Duck Creek Technologies

Senior Instructional Designer

Duck Creek Technologies

full-time

Posted on:

Origin:  • 🇮🇳 India

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Job Level

Senior

Tech Stack

Cloud

About the role

  • Lead the design and development of instructional materials, including e-learning modules, ILT, blended learning, videos, simulations, assessments, and multimedia elements
  • Apply advanced instructional design theories, adult learning principles, and industry best practices to develop effective learning experiences
  • Partner with SMEs to analyze learning needs and ensure alignment with business objectives
  • Establish standards and templates for learning deliverables to ensure consistency and quality
  • Manage end-to-end instructional design projects within scope, budget, and timelines
  • Collaborate with Professional Services, Customer Success, Engineering, and HR to support organizational strategies
  • Integrate AI tools to enhance efficiency, personalization, and learner engagement
  • Conduct QA reviews for accuracy and instructional integrity
  • Evaluate learning programs using metrics and feedback; implement continuous improvements
  • Research and apply emerging learning technologies and methodologies
  • Maintain content within LMS and other platforms for global usability
  • Provide informal mentorship and foster a collaborative learning culture
  • Perform other duties as required

Requirements

  • Bachelor's degree in Instructional Design, Educational Technology, or related field
  • 3+ years of experience in instructional design across multiple modalities
  • Proficiency with Articulate 360, Camtasia, and Vyond
  • Proficiency in leveraging AI tools for learning design and development
  • Travel: 0 – 25%
  • Experience in SaaS/technology environment (Professional Services, Customer Success, or Engineering)
  • Certifications in instructional design, e-learning development, or related areas
  • Strong project management, stakeholder management, communication, and collaboration skills
  • Knowledge of instructional design models, adult learning theories, and training evaluation methods
  • Ability to translate complex topics into engaging learning experiences
  • Familiarity with LMS and multimedia editing tools
  • Continuous learning mindset and cultural awareness