Strategic Account Manager
Amgen
full-time
Posted on:
Location Type: Remote
Location: California • Utah • United States
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Salary
💰 $169,832 - $201,841 per year
About the role
- Join the Market Access Team as a Strategic Account Manager
- Customer accounts include targeted commercial payers (SelectHealth, Evio, Blue Shield of California), state Medicaid agencies, Medicare Advantage and Managed Medicaid plans
- Develop and maintain long-term strategic partnerships with Pharmacy Directors, Medical Directors, Pharmacoeconomists, Quality personnel, Medicare Contractors, State Medicaid personnel, and other executive decision-makers
- Build and implement strategic action plans and goals with key accounts including policies, procedures, information, objectives and processes that impact patient access to Amgen products
- Understands, adapts, and works effectively with external and internal customers
- Lead “Account Team” process through effective development of clear account plans including communication to internal audiences and plan implementation
- Demonstrate strong tactical selling skills, including ability to network, ask insightful questions, actively listen, and negotiate to achieve account objectives
- Develop positive relationships with key stakeholders including Pharmacy & Medical Directors/Executives, Contracting personnel, Carrier Medical Directors, Policy Analysts, P&T and DUR committee members, as well as community-based thought leaders
- Actively share insightful information with Amgen partners, including Business Units/ Brand teams, and Value Access teams
- Serve as a vital link to field sales organizations, marketing and management to communicate payer issues, trends, and needed programs
- Work closely with internal Value and Access strategy, marketing, and contracting teams to support short and long-term strategies
- Conduct field sales support as necessary to drive pull through of coverage opportunities and resolve billing and coding issues related to Amgen products
- Frequent Travel Required
Requirements
- Doctorate degree and 2 years healthcare product sales, account management, and/or marketing experience
- Master’s degree and 4 years of healthcare product sales, account management, and/or marketing experience
- Bachelor’s degree and 6 years of healthcare product sales, account management, and/or marketing experience
- Associate’s degree and 10 years of healthcare product sales, account management, and/or marketing experience
- High school diploma / GED and 12 years of healthcare product sales, account management, and/or marketing experience
- Prior Account Management and/or Commercial/Public Payer experience with a successful track record of access creation in managed markets customers
- Excellent oral/written communication and interpersonal skills
- Demonstrated problem solving ability
- Knowledge of P&T processes, pharmacy and medical benefit management, and pharmaceutical contracting
- Self-starter, able to work independently
- Ability to work with sales force to resolve payer related issues
- Must be able to work in a fast-paced environment and handle multiple competing priorities
- Functional knowledge of Medicare and Government agencies, as well as a skill set that matches needs to strategic account management in state or federal sector
- Knowledge of payer systems, billing, coding, and reimbursement processes
- Ability to take initiative, impart energy and enthusiasm, and work in teams
- Excellent presentation skills and negotiation abilities
- Existing relationships with key decision makers in covered accounts
- Prior District Management Experience
- Reimbursement / Pharmacoeconomics experience
Benefits
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
- Group medical, dental and vision coverage
- Life and disability insurance
- Flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models where possible
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
healthcare product salesaccount managementmarketingP&T processespharmacy benefit managementmedical benefit managementpharmaceutical contractingbillingcodingreimbursement processes
Soft Skills
oral communicationwritten communicationinterpersonal skillsproblem solvingself-starterinitiativeenergyenthusiasmteamworknegotiation