Operations

• Review all part additions and price changes for completeness
• Review approved pricing for completeness
• Load OEM part additions and price changes into the database
• Create price files in OEM-designated format and communicate them to customers
• Maintain product and pricing updates for Product Guides
• Create and communicate promotional tracking to internal personnel, Affiliate partners, and OEM
• Process promotional claims and payout files accurately and efficiently
• Acquire data to analyze dealership program reports and run ad hoc analysis
• Contribute to monthly OEM reporting needs
• Assist the Program Manager with program-related questions and issues
• Create and update daily production reports and provide updates to OEM, field team, and management
• Resolve dealership billing concerns

Operations Specialist

Consultant

• Serve as the Tire Program liaison between Head Office, Dealers, Tire Manufacturers and other key stakeholders.
• Work with the Tire Manufacturers to help them better understand dealership needs for inventory improvement and staff training (sales and product).
• Train Tire Manufacturers and dealership staff on the operations, incentives, communications, reports, online tools, and all other elements of the Tire Program.
• Assist Tire Manufacturers in setting expectations and goals for dealerships.
• Support Head Office Regional personnel in all Tire Program elements.
• Serve as a support to the Tire Manufacturers and at the dealership level to maximize tire strategies.
• Direct dealership visits (with Tire Manufacturer personnel and Head Office field personnel) to improve all aspects of stocking, merchandising and selling of tires including the use of inspections, promotions, and the competitive analysis of the open market business, etc.
• Attend and present Tire Program updates at Parts & Service Manager meetings, monthly Regional Organization Meetings, and Tire Manufacturer training conferences.
• Assist dealerships with Tire Program set up of tire selections, inventory strategy, displays, etc.
• Enrollment of new dealerships.
• Develop and collaborate with OEM Field Contacts to drive tire business.
• Develop and deliver strategic market plans to support book of business with growth, initiatives, improve dealership performance and follow up.
• Database management operations.
• Deliver to agreed timelines and budgets

Dealer Development Consultant

• Assist with the development and implementation of OEM Tire Program strategy and marketing communications
• Serve as the Tire Program liaison between Head Office, Dealers, Tire Manufacturers and other key stakeholders
• Work with the Tire Manufacturers to help them better understand dealership needs for inventory improvement and staff training (sales and product)
• Train Tire Manufacturers and dealership staff on the operations, incentives, communications, reports, online tools, and all other elements of the Tire Program
• Assist Tire Manufacturers in setting expectations and goals for dealerships
• Support Head Office Regional personnel in all Tire Program elements
• Serve as a support to the Tire Manufacturers and at the dealership level to maximize tire strategies
• Direct dealership visits (with Tire Manufacturer personnel and Head Office field personnel) to improve all aspects of stocking, merchandising and selling of tires
• Attend and present Tire Program updates at Parts & Service Manager meetings, monthly Regional Organization Meetings, and Tire Manufacturer training conferences
• Assist dealerships with Tire Program setup of tire selections, inventory strategy, displays, etc.
• Enrollment of new dealerships
• Develop and collaborate with OEM Field Contacts to drive tire business
• Develop and deliver strategic market plans to support book of business with growth initiatives, improve dealership performance and follow up
• Database management operations
• Deliver to agreed timelines and budgets
• Other Duties as Assigned

AMI

Operations Specialist

Dealer Development Consultant

Dealer Development Consultant, Florida