American AgCredit

Operations

• The Commercial Operations Specialist is responsible for processing and servicing loans within their portfolio, including complex mortgage and commercial loans and servicing actions to expedite credit delivery in the Commercial Banking group.
• Analyzes and interprets entity documentation and trust certifications to determine signer authority and documentation required for each transaction, which may involve multiple and various types of entities.
• Ensures loan documentation meets all regulatory and legal requirements.
• Answers borrower inquiries, initiates correspondence, and prepares and monitors reports.
• Provides a positive customer experience while working closely with internal customers throughout American AgCredit’s footprint and external customers, including third parties such as title companies and other financial institutions.

Commercial Operations Specialist

Director

• Own and evolve the technology vision, architecture, and stack decisions.
• Ensure platform scalability, security, and compliance with industry standards.
• Oversee agile delivery practices across internal and external team(s).
• Oversee end-to-end product development lifecycle from ideation to launch.
• Prepare and present regular delivery reports to senior leadership.
• Lead, mentor, and grow a small, high-performance technical team.
• Foster a culture of innovation, accountability, and continuous improvement.
• Manage resource allocation, performance, and professional development.
• Partners with Product Strategy leaders and business leaders to align technology with strategic goals.
• Collaborate with other leaders to ensure cross-functional alignment.
• Manage vendor relationships, Application Programming Interface (API) integrations, and third-party services.
• Oversee contracts, budgets, and forecasting within the engineering domain.
• Performs other duties as assigned.

Director of Technology

Product Manager

• Deliver a product vision that provides valuable land intelligence and accelerates the lending experience.
• Translate strategic goals into actionable product initiatives with measurable outcomes.
• Champion customer/user-centered design and ensure product decisions are informed by customer feedback, behavioral data, and market insights.
• Leverage modern tools to build functional UI/UX mockups and high-fidelity prototypes, accelerating learning and development cycles.
• Translate validated prototypes and user feedback into rigorous Product Requirement Documents and granular user stories.
• Oversee product analytics, feedback loops, and continuous iteration to improve user experience and product performance.
• Conduct market research and competitive analysis to identify emerging trends, unmet needs, and innovation opportunities.
• Align product initiatives with marketing and business teams to drive cohesive go-to-market execution.
• Partner with the Head of Architecture to integrate AI-powered automation and security requirements into cloud-native infrastructure.
• Partner with risk management professionals to optimize within AAC’s board approved risk appetite.
• Facilitate alignment across internal stakeholders and external technology partners to drive platform scalability and integration.
• Manage the product relationship with key platform vendors, ensuring their roadmaps align with AAC’s strategic needs and that deliverables meet our rigorous UX/UI standards.
• Develop and support go-to-market strategies in collaboration with marketing, lending, and alliance teams.
• Manage product-related budgets, cost centers, and resource allocation to ensure profitability and efficiency.
• Monitor performance metrics and ensure adherence to AAC’s policies, compliance standards, and quality benchmarks.
• Perform other duties as assigned.

Director of Product

• The Commercial Operations Specialist is responsible for processing and servicing loans within their portfolio, including complex mortgage and commercial loans and servicing actions to expedite credit delivery in the Commercial Banking group.
• Analyzes and interprets entity documentation and trust certifications to determine signer authority and documentation required for each transaction, which may involve multiple and various types of entities.
• Ensures loan documentation meets all regulatory and legal requirements.
• Answers borrower inquiries, initiates correspondence, and prepares and monitors reports.
• Provides a positive customer experience while working closely with internal customers throughout American AgCredit's footprint and external customers, including third parties such as title companies and other financial institutions.

Data Scientist

• Develop, implement and monitor various statistical and machine learning models to support various business functions.
• Support independent model validation efforts in accordance to the model risk management policy.
• Partner with a cross-functional team of data, analytics, and development operations (IT) to deliver AI powered products that can help team members be data-driven, increase their productivity and automate repetitive tasks.
• Leverage Generative AI (Gen AI) to produce conversational AI capabilities and build scalable digital assistant solutions.
• Leverage a broad stack of technologies, such as, Python and or R, SQL, Alteryx, Power BI, Azure Dev Ops or equivalent and more to reveal the insights hidden within large volumes of numeric and textual data.
• Maintain documentation for key processes and model components with a focus on standardization of processes that satisfy model risk management, audit, and regulatory requirements.
• Build strong collaborative relationships with business teams at AAC as well as other Farm Credit System entities.
• Ensure analytics practices meet applicable regulatory, audit, privacy, and cybersecurity standards; participate in remediation and audit readiness.

Human Resources

• Serve as a subject matter expert for employee relations cases
• Lead investigations from intake through closure and partner with leaders on appropriate actions
• Identify trends and root causes; collaborate with HRBPs and Talent colleagues to design preventive solutions, leader education, and process improvements
• Partner with Senior HRBPs to support performance management cycles, coaching, feedback frameworks, and leader capability building
• Help streamline HRBP workload by managing critical processes, data, and tools that enable deeper strategic partnership with business leaders
• Serve as the primary backup for the Talent Acquisition function, ensuring continuity of recruiting operations during PTO, peak hiring cycles, or surges in requisition volume
• Support candidate sourcing, screening, coordination, and hiring workflows in partnership with the TA Lead
• Assist with internship recruitment, seasonal hiring needs, and TA‑related administrative processes to prevent bottlenecks and maintain strong service delivery
• Manage and support Management and Leadership Development programs, including cohort selection, facilitation, materials development, and metrics tracking
• Analyze employee and organizational data to identify trends, gaps, and opportunities

HR Generalist

Analyst

• Analyzing and evaluating numerous or large and complex commercial and/or real estate loan application
• Servicing commercial and/or real estate loans by frequent contact with customers
• Actively pursuing new business through organized marketing and business development programs
• Interview loan applicants; prepare loan applications, financial statements and budgets
• Prepare spreadsheets of financial statements, e.g., balance sheets and income statements
• Input all required data into loan origination and loan processing systems
• Review all pertinent credit and financial information; determine the need for more thorough investigation or additional information; analyze information statement and related material; prepare summaries, present facts, and offer opinions concerning credit-worthiness
• Analyzing loan applications and supporting documents
• Recommend approval or denial of loans, or approve/deny loans within lending authority
• Determine and review legal documentation
• Verify financial statements, review credit reports, and collect relevant data
• Communicate Association credit philosophy and stock requirements to customer
• Communicate and promote the availability of loan products and other financially related services
• Prepare loan servicing actions and follow-up on assigned loan portfolio
• Interact with title companies
• Monitor loan process
• Provide backup to loan officers on customer service issues and respond independently to requests for information and assistance
• Conduct collateral inspections
• Represent the Association at public functions
• Conduct credit training and development programs for staff
• May serve as a member of the employee loan committee or participate in loan committee meetings
• Perform other duties assigned

Portfolio Analyst

Data Analyst

• Key thought partner in the creation of the analytical risk management framework, bringing unique and new ideas to create innovative long-term strategies
• Critical resource in enhancing the model governance framework including improving design of all policies, procedures and processes
• Serve as primary resource, and internal subject matter expert, for all matters relating to governance of analytical risk, including MRM, and will represent the analytical risk management program in high-level meetings with senior leadership, the Executive Team, external auditors and regulators
• Manage all aspects of the Model Inventory according to the model lifecycle including: Model discovery, determination, risk-tiering, onboarding, model owner assignment, model owner training, model retirement and MRM reporting, among other lifecycle responsibilities
• Review model documentation created by model owners to ensure it meets regulatory and internal standards
• Own the annual model review process
• Build out the ongoing model monitoring program to ensure acceptable performance of all models in the inventory; regularly review monitoring results with model owners and follow up on performance issues as needed
• Review change control logs and make determinations regarding the level of review needed based upon the materiality of the change
• Manage the status of all outstanding model risk issues, review issues submitted for closure and work with model owners to ensure issues are appropriately remediated
• May, at times, assist with some model validation activities as necessary
• Will have significant influence and participation in complex long-term projects that directly impact the Association’s reputation

Commercial Operations Specialist

Director of Technology

Director of Product

Commercial Operations Specialist

Data Scientist

HR Generalist

Portfolio Analyst

Senior Quantitative Analyst – Model Governance Strategist