Ampa

Customer Success Manager

• Own the client relationships following contract signature, from implementation to go-live, early adoption to steady state independent usage of the Ampa One system
• Support both remote and onsite deployments, tailoring implementation approaches to each client’s needs
• Build and maintain trusted, long-term relationships with clinicians, administrators, and operational leaders
• Act as a strategic advisor to clients, balancing empathy with accountability to drive outcomes
• Ensure a high-quality, consistent client experience across complex healthcare environments
• Identify risks, gaps, and opportunities early and proactively drive resolution
• Act as a connective leader across teams, ensuring clinical realities are reflected in operational and technical decisions

Clinical Success Manager