Operations Training Manager
Tailwind Group
Job Level
Lead
About the role
- Lead the development, digitization, and updating of academic content for the DECI Program.
- Define and implement quality assurance mechanisms across all content development stages.
- Manage collaboration with external partners and vendors, including selection, contracting, and periodic evaluation.
- Act as primary liaison with the Ministry’s Academic Committee and translate their directions into executable content plans.
- Prepare and present regular progress, quality, and structured reports to Almentor senior leadership and the Ministry’s Academic Committee.
- Establish frameworks, standards, and workflows for internal and external content development and updates.
- Supervise continuous content updates to align with technological and educational standards and trends.
- Oversee transformation of content into digital learning materials and set academic review checkpoints across development, digitization, and maintenance stages.
- Define criteria for selecting external partners and develop clear processes and agreements (timelines, deliverables, quality standards).
- Monitor and evaluate partner performance, provide improvement recommendations, and represent Almentor in academic and official meetings with the Ministry.
- Train internal teams to apply academic quality standards and conduct regular reviews to ensure compliance and continuous improvement.
- Report internally to Chief Business Officer and coordinate with Project Management, Media, Graphic Design, Instructional Design teams and external stakeholders.
Requirements
- At least master’s or PhD in Educational Technology, Educational Management, Computer Science, Computer Engineering, or a related field.
- At least 10 years of proven experience in teaching, educational content development and delivery, educational courses planning, development and maintenance and/or e-learning programs design and development.
- Strong background in managing external partners/vendors and working with governmental and/or academic institutions.
- Deep knowledge of the digital content development lifecycle (development – digitization – maintenance).
- Strong technical content writing and review skills.
- Experience with digital content development for K-12 students is an asset.
- Excellent command of English language (written and spoken).
- Experience designing and applying academic quality assurance frameworks.
- Experience managing internal multidisciplinary teams (media, design, instructional design) and external vendors.
- Strong communication, negotiation, strategic and analytical thinking, and problem-solving skills.
- Ability to produce formal reports and documentation for senior stakeholders.
