Ambience Healthcare

Growth Marketing

• Own the enterprise sales process end-to-end, from net-new account penetration through close, across long, multi-threaded sales cycles (6–12+ months)
• Prospect into and break into large health systems, developing entry strategies that do not rely solely on existing relationships
• Map complex stakeholder environments and orchestrate multi-person buying groups across clinical, operational, and financial leadership (CMIO, CMO, CIO, CFO, Revenue Cycle, COO, CEO)
• Shape decision criteria and evaluation frameworks so Ambience’s clinical, operational, and financial value is clearly differentiated and prioritized
• Conduct deep discovery to understand clinical workflows, operational constraints, and financial drivers, and translate those insights into compelling, tailored ROI narratives
• Translate discovery insights into CFO-grade ROI models that explicitly tie Ambience’s platform to inpatient documentation integrity, CMI, CDI, coding accuracy, throughput, physician efficiency, and retention
• Navigate internal politics, manage competing incentives, and “whip the vote” to drive alignment toward a single buying decision
• Negotiate high-value, multi-year enterprise agreements that balance customer wins with Ambience’s long-term strategic and financial interests
• Design creative enterprise deal structures (e.g., pilots with expansion logic, performance-based pricing, SLAs/KPIs) that align customer outcomes with Ambience’s long-term strategic interests
• Orchestrate founders, executive leadership, Product, Care Transformation, Marketing, and RevOps throughout enterprise pursuits to reinforce value, manage risk, and accelerate alignment
• Maintain disciplined deal management and forecasting, documenting account strategies, win plans, and pipeline activity with high rigor

Strategic Growth Executive

Sales Engineer

• Own and deliver between 10–20 clinical product demos per month, tailored to specialty, setting, and buyer persona progressing at least 60% of demos to the next sales stage
• Partner closely with Account Executives to win deals by influencing account strategy and competitive positioning while capturing and synthesizing clinical intelligence from the field
• Act as the clinical subject matter expert throughout the sales cycle. You will translate clinical workflows, documentation needs, and CDI requirements into clear value propositions for prospective customers
• Lead VIP pilot trials by owning clinician onboarding, training, feedback collection, and success metrics
• Build trusted relationships with clinicians and healthcare leaders converting advocates into champions
• Feed clinical insight back into Ambience to ensure real-world clinical feedback directly shapes our go-to-market strategy
• Partner cross-functionally with product, marketing, and implementation teams to influence demos, messaging, and roadmap decisions

Clinical Sales Engineer

Marketing

• Build and scale customer advocacy programs including references, case studies, speaking engagements, testimonials, and customer stories that support growth, expansion, and market credibility.
• Support growth and expansion motions by partnering with Sales/Growth on accounts expanding into new departments or specialties, equipping teams with the right proof points and peer stories.
• Own the customer proof repository, maintaining a centralized, searchable library of research, case studies, customer stories, references, and performance metrics so that any team can find the right asset quickly.
• Support advisory councils and community programs, managing logistics, insights synthesis, and participant engagement.
• Drive cross-functional coordination for advocate deployment, ensuring Care Transformation, Product, Sales, Comms, and Research teams know which advocates to use, in what forums, and with what narrative.
• Ensure narrative alignment so that all customer evidence reflects Ambience's broader positioning around care transformation, clinical AI leadership, and the intelligence platform.

Customer Marketing Manager

Business Development Rep

• Build and activate enterprise pipeline. Run disciplined, account-level outbound campaigns across your named ICP portfolio. Convert warm signals like events, referrals, executive introductions, and intent data into fully qualified opportunities with confirmed buying group coverage, real pain, and a clear next step. Hold yourself to a high bar: a meeting is not a win, a qualified opportunity is.
• Drive executive engagement and event conversion. Own pre- and post-event strategy for priority conferences like HIMSS, ViVE, and HLTH. Secure earned meetings at named ICP accounts, lock post-event follow-through within 14 days, and generate VP+ executive engagement at accounts not yet in active pipeline. Use TeamLink, referrals, and board connections to get into the room.
• Keep deals moving without slowing them down. Own all scheduling, logistics, and coordination for multi-stakeholder meetings (clinical demos, IT deep dives, finance/RCM value sessions, executive briefing) so your SGEs can focus entirely on the conversation. Monitor deal activity proactively, flag risk before it becomes a problem, and ensure no active opportunity goes stale without a plan.
• Produce intelligence that sharpens the attack. Build and maintain enterprise-grade account briefs for every active target: org structure, current-state tooling, strategic priorities, competitive landscape, and procurement motion. Surface actionable insights monthly and feed what you learn back into messaging and talk tracks. Help your SGEs run a tighter political campaign on every account.
• Own CRM hygiene and operational excellence. Log all external activity in HubSpot within 24 hours. Maintain living account plans that any internal stakeholder can orient from in under five minutes. Standardize and own templates for meeting recaps, stakeholder maps, event follow-ups, economic buyer email drafts. Pre-wire internal teams (SE, Value Attainment, Legal) early so no deal stalls waiting for someone to get up to speed.

Account Development Representative

Chief of Staff

• Act as the President’s strategic and operational right hand on the company’s most critical initiatives
• Translate high-level direction into clear plans, decisions, and execution
• Prepare pre-reads, frameworks, and analyses that directly inform executive decision-making
• Own or quarterback the most important projects in the company, often with little notice
• Lead fast-moving, high-stakes workstreams involving senior internal leaders and external executives
• Navigate confidential, time-sensitive initiatives including partnerships, negotiations, and strategic pivots
• Bring structure, momentum, and accountability to complex, multi-threaded efforts
• Align stakeholders across various teams including Product, Engineering, GTM, Legal, Finance

Account Executive

• Own the end-to-end strategic account lifecycle for assigned national accounts, including enterprise expansion, new use case adoption, and long-term value realization
• Serve as the primary executive relationship owner for a small number of Ambience’s largest health system partners, maintaining continuity through leadership turnover and strategic shifts
• Selectively lead net-new pursuits for top-tier national health systems in partnership with executive leadership and founders
• Map complex stakeholder environments and sustain multi-threaded executive engagement across clinical, operational, financial, and IT leadership (CMIO, CMO, CIO, CFO, COO, Revenue Cycle)
• Shape enterprise decision criteria and evaluation frameworks so Ambience’s clinical, operational, and financial value (particularly in inpatient settings) is clearly differentiated and prioritized
• Conduct deep discovery to understand enterprise workflows, system constraints, and financial drivers, and translate those insights into compelling expansion narratives
• Build and maintain CFO-grade ROI models that explicitly tie Ambience’s platform to inpatient documentation integrity, CMI, CDI, coding accuracy, throughput, physician efficiency, and system-level outcomes
• Design and execute multi-phase enterprise expansion strategies across facilities, service lines, and capabilities
• Negotiate high-value, multi-year enterprise agreements and expansion structures that balance customer outcomes with Ambience’s long-term strategic and financial interests
• Navigate internal politics, manage competing incentives, and maintain executive sponsorship through shifting priorities and budget cycles
• Orchestrate founders, executive leadership, Product, Care Transformation, Marketing, and RevOps to reinforce value, manage risk, and accelerate expansion initiatives
• Maintain disciplined operating rigor, including account strategies, expansion roadmaps, forecasting, and internal executive communication

Strategic Growth Executive

Clinical Sales Engineer

Customer Marketing Manager

Account Development Representative

Chief of Staff

National Strategic Account Executive