ALTUS Receivables Management

Bookkeeper

• Processes all payroll for ARMStrong Family of Companies
• Ensure all supervisors approved timecards by the deadline and follow up as needed
• Ensures payroll is accurate, including salaries, paid time off, benefits, garnishments, taxes, and other deductions
• Enters payroll changes including pay rates, standard hours, and deductions
• Prepares and submits reports as needed
• Ensures compliance with federal, state, and local payroll, wage, and hour laws and best practices
• Remits 401k deductions to providers
• Onboards new companies onto company payroll system and manage project plan and vendor contacts
• Work with onsite HR/manager of acquired company to set up new shell accurately, including pay practices, PTO, and pay codes
• With payroll vendor, set up open enrollment in system and launch to employees
• Pay and reconcile insurance bills
• Respond to and coordinate state unemployment and withholding tax accounts

Payroll and Benefits Manager

Auditor

• Handle premium audits for dedicated AAD customers.
• Prepare for the audit by identifying the necessary information and type of records needed
• Prepare schedule to maximize optimal use of time
• Correspond with insured via phone, email and mail to setup audit appointments, determine record-keeping system, and request specific records required
• Examine the policyholder's records, gather data to determine correct classifications for business activities and write an effective description of operations
• Using SOP and Client requirements, prepare complete audit document and explain results to insured
• Meet minimum billable requirements

Premium Auditor

Sales

• Develop and implement effective sales strategies to meet or exceed regional sales targets.
• Lead, mentor, and manage a team of sales representatives to achieve individual and team goals.
• Identify and pursue new business opportunities within the region.
• Monitor market trends, competitor activity, and customer needs to adjust sales tactics as necessary.
• Build and maintain strong relationships with key customers, partners, and stakeholders.
• Prepare sales forecasts, budgets, and performance reports for senior management.
• Collaborate with marketing, product, and customer support teams to ensure customer satisfaction and alignment of business goals.
• Conduct regular field visits and performance reviews with sales staff.
• Ensure compliance with company policies, pricing guidelines, and regulatory standards.
• Represent the company at industry events, trade shows, and client meetings.

Regional Sales Manager

Collections

Consumer Collections Specialist

• Conduct insurance premium audits for Workers Compensation, General Liability, and Automobile policies by auditing policyholder’s records, and applying manual rules and company standards
• Prepare for the audit by identifying the necessary information and type of records needed
• Prepare schedule to maximize optimal use of time
• Correspond with insured via phone, email and mail to setup audit appointments
• Examine the policyholder’s records, gather data to determine correct classifications for business activities and write an effective description of operations
• Prepare complete audit document, explain results to insured and communicate the results to the home office
• Travel to multiple audit locations
• Hybrid position - work from home and complete remote audits 2-3 days per week

• Conduct insurance premium audits for Workers Compensation, General Liability, and Automobile policies by auditing policyholder’s records, and applying manual rules and company standards.
• Prepare for the audit by identifying the necessary information and type of records needed
• Prepare schedule to maximize optimal use of time
• Correspond with insured via phone, email and mail to setup audit appointments.
• Examine the policyholder’s records, gather data to determine correct classifications for business activities and write an effective description of operations
• Prepare complete audit document, explain results to insured and communicate the results to the home office
• Travel to multiple audit locations
• Hybrid position - work from home and complete remote audits 2-3 days per week

• Conduct insurance premium audits for Workers Compensation, General Liability, and Automobile policies by auditing policyholder’s records, and applying manual rules and company standards
• Prepare for the audit by identifying the necessary information and type of records needed
• Prepare schedule to maximize optimal use of time
• Correspond with insured via phone, email and mail to setup audit appointments
• Examine the policyholder’s records, gather data to determine correct classifications for business activities and write an effective description of operations
• Prepare complete audit document, explain results to insured and communicate the results to the home office
• Travel to multiple audit locations; car travel on average 2-4 days per week within assigned territory
• Hybrid position - work from home and complete remote audits 2-3 days per week
• Look for evidence of fraud and ensure insured businesses adhere to laws and regulations

• Conduct insurance premium audits for Workers Compensation, General Liability, and Automobile policies by auditing policyholder’s records and applying manual rules and company standards
• Prepare for the audit by identifying the necessary information and type of records needed
• Prepare schedule to maximize optimal use of time
• Correspond with insured via phone, email and mail to setup audit appointments
• Examine the policyholder’s records, gather data to determine correct classifications for business activities and write an effective description of operations
• Prepare complete audit document, explain results to insured and communicate the results to the home office
• Travel to multiple audit locations and perform on-site audits
• Work from home and complete remote audits 2-3 days per week (hybrid)

• Conduct insurance premium audits for Workers Compensation, General Liability, and Automobile policies by auditing policyholder’s records and applying manual rules and company standards
• Prepare for the audit by identifying the necessary information and type of records needed
• Prepare schedule to maximize optimal use of time
• Correspond with insured via phone, email and mail to setup audit appointments
• Examine the policyholder’s records, gather data to determine correct classifications for business activities and write an effective description of operations
• Prepare complete audit document, explain results to insured and communicate the results to the home office
• Travel to multiple audit locations; car travel average 2-4 days per week within assigned territory
• Work from home and complete remote audits 2-3 days per week (hybrid position)

• Conduct insurance premium audits for Workers Compensation, General Liability, and Automobile policies by auditing policyholder’s records, and applying manual rules and company standards
• Prepare for the audit by identifying the necessary information and type of records needed
• Prepare schedule to maximize optimal use of time
• Correspond with insured via phone, email and mail to setup audit appointments
• Examine the policyholder’s records, gather data to determine correct classifications for business activities and write an effective description of operations
• Prepare complete audit document, explain results to insured and communicate the results to the home office
• Travel to multiple audit locations and perform on-site audits
• Hybrid work: based from home with required daily travel to each audit location; car travel average 2-4 days per week

Account Manager

• Proactively identifies and pursues high-potential prospects and develops action plans to close new business. Collaborates with Altus team members to create impactful prospect and client presentations that communicate key Altus differentiators throughout the sales process. Drives client meetings to enhance relationships and uncover opportunities through upselling and cross-selling. Focuses on managing mid-level relationships and building long-term partnerships to ensure satisfaction, loyalty, and revenue growth.

National Account Manager

• Conduct insurance premium audits for Workers' Compensation, General Liability, and Automobile policies by auditing policyholder’s records, and applying manual rules and company standards
• Prepare for the audit by identifying the necessary information and type of records needed
• Prepare schedule to maximize optimal use of time
• Correspond with insured via phone, email and mail to setup audit appointments
• Examine the policyholder’s records, gather data to determine correct classifications for business activities and write an effective description of operations
• Prepare complete audit document, explain results to insured and communicate the results to the home office
• Travel to multiple audit locations
• Hybrid position - work from home and complete remote audits 2-3 days per week

Premium Insurance Auditor, Entry Level

Chief Marketing Officer

• Leads the development and execution of marketing processes and tools that effectively communicate value proposition aligned with company strategy
• Demand Generation: Define and direct marketing programs for demand/lead generation and opportunity qualification and partner with CEO for lead tracking and management
• Product Marketing: Manage new product launches to ensure cross-discipline synchronization and maximum awareness and revenue impact
• Communications: Develop and execute internal and external communications through content marketing, PR, and other channels
• Sales Enablement: Partner with CEO to provide content, collateral, competitive intel, messaging, and materials to drive new customer acquisition and expansion within current base customers
• Analytics: Measure what works, what doesn’t work, and drive business decisions based on the analysis of that data
• Development of sales materials: driving effective content, and ensuring that all proposals, case studies, presentations, and sales marketing responses adhere to Brown and Joseph quality, brand, and operational standards and drive results
• Management and optimization of website/LinkedIn, Facebook and other forms of media SEO Maximization
• Oversee marketing communications including branding, public relations, advertising, white papers, trade shows, seminars and events collateral materials, analyst and market research management, and website design and content either directly or on an outsourced basis
• Develop unique value propositions, business partnerships, category management, as well as call to action-oriented advertising targeted toward key customer segments that increases brand awareness
• Analyze, evaluate, plan, and execute on both existing and potential marketing activities and strategies
• Develop benchmark criteria to measure the efficiency and effectiveness of marketing programs
• Develop and prepare key messaging and presentation material for senior management
• Plan and implement marketing initiatives that put the Company ahead of the competition

Marketing Director

Premium Auditor (Hybrid)

Premium Auditor, Hybrid

• Conduct insurance premium audits for Workers Compensation, General Liability, and Automobile policies by auditing policyholder’s records, and applying manual rules and company standards
• Prepare for the audit by identifying the necessary information and type of records needed
• Prepare schedule to maximize optimal use of time
• Correspond with insured via phone, email and mail to setup audit appointments.
• Examine the policyholder’s records, gather data to determine correct classifications for business activities and write an effective description of operations
• Prepare complete audit document, explain results to insured and communicate the results to the home office
• Travel to multiple audit locations
• Hybrid position - work from home and complete remote audits 2-3 days per week

• Conduct insurance premium audits for Workers Compensation, General Liability, and Automobile policies by auditing policyholder’s records, and applying manual rules and company standards.\n• Prepare for the audit by identifying the necessary information and type of records needed\n• Prepare schedule to maximize optimal use of time\n• Correspond with insured via phone, email and mail to setup audit appointments.\n• Examine the policyholder’s records, gather data to determine correct classifications for business activities and write an effective description of operations\n• Prepare complete audit document, explain results to insured and communicate the results to the home office\n• Travel to multiple audit locations\n• Hybrid position - work from home and complete remote audits 2-3 days per week

Premium Auditors (Entry Level Encouraged to Apply) Hybrid

Compliance

• Regulatory Compliance: Ensuring the organization complies with applicable laws, regulations, and industry standards.
• Monitor regulatory developments and implement the necessary changes in compliance programs.
• Develop and maintain an up-to-date knowledge of industry-specific regulations
• Establish protocols for responding to regulatory inquiries, audits, and enforcement actions, and provide guidance to executive leadership on emerging regulatory developments, and their potential impact on business operations.
• Tracking complaints, drafting responses, and using data in complaint management system to identify risks in compliance or repeated offenders.
• Contract review and overseeing defense of litigation against ARMStrong companies.
• Policy and Procedure Development: Drafting, reviewing, and updating compliance policies and procedures to address current and emerging regulations.
• Establish a framework for the development, approval, and dissemination of compliance policies across the organization, ensuring that policies are clear, accessible, and easily understood by employees at all levels, and periodically review policies to assess effectiveness and make necessary adjustments to address emerging risks and regulatory changes.
• Risk Assessment and Management: Identifying, assessing, and mitigating compliance risks across the organization.
• Conduct regular risk assessments to identify vulnerabilities in compliance frameworks.
• Implement risk mitigation strategies that balance business objectives with regulatory obligations, establish reporting mechanisms, and work closely with IT, HR, and finance teams to manage operational, reputational, and financial risks related to compliance.
• Monitoring and Auditing: Conducting regular audits and monitoring activities to ensure compliance with established policies and procedures.
• Overseeing internal controls, audits, and compliance reporting.
• Maintain internal monitoring systems to detect and prevent compliance violations.
• Licensing, Renewals and Examinations: Maintaining a comprehensive list of all licenses and their renewal dates.
• Preparing and submitting renewal applications, ensuring accuracy and completeness.
• Liaising with regulatory bodies and internal teams to facilitate the renewal process.
• Reporting and Communication: Preparing reports on compliance activities and communicating findings to senior management and relevant stakeholders.
• Incident Management: Investigating and responding to potential compliance violations or incidents.

ALTUS Receivables Management

Payroll and Benefits Manager

Premium Auditor

Regional Sales Manager

Consumer Collections Specialist

Premium Auditor

Premium Auditor

Premium Auditor

Premium Auditor

Premium Auditor

Premium Auditor

Premium Auditor

National Account Manager

Premium Insurance Auditor, Entry Level

Marketing Director

Premium Auditor (Hybrid)

Premium Auditor, Hybrid

Premium Auditor (Hybrid)

Premium Auditor, Hybrid

Premium Auditor (Hybrid)

Premium Auditor (Hybrid)

Premium Auditor (Hybrid)

Premium Auditor (Hybrid)

Premium Auditors (Entry Level Encouraged to Apply) Hybrid

Insurance Compliance Director

Compliance Director