Maintenance Engineer
Vivo Energy
Job Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Optimize multi-vendor Radio Networks (2G, 3G, 4G & 5G preferred), focusing primarily on 4G systems to meet and exceed performance KPIs
- Conduct thorough analysis of worst cell performance and implement troubleshooting and enhancement strategies
- Engage with customers to gather requirements, address concerns, and deliver innovative solutions during technical discussions
- Tune multi-layer, multi-technology Radio Network parameters to maximize coverage, quality, capacity, and user experience
- Perform root cause analysis for complex end-to-end issues and provide actionable solutions
- Generate comprehensive SLA KPI reports and facilitate SSV/Cluster optimization and acceptance procedures
- Guide customers through activation plans, KPI monitoring, and evaluation of proposed changes
- Participate in radio network planning for new sites, physical site optimization, and site acceptance for new integrations
- Carry out and supervise Drive Test activities and post-processing with tools such as NEMO Analyzer and Actix
- Prepare and analyse Radio Network Performance Indicators and Counters Reports and maintain Radio Network Site Database
- Implement new RAN features, tune RAN database parameters, and work with OSS tools and SON optimizers
- Collaborate in a team environment, share knowledge, and drive Nokia Radio ongoing activities
Requirements
- Bachelor’s degree in Telecommunication, Electrical, Computer Engineering, or relevant field
- 4+ years of hands-on experience in RF Planning & Optimization for 2G, 3G, LTE/VoLTE, and 5G networks
- Strong expertise in Ericsson and Nokia Radio Access technologies and OSS platforms
- Ability to conduct in-depth analysis and troubleshooting from radio network statistics and Layer 3 traces
- Experience in customer management and care to maximise customer satisfaction
- Ability to multi-task, work independently and coordinate resources to achieve desired goals
- Must be willing to work in different time zones and open for travel
- Experience with Drive-Test log analysis and proficiency in NPO tools (preferred)
- Knowledge of multi-layer, multi-technology Radio Network Parameter tuning (preferred)
- Strong skills in MS Office suite, including PowerPivot, Power BI, and Power Automate (preferred)
- Experience engaging in technical discussions with customers to deliver innovative solutions (preferred)
- Exhibits good level of creativity and resourcefulness (preferred)
- Business awareness (preferred)
- Strong analytical and problem solving skills (preferred)
- Excellent planning skills (preferred)
- High personal standard and goal oriented (preferred)
- Excellent interpersonal skills (preferred)
- Excellent and effective communications skills, both orally and in writing (preferred)
- Engineering Graduate with min 5 years of relevant experience in radio network design and optimization (mentioned)