Italian Speaking Partner Marketing Manager
TMW Unlimited
Customer Marketing Manager – 12 Month Contract
Amplience
contract
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £60,000 - £65,000 per year
Job Level
Mid-LevelSenior
About the role
- Develop and execute a customer marketing strategy focused on adoption, retention, and expansion.
- Partner with Customer Success and Sales to identify upsell opportunities and build targeted campaigns that accelerate growth.
- Build strong advocacy with customer references, case studies, and success stories that directly support new business and expansion deals.
- Lead customer communications and lifecycle campaigns, ensuring customers are fully informed and engaged with the platform.
- Drive participation in Amplience customer community and advisory programmes, creating champions who influence revenue opportunities.
- Track and report on customer marketing impact against revenue goals, including renewals, upsell pipeline, and influenced revenue.
Requirements
- Proven track record in customer marketing or lifecycle marketing within a B2B SaaS environment, with clear revenue impact. Experience in e-commerce welcome but not required.
- Strong commercial acumen and experience collaborating with Sales and Customer Success teams.
- Skilled in developing content that supports pipeline creation and deal progression and using mar tech (HubSpot, Salesforce, LinkedIn Campaign Manager, Monday.com all a must)
- Excellent communicator, confident in building relationships with senior stakeholders inside customer organisations.
- Highly organised, results-driven, and motivated by measurable business outcomes.
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Benefits
- 💼 Core Financial Benefits**Pension Scheme**
- · Auto-enrolled after 3 months' service
- · Salary sacrifice scheme to maximise tax efficiency
- · 5% employee contribution, matched by 5% from Amplience
- · Pension broker: Titan Group (offers financial advice)
- · Pension provider: Aegon (moved from Aviva in 2024)
- 🧘♂️ Time Off & Leave**Annual Leave**
- 25 days paid holiday as standard
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- **Sick Pay**
- · Up to one month’s full pay per calendar year (at company discretion, with medical certificate)
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- **Study Leave**
- · 5 days for employees on accredited long-term courses (12+ months)
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- **Birthday Leave**
- · One paid day off during your birthday month
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- **Company-Wide Recharge Days**
- · One day off per quarter for the whole business – rest, recharge, and reset
- **🧑💻 Flexible Working
- · All roles are laptop-enabled
- · Working arrangements agreed with your line manager
- · Freedom Fridays: Finish early on Fridays to support work-life balance (full-time employees only)
- 🎁 Additional Perks**Holiday Buy Scheme**
- · Purchase up to 5 extra days per year, repaid through salary deductions
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- **Cycle to Work Scheme**
- · Save on bikes & accessories via tax-efficient payments (Blackhawk Network)
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- **Tech Scheme**
- · Purchase tech items and spread the cost over 12 months via salary deduction (Blackhawk Network)
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- **Season Ticket Loan**
- · Advance loans available for travel tickets, repaid via payroll
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- **Charity/Volunteer Days**
- · Up to 3 paid days a year for volunteering or charity work
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- **Payroll Giving (CAF – Give As You Earn) **
- · Tax-free donations to UK charities, directly from your salary
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- **Eyecare**
- · Reimbursement for a standard eye exam every two years
- 🤝 Recognition & Referral**Employee Referral Bonus**
- · £1,200 / €1,400 / $1,500
- · 50% paid at 4 months, 50% at 7 months post-hire
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer marketinglifecycle marketingcontent developmentpipeline creationdeal progressionrevenue impactB2B SaaS
Soft skills
commercial acumenrelationship buildingcommunicationorganisationresults-drivenmotivation
