HR Generalist
DHD Consulting
Salary
💰 $110,600 - $157,800 per year
Job Level
Mid-LevelSenior
About the role
- Manage all LOA processes, including FMLA, parental, medical, and other statutory/state leaves
- Serve as primary liaison with leave and disability vendors
- Oversee accommodations under ADA and other applicable laws, partnering with HRBPs and managers
- Administer life event changes, COBRA, and long-term disability benefits
- Oversee payroll audits and reporting to ensure accuracy in benefit deductions and contributions
- Ensure compliance with ERISA, ACA, COBRA, FMLA, ADA, HIPAA, and other applicable regulations
- Maintain and update benefit documentation, policies, and employee communications
- Manage and evaluate relationships with benefits vendors, brokers, and third-party administrators
- Partner with internal stakeholders (Payroll, HRIS, Legal) to ensure processes run smoothly
- Provide support for open enrollment, including testing, communications, and employee support
- Serve as an escalation point for complex employee benefits questions
- Support employees in navigating LOA, accommodations, and disability claims
- Ensure timely and accurate communication of benefit changes and programs
- Work closely with HRBPs, Payroll, Legal, and managers to ensure consistent application of policies
Requirements
- 5+ years of progressive benefits experience
- Strong expertise managing LOA, COBRA, ADA accommodations, and compliance
- Experience at a tech or high-growth company is strongly preferred
- Demonstrated experience managing vendor relationships (eg. leave administrators, COBRA, disability carriers, brokers)
- Experience supporting open enrollment to ensure service quality and accountability
- Strong knowledge of federal, state, and local regulations related to benefits
- High attention to detail with excellent organizational and problem-solving skills
- Strong analytical skills; able to conduct payroll audits, interpret benefit utilization data and identify errors, trends, and opportunities for process improvements
- Proficient in HRIS and benefits administration systems; advanced Excel skills preferred
- Demonstrates excellence in cross-functional collaboration, interpersonal, and communication skills; able to support employees with empathy and clarity
