Amplience

People Operations

• Design and execute a company-wide hiring strategy that meets business growth needs.
• Partner with hiring managers to define role requirements, craft compelling job descriptions, and deliver a consistent, inclusive recruitment process.
• Champion employer brand initiatives that showcase our culture and help position us as a destination employer.
• Ensure a best-in-class candidate experience, with timely, transparent communication at every stage.
• Use data and metrics (e.g., time-to-hire, quality of hire, source effectiveness) to inform and continuously improve talent acquisition.
• Build trusted relationships with leaders, providing coaching, guidance, and challenge to strengthen leadership capability.
• Oversee key moments of the employee lifecycle—including onboarding, performance management, and offboarding—ensuring they are consistent and impactful.
• Collaborate on initiatives that strengthen engagement, inclusion, and culture.
• Contribute to organisational change and scaling efforts, anticipating people impacts and helping leaders manage transitions effectively.

People & Talent Partner

Marketing

• Develop and execute a customer marketing strategy focused on adoption, retention, and expansion.
• Partner with Customer Success and Sales to identify upsell opportunities and build targeted campaigns that accelerate growth.
• Build strong advocacy with customer references, case studies, and success stories that directly support new business and expansion deals.
• Lead customer communications and lifecycle campaigns, ensuring customers are fully informed and engaged with the platform.
• Drive participation in Amplience customer community and advisory programmes, creating champions who influence revenue opportunities.
• Track and report on customer marketing impact against revenue goals, including renewals, upsell pipeline, and influenced revenue.

People & Talent Partner

Customer Marketing Manager – 12 Month Contract