Operations

• Develop, define, communicate, and execute the regional construction/service business plan in concert with Sales/Finance for Allegion Access Technologies, formerly Stanley Access Technologies.
• Meet or exceed regional installation/service goals including customer completion, utilization, incoming business, sales, expense/revenue ratio, margin rates etc.
• Cultivate an environment which achieves ultimate customer service/satisfaction while meeting/exceeding regional targets through comprehensive follow up calls to ensure all agreements were reached during the sale of products and the installation of products at local sites.
• Form high performing teams and lead regional efforts to source, hire, train and develop talent through monthly as well as formal performance meetings.
• Provide acquisition integration on a regional basis.
• Direct leadership of Branch Managers, Installation Coordinators, Service Dispatch Supervisors and Branch support.
• Train branch staff on new products and companywide initiatives to develop and drive growth plans and competitive action plans.
• Ensure the success of the sales and marketing plan through operational efforts directed toward continuous improvement in servicing all channels and verticals.
• Travel - Able to travel approximately 50% of the time.

Regional Operations Manager

Operations Manager

VP, Growth Strategy and Operations

Engenheira de Inteligência Artificial – Operations

Fiber Operations Support Coordinator

Sales Compensation & Operations Consultant