American Freedom Insurance Company

Claims Specialist

• Assess and resolve all types of auto claims with moderate supervision, focusing on coverage, liability, and damages
• Use sound judgment to analyze claim exposure and determine the best course of action
• Manage claim expenses while ensuring favorable outcomes
• Work closely with all parties involved in the claim process
• Identify opportunities to enhance efficiency and effectiveness
• Document and communicate claims activity clearly and efficiently
• Review the work of less experienced personnel and provide training as appropriate

Senior Auto Insurance Claims Adjuster

• Investigate & Resolve Claims: Assess and resolve auto claims with moderate supervision, focusing on coverage, liability, and damages.
• Judgment & Decision-Making: Use sound judgment to determine exposure and the best course of action.
• Cost Control: Minimize claims costs and expenses while ensuring a positive experience for policyholders.
• Collaboration: Interact extensively with various parties involved in the claim process.
• Process Improvement: Identify and implement ways to boost efficiency and effectiveness.
• Timely Documentation: Clearly record and communicate claims activity for smooth resolution.

Spanish Speaking Auto Claims Adjuster – PD & Liability

Insurance

• Lead and shape the success of our claims department, focusing on efficiency, cost control, and exceptional service
• Manage and motivate claims staff with focus on IN and PA claims teams, ensuring workflow, workload, and service levels are met efficiently
• Develop strategies to reduce loss costs and ensure efficient claim processing
• Set and measure performance indicators to ensure accountability and team success
• Monitor and ensure regulatory compliance and minimize complaints
• Oversee, evaluate, and authorize claims, keeping high priority IN and PA PPA cases closely monitored
• Coach adjusters handling IN and PA PPA claims to meet or exceed service objectives and regulatory standards
• Negotiate claims, achieve favorable outcomes, and minimize expenses
• Foster collaboration within the Claims Department, working closely with staff, supervisors, and managers
• Identify opportunities to improve processes and ensure operational excellence

Senior Auto Insurance Claims Adjuster

Spanish Speaking Auto Claims Adjuster – PD & Liability

Auto Insurance Claims Manager