American Military University

Project Manager

• Execute Strategic Market Rationalization: Continually evaluate the "why" of program portfolios, making data-informed recommendations for expansion or courageous decisions regarding program inactivation/teach-outs.
• Champion ACBSP Standards: Own the systematic assessment of program learning outcomes (PLOs) and student artifacts to ensure departmental quality consistently exceeds specialty accreditation benchmarks.
• Navigate Institutional Boundary Management: Act as the primary author of departmental time; triage competing priorities from external stakeholders through the lens of the school’s strategic goals.
• Lead Data-Driven Success: Collaborate with the school’s Director of Intelligence and other stakeholders to measure instructional efficacy and student persistence, grounding all operational choices in the student’s best interest.
• Manage Departmental Stewardship: Contribute to strategic planning and budgeting by articulating the specific needs required to advance the department’s market position.
• Dismantle Top-Down Management: Foster a culture of "Ownership" among faculty by modeling transparency, candid communication, and the empowerment to take informed risks.
• Mentor for Professional Vitality: Provide strategic mentorship to full-time and part-time faculty that transcends administrative scheduling, aligning every instructor with the school’s "student-first" mission.
• Orchestrate High-Performing Teams: Hire and develop a blended faculty model where instructors operate as strategic partners in the delivery of industry-informed curricula, to include alignment with global project management frameworks (e.g., PMI/PMBOK standards).
• Drive Institutional Progress: Transition from a culture of passive execution to one of active leadership, where success is defined by driving change rather than avoiding errors.
• Uphold Academic Integrity: Lead curriculum innovation and academic rigor—including the end-to-end design and modernization of project management programs—
• ensuring that the courses in the portfolio provide measurable value to the student and the industry.
• Center the Student-First Ethos: Use the student-first framework as the primary filter for all departmental choices, fostering an environment where inclusive, high-quality learning is the baseline.

Online Department Chair, Management, Project Management

Financial Planning and Analysis

• Conducts inbound phone-based discussions, advising and educating students on various forms of Federal Student Aid
• Provides a high level of customer service, ensuring that the student is packaged with funding to access courses and pursue degree completion
• Actively engages in problem solving and regularly works with basic math skills to review financial aid package information to ensure correct processing.
• Seeks out opportunities to enhance the student experience and promote high-quality service
• Leverages financial aid and student databases to performs research while on phone calls to assist students and parents through the financial aid cycle in real time
• Ensures daily duties are met within established Service Level Agreements and remains flexible to daily workflow as a result of staffing and business needs
• Consistently meets department quality and productivity metrics
• Collaborates with other University departments including Admissions, Advising & Student Support on an as needed basis
• Maintains accurate knowledge of the University’s products and services
• Understands and adheres to laws, regulations, policies and procedures, and compliance requirements, staying current on industry standards
• Maintains eligibility to access the National Student Loan Data System (NSLDS), as defined by the US Department of Education.

Financial Aid Advisor

Administration

• Part-time and full-time teaching faculty share our commitment to learning, teaching, interaction with students and faculty, service to our communities of practice, and scholarship.
• Deliver online lessons to undergraduate and/or graduate students.
• Initiate, facilitate, interact, and moderate online classroom forums.
• Evaluate and grade students' class work, assignments, and papers within the timeframe set forth by APUS policy providing effective feedback to guide student learning and success.
• Engage in the classroom and reply to emails, etc. at least every other day, including one day during the weekend.
• Participate in professional development to enhance teaching skills and effective online learning strategies.

Online Part Time Faculty, Healthcare Administration

• Manages Academics projects and initiatives, using principally a hybrid Agile Scrum iterative methodology, including: Planning, organizing, and monitoring projects’ scope, dependencies, impact, timeline, documentation, and effective use of resources.
• Defining work-breakdown structures and schedules (sprints dashboard).
• Maintaining project requirement backlogs.
• Coordinating and guiding requirements and design workshops using online collaboration tools.
• Resource management (assigning tasks to individuals).
• Activity monitoring, including collaborating with project leads to guide task completion and helping clear roadblocks.
• Stakeholder management (leading standups/meetings, disseminating status reports).
• Drafting and sharing project documentation.
• Development of project dashboards relative to needs of project team members and stakeholders.
• Risk identification and mitigation.
• Project closeout activities, including leading retrospective meetings.
• Manages vendor-related activities associated with projects, including contracts, deliverables, and invoice payments, per established company policies and procedures.
• Creates and maintains a repository of Project Management Office (PMO) artifacts, documentation, and tools that assist others in Academics who manage projects and initiatives.
• Collaborates with and provides feedback to others who manage Academics projects.
• Matures business process automation for Academics, leveraging Microsoft Power Automate and Microsoft 365 tools.
• Creates and edits business process documentation.
• Coordinates, monitors, and tracks departmental budgets, as requested by the Associate Provost.
• Prepares reports and content, as needed, including material for Board presentations, accreditation, and other initiatives.

Online Department Chair, Management, Project Management

Financial Aid Advisor

Online Part Time Faculty, Healthcare Administration

Academics Project Manager