tracking enrollment targets, participant flow, and key milestones.
• Contact study participants to facilitate timely, complete and accurate participation in study.
• Respond to questions and requests from research participants, escalating complex or clinical issues to the appropriate team member per protocol.
• Coordinate transfer of data between company and collaborating institutions, following data‑handling and privacy procedures.
• Maintain accurate study documentation and trackers (e.g., enrollment logs, contact logs, data transfer records) so the team has a current view of study status.
• Monitor day‑to‑day study progress, proactively flag risks to timelines or data quality, and recommend practical options to keep the work on track.
• Participate in regular study team meetings and status reviews, providing clear updates on your assigned workstreams and dependencies.

Clinical Research Coordinator

• You will become a key part of the development and operation of Omada’s digital health program Architecture & Infrastructure.
• You will play a daily role building and scaling our platform one piece at a time, supporting our delivery of a personalized experience to program members, while empowering our health coaches to deliver effective interventions
• You will work closely (including pair programming) with the rest of the Platform team, collaborating frequently with internal customers from our product engineering teams, InfoSec, IT, and beyond
• You will build cross-functional relationships with software engineers, data engineers, and technical program managers to understand their needs, and to deliver solutions to improve their working lives
• You will manage highly available services in our EKS clusters and on standalone EC2 hosts, with a modern approach to designing for resiliency and cross-regional redundancy
• You will work with engineers to design and improve developer tooling and capability, supporting use cases like secrets management, automations, cloud environments, and access management
• You will mentor and guide the professional and technical development of team members.
• You will maintain and enhance our self-hosted Gitlab-based VCS and CI/CD infrastructure.

Senior Software Engineer, Platform

• Lead the quarterly and annual ASC 740 tax provision, including effective-tax-rate analysis, FIN 48 review, and financial-statement disclosures.
• Oversee preparation, review, and timely filing of federal and state income- and franchise-tax returns in partnership with external advisors.
• Manage multistate indirect-tax compliance—sales & use, gross-receipts, and other emerging digital-services taxes—including nexus studies, registrations, return filings, and audit defense.
• Act as Omada’s primary contact for tax authorities and external auditors; prepare responses to information requests and negotiate favorable outcomes.
• Advise Accounting, FP&A, Legal, Product, and People teams on tax implications of new products, entity structures, and workforce expansion.
• Identify and implement cash-saving opportunities (credits, incentives, elections) and process improvements that increase accuracy and efficiency.
• Design and document SOX-compliant tax controls.
• Manage and hold external firms accountable for quality, timeliness, and cost-effectiveness.
• Create and execute a three-year tax roadmap covering technology, policy, and staffing.

Senior Manager, Tax

Customer Success Manager

• Foster and manage strong, strategic, long-term client relationships
• Independently own and execute new business and upsell client implementations
• Serve as the primary point of contact for all client, consultant, and partner questions in the SMB segment and collaborate with internal teams to investigate, triage, and resolve cases from our external stakeholders
• Contribute to individual and team-level operational metrics for CSAT, implementation, response time, and client churn
• Work side-by-side with our marketing, sales and client operations teams to maintain and enhance cross-functional processes
• Promote Omada outreach best practices through client adoption of Omada’s quarterly refresh campaign strategy.
• Identify opportunities for scale and build strategic plans to execute.
• Drive overall customer satisfaction, enrollments, and customer interest in additional products.
• Contribute to team and cross-functional projects and initiatives

Customer Success Associate – SMB

• Lead architecture, system design and engineering efforts for high-scale, data-intensive B2B systems supporting eligibility, billing, marketing, and file ingestion.
• Design and implement batch and real-time processing architectures that are reliable, observable, and performant.
• Drive efforts in database performance optimization, schema design, and long-term scalability planning across multi-terabyte PostgreSQL and other persistent stores.
• Partner closely with product, infrastructure, and operations teams to deliver resilient, maintainable systems that balance business needs with technical excellence.
• Identify and lead engineering-wide initiatives that improve scalability, developer efficiency, or data quality.
• Mentor and coach engineers at all levels, and actively contribute to Omada’s engineering community through design reviews, technical talks, and shared best practices.
• Contribute to modern, cloud-forward architecture across multiple product domains, ensuring our systems are designed to evolve gracefully and scale efficiently.
• Use and advocate for AI-assisted development tools (e.g., Cursor, Claude) to enhance individual and team productivity.
• Champion a culture of quality, observability, and reliability through strong DevOps principles and continuous improvement.

Staff Software Engineer

Product Marketing

• Define target customers, differentiate and position Omada’s multi-condition platform
• Clearly communicate our products’ value to customers through various content
• Define the value proposition for target buyers
• Develop marketing strategies, create selling tools and external content
• Lead product launches and synthesize customer feedback
• Craft and execute activation plans for key audiences
• Guide messaging and positioning across channels
• Measure performance to refine approach and impact
• Act as the voice of the market ensuring content, campaigns, and product narratives resonate with customers, partners, and influencers

Senior Product Marketing Manager

Sales

• Accountable for all execution and operational results related to new business growth in Jumbo and Enterprise segments.
• Develops and drives near-term strategic priorities for enterprise sales, ensuring alignment to corporate objectives and growth ambitions.
• Provides business intelligence and recommendations to executive leadership to influence broader commercial strategy and expansion opportunities.
• Owns accurate forecasting, pipeline integrity, and operational rigor across the national jumbo and enterprise sales organization.
• Translates abstract growth objectives into executable national sales strategies with an emphasis on measurable results, team accountability, and enterprise impact.
• Provides decisive leadership and strategic direction when navigating complex negotiations, ambiguous deal structures, or evolving market conditions.
• Champions innovation in sales process design, incentive structures, and go-to-market enablement for large enterprise customers.
• Possesses deep understanding of industry dynamics including employer benefits trends, competitive landscape, and health plan contracting frameworks.
• Anticipates market shifts and regulatory or competitive factors influencing enterprise employer purchasing behavior.
• Influences product and marketing teams to ensure Omada’s value proposition is relevant, differentiated, and responsive to market demand.
• Partners with other department and function leaders marketing, channel sales, clinical, and product to ensure strategic alignment and organizational success.
• Represents Omada externally with C-suite stakeholders at national employers, consultants, and health plans, cultivating trust-based partnerships that drive scale.
• Leads and develops a team of exceptional sales professionals, fostering a culture of accountability, collaboration, and growth.
• Builds trust across all levels approachable, transparent, and open to feedback from peers, team members, and executives alike.
• Invests in people’s development, mentoring future leaders while establishing a culture grounded in integrity, shared success, and mutual respect.
• Consistently inspires others by demonstrating deep commitment to Omada’s mission and values.
• Embodies a growth mindset, perseverance, and purpose-driven leadership motivating teams to deliver outcomes that improve health at scale.

Vice President, Jumbo & Enterprise Employer Sales

Program Manager

• Owns and continuously refines program governance for both operational (“run‑the‑business”) and strategic initiatives, including project/program charters, governance plans, schedules, success criteria, and milestones across multiple work-streams.
• Establishes and sequences business priorities across categories and programs; develops solutions, assigns clear ownership, sets delivery/completion dates, and designs mechanisms to ensure programs remain on track with minimal to no guidance
• Drives programs end to end and independently recommends and implements changes to policies and procedures that affect multiple departments or disciplines across Omada.
• Proactively exercises advanced judgment in evaluating, selecting, and adapting methods to achieve results that support company‑wide strategic initiatives (e.g., supply chain, clinical, product, member experience, and financial goals).
• Deeply understands the interrelationships between supply chain, clinical, product, operations, and commercial priorities, and builds strong partnerships with key contacts outside of Supply Chain, both internally and with external vendors/partners.
• Anticipates bottlenecks early, provides clear escalation paths, and prepares succinct tradeoff recommendations that balance business needs versus constraints at the portfolio level.
• Communicates clear, concise expectations and requirements in both verbal and written form, applying advanced functional knowledge and context when partnering with senior stakeholders and external suppliers.
• Presents well‑reasoned, data‑driven proposals and recommendations that influence director/VP‑level decisions and align cross‑functional stakeholders around supply chain and procurement strategies.
• Independently identifies and communicates risks and mitigation plans, socializes scenarios with stakeholders, and maintains clear goals, milestones, and completion dates for complex programs.
• Influences others to drive ongoing program improvements based on specific feedback, performance measurements, and retrospective learnings, ensuring changes are adopted and sustained.
• Utilizes strong written and verbal communication skills to author high‑quality strategy documents, executive updates, and reports that translate technical and data‑heavy insights into clear, actionable recommendations for diverse audiences.
• Handles confidential and sensitive information with extreme discretion and models best practices for communication and information sharing within the organization.
• Analyzes operational, financial, and supplier data to evaluate existing processes, identify opportunities for improvement, scope projects, propose solutions, and articulate expected results and tradeoffs.
• Independently identifies process and system improvement opportunities by monitoring existing metrics, defining and implementing new metrics, analyzing trends, and partnering with internal teams to drive measurable impact on cost, quality, risk, and service levels.
• Is highly proficient at developing business insights from complex datasets and custom metrics/attributes, and uses those insights to shape strategic decisions, build business cases, and prioritize initiatives across the supply chain and procurement portfolio.