ALL.SPACE

Technical Systems Writer

ALL.SPACE

full-time

Posted on:

Origin:  • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

About the role

  • Understand the overall system architecture and functionality, specifically the end-to-end system design and interfaces
  • Work with product managers, product marketing, and engineers to produce and maintain world-class customer documentation, including: User Manuals, Integration Guides, Installation Manuals, on platform documentation (tooltips, welcome instructions, etc.)
  • Create and maintain technical documentation including system specifications, interface control documents (ICDs), test procedures, and white papers
  • Translate engineering concepts into accessible content for technical and non-technical audiences
  • Gather customer feedback on documentation to improve usability, and communicate that feedback to engineering
  • Work closely with engineers to capture design intent, operational procedures, and troubleshooting guides
  • Manage version control and ensure documentation is up-to-date and aligned with system changes
  • Create Requirements documents for new functions and features
  • Create CONOPS (concept of operations) documents that explain and illustrate new functionality and its integration within the overall system
  • Publish, arrange the review of, and gain agreement on system requirements documents and CONOPS, receiving input from and achieving alignment with cross-functional stakeholders as relevant
  • Identify any regulations or standards needed for regulatory, compliance or certification purposes and analyse applicability captured in a compliance matrix
  • Ensure that any necessary work is captured in requirements, creating any new requirements as needed
  • Support Service Delivery, for instance in the training of support staff on the new features

Requirements

  • Bachelor’s, Master’s, or PH.D. degree in Engineering or a closely related technical field.
  • 3-4+ years of experience in RF System design, preferably in satellite ground terminals or SATCOM systems.
  • Fundamental knowledge of Satellite Communications, constellations, modems, and related technologies
  • Hands-on experience across Software, Hardware, Mechanical, and Thermal aspects, with the ability to define specifications in any of these areas.
  • Familiarity in test management, including planning, specifying, running and gathering evidence of test results
  • Experience in regulatory certification and approval processes involving third-party organizations
  • Experience with Jira and Confluence platforms.
  • Desirable basic knowledge of phased array antennas.
  • Familiarity of System engineering practices such as the V-model.
  • Strong interpersonal, written, and verbal communication skills; ability to collaborate and communicate effectively in a cross-functional and diverse team environment.
  • Team-player, can-do attitude, and ability to work well in a group environment, while still contributing on an individual basis.
  • Self-motivated, intellectually curious, and driven to take on challenges and continuously learn new skills. Ability to operate effectively in a dynamic, fast-paced environment with evolving requirements; ability to manage time, meet tight deadlines, and deliver under pressure.
  • Proficiency in documentation tools (e.g., Adobe, MS Word) and diagramming software (e.g., Visio).
  • Excellent written and verbal communication skills.
  • Familiarity with military or aerospace documentation standards is a plus.
  • Familiarity with communication protocols and web-based interfaces relevant to system integration is a plus.