Senior Instructional Designer
Duck Creek Technologies
Cloud
Senior Business Development Executive
almentor
full-time
Posted on:
Origin: • 🇪🇬 Egypt
Visit company websiteJob Level
Senior
About the role
- Build long-term relationships with existing clients to retain and grow them
- Acquire new clients end-to-end: prospecting to closing and meeting targets
- Increase revenue and retention via upselling and cross-selling
- Demonstrate and deliver product ROI to help clients grow their business
- Identify growth opportunities within account segments
- Resolve client complaints, requests, and inquiries within SLAs
- Align with internal cross-functional partners (Customer Success, Product, Marketing) with frontline insights to design go-to-market strategies
- Perform other job-related tasks as needed
Requirements
- Bachelor's degree in business or a relevant major
- Proven experience of 3-6 years in business development or sales, preferably in the E-Learning industry
- Excellent verbal and written communication skills
- Ability to present technical ideas for non-technical audiences
- Able to prioritize and perform effectively in a highly dynamic work environment
- Excellent command of the English Language (both written and spoken)
- Experience in customer support is a plus
- Proficiency in MS Office
- Experience with CRM is preferred (HubSpot preferred)
- Ed-tech industry background is preferred
