Business Process Analyst, Quality
TE Connectivity
CloudTableau
Senior Business Analyst
American Red Cross
full-time
Posted on:
Location Type: Remote
Location: Remote • New Jersey, North Dakota, South Carolina, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 - $90,000 per year
Job Level
Senior
About the role
- Serve as a liaison between the business unit, IT, and other business partners
- Ensure that data and technological requirements meet the needs of fundraising program end users
- Work within multiple technologies and complex systems
- Develop requirements and specifications, maintain data integrity, troubleshoot issues, and document procedures
- Provide support, development, and leadership guidance to co-workers, partners, and volunteers
- Perform all duties in compliance with standard operating procedures and other applicable federal, state, and local regulations
- Analyze user requests and needs
- Develop detailed supporting documentation
- Provide user support related to business applications
- Facilitate user training and awareness as required
- Ensure applications are optimized to support business objectives and processes
- Participate in efforts related to implementations, releases and systems modifications
- Develop and execute test scenarios and procedures
- Evaluate business and user needs and translate these into proper system requirement specifications and documentation
- Export and import data as necessary
- Ensure high data integrity is maintained
- Analyze and validate data
- Design and prepare customized reports and document report specifications
- Ensure standard reporting procedures are aligned with business reporting requirements
- Assist in the development of performance metrics and project reports
Requirements
- Bachelor's degree or equivalent experience required
- Minimum 4 years of related experience or equivalent combination of education and related experience required
- Effective verbal and written communication skills
- Ability to apply technical expertise to resolve problems
- Ability to effectively prioritize and execute tasks efficiently
- Ability to work on a team
- Travel may be required.
- Operational flexibility to meet sudden and unpredictable business needs and a willingness to work outside the established standard business hours if necessary
Benefits
- Medical, Dental Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO: Starting 15 days a year; based on type of job and tenure
- Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
- 401K with up to 6% match
- Paid Family Leave
- Employee Assistance
- Disability and Insurance: Short + Long Term
- Service Awards and recognition
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisrequirements developmentdata integrity maintenancetroubleshootingdocumentationuser supporttest scenario developmentreport designperformance metrics development
Soft skills
communicationproblem-solvingprioritizationteamworkoperational flexibility
Certifications
Bachelor's degree
