Ambience Healthcare

Chief of Staff

• Act as the President’s strategic and operational right hand on the company’s most critical initiatives
• Translate high-level direction into clear plans, decisions, and execution
• Prepare pre-reads, frameworks, and analyses that directly inform executive decision-making
• Own or quarterback the most important projects in the company, often with little notice
• Lead fast-moving, high-stakes workstreams involving senior internal leaders and external executives
• Navigate confidential, time-sensitive initiatives including partnerships, negotiations, and strategic pivots
• Bring structure, momentum, and accountability to complex, multi-threaded efforts
• Align stakeholders across various teams including Product, Engineering, GTM, Legal, Finance

Account Executive

• Own the end-to-end strategic account lifecycle for assigned national accounts, including enterprise expansion, new use case adoption, and long-term value realization
• Serve as the primary executive relationship owner for a small number of Ambience’s largest health system partners, maintaining continuity through leadership turnover and strategic shifts
• Selectively lead net-new pursuits for top-tier national health systems in partnership with executive leadership and founders
• Map complex stakeholder environments and sustain multi-threaded executive engagement across clinical, operational, financial, and IT leadership (CMIO, CMO, CIO, CFO, COO, Revenue Cycle)
• Shape enterprise decision criteria and evaluation frameworks so Ambience’s clinical, operational, and financial value (particularly in inpatient settings) is clearly differentiated and prioritized
• Conduct deep discovery to understand enterprise workflows, system constraints, and financial drivers, and translate those insights into compelling expansion narratives
• Build and maintain CFO-grade ROI models that explicitly tie Ambience’s platform to inpatient documentation integrity, CMI, CDI, coding accuracy, throughput, physician efficiency, and system-level outcomes
• Design and execute multi-phase enterprise expansion strategies across facilities, service lines, and capabilities
• Negotiate high-value, multi-year enterprise agreements and expansion structures that balance customer outcomes with Ambience’s long-term strategic and financial interests
• Navigate internal politics, manage competing incentives, and maintain executive sponsorship through shifting priorities and budget cycles
• Orchestrate founders, executive leadership, Product, Care Transformation, Marketing, and RevOps to reinforce value, manage risk, and accelerate expansion initiatives
• Maintain disciplined operating rigor, including account strategies, expansion roadmaps, forecasting, and internal executive communication

National Strategic Account Executive

People Operations

• Own and execute core People operations including onboarding, employee changes, benefits administration, payroll coordination, and off-boarding
• Design and maintain compliant operational processes that scale
• Operationalize People programs such as performance reviews and compensation planning
• Maintain high-quality People data and systems for reporting and audits
• Build and maintain clear workflows, documentation, and controls to reduce operational risk
• Identify gaps or risks in People operations and partner with leadership to address them

People Operations Manager

Recruitment

• Own full-cycle recruiting for Care Transformation roles
• Partner with hiring managers to scope roles and define success profiles
• Develop sourcing strategies using AI tools and referrals
• Improve recruiting workflows in Ashby
• Drive candidate experience from outreach through offer close
• Utilize data to identify bottlenecks and improve outcomes
• Support offer strategy and closing conversations

Chief of Staff

National Strategic Account Executive

People Operations Manager

Senior Recruiter, Care Transformation