AlertMedia

Recruitment

• Manage the full-cycle recruiting process from intake through offer acceptance for a variety of technical and business roles.
• Partner closely with hiring managers to develop recruiting strategies that align with business priorities and hiring goals.
• Proactively source exceptional talent across LinkedIn Recruiter, professional networks, referrals, and other sourcing channels.
• Leverage AI-powered recruiting tools to build talent pipelines, personalize candidate outreach, generate sourcing strategies, and improve recruiting efficiency while maintaining a human-first candidate experience.
• Use Greenhouse to manage candidates, ensure data integrity, and drive an organized, efficient hiring process.
• Screen and interview candidates, coordinate interview logistics, and guide candidates through each stage of the hiring process.
• Build diverse, high-quality talent pipelines for current and future hiring needs.
• Continuously explore new recruiting technologies, AI capabilities, and sourcing techniques to improve hiring outcomes and recruiter productivity.
• Act as a brand ambassador by creating an exceptional candidate experience that reflects our culture and values.

Contract Recruiter

Threat Intelligence Specialist

• Utilize source tools to identify and monitor incidents and potential threats globally
• Based on given criteria, identify events that could impact business continuity and the safety of our customers and their employees
• Communicate critical information effectively and with urgency and provide updated information as necessary
• Ensure that all information is delivered with the highest level of accuracy and speed
• Work with AlertMedia's Global Intelligence team to continuously update sources to ensure the highest level of monitoring and knowledge

Contract Global Intelligence Analyst – Wed to Sat, 2:00pm to 12:00am CT

Human Resources

• Prepare, process, and audit US payroll accurately and on time, in close partnership with Finance and the HR Operations team.
• Own multi-state payroll compliance: tax registrations, unemployment accounts, SUI rate updates, and jurisdiction-specific requirements across all states where AlertMedia has employees.
• Support international payroll coordination for our global population in partnership with the HR Operations team and in-country vendors.
• Conduct regular payroll audits: reconcile deductions, verify data integrity across Rippling, and catch and resolve discrepancies before they become employee-facing issues.
• Manage payroll-related employee questions with accuracy and responsiveness.
• Partner with Finance on payroll reporting, cost tracking, and reconciliation.
• Stay current on US federal and state payroll regulations, tax law changes, and international payroll requirements relevant to our footprint.
• Manage day-to-day US benefits administration: enrollments, life events, qualifying event changes, employee questions, and coverage troubleshooting.
• Support annual open enrollment end-to-end: system configuration in Rippling, employee communications, education sessions, enrollment assistance, and post-enrollment audits.
• Conduct regular benefits audits including carrier reconciliations, eligibility confirmations, billing reviews and resolve discrepancies proactively.
• Partner with Finance on monthly benefits billing and cost reconciliation.
• Assist in administering global benefits programs in coordination with the HR Operations team including UK, Ireland, and Mexico.
• Serve as the primary employee contact for benefits questions; resolve issues with empathy, accuracy, and speed.
• Maintain current, employee-friendly benefits documentation, resources, and knowledge base articles.
• Stay current on regulatory changes affecting benefits: ACA, ERISA, COBRA, Section 125, and international equivalents.
• Own the full leave administration lifecycle for all leave types: FMLA, ADA accommodations, short-term disability, long-term disability, parental leave (maternity and paternity), military leave, bereavement, and state-specific programs.
• Serve as the employee and manager guide through leave: intake conversations, eligibility determinations, documentation, required notices, pay coordination, return-to-work planning, and touchpoints throughout.
• Administer global leave programs in alignment with local law: UK statutory maternity/paternity/shared parental leave, Irish parental and sick leave entitlements, Mexican IMSS maternity benefits and sick leave, Canadian provincial leave programs, and Netherlands statutory leave frameworks.
• Own and maintain the Leave Playbook, keeping country-specific guidance, regulatory changes, and process documentation current for the People team.
• Partner with HRBPs and People Partners on sensitive leave situations requiring additional coordination or accommodation.
• Maintain accurate leave tracking and records in Rippling; ensure timely notifications, approvals, and pay continuity coordination with Finance and payroll.
• Identify recurring leave administration friction points and drive process improvements.
• Serve as a Rippling power user: employee record management, data changes, and module support.
• Maintain data accuracy across employee records, benefits enrollments, and leave records; run regular audits and reconciliations.
• Build and maintain standard People reports for benefits, leave, headcount, and ad-hoc requests.
• Maintain accurate data in our HR Bot to ensure employee-facing information is current and reliable.
• Identify and escalate HRIS workflow gaps or data integrity risks; partner with the HR Systems & AI Automation Analyst on improvements.
• Support recurring compliance activities: Form 5500 benefits testing, ACA reporting, COBRA administration, SOC/ISO audits, and employment-related filings.
• Assist the HR Operations Manager with global compliance activities across international jurisdictions.
• Maintain policy documentation and support employee-facing communications for benefits and leave policy updates.
• Stay current on US federal, multi-state, and international leave and benefits regulations.

Human Resources Operations Specialist

• Utilize source tools to identify and monitor incidents and potential threats globally&nbsp;
• Based on given criteria, identify events that could impact business continuity and the safety of our customers and their employees&nbsp;
• Communicate critical information effectively and with urgency and provide updated information as necessary&nbsp;&nbsp;
• Ensure that all information is delivered with the highest level of accuracy and speed&nbsp;
• Work with AlertMedia's Global Intelligence team to continuously update sources to ensure the highest level of monitoring and knowledge&nbsp;

Contract Global Intelligence Analyst, Tues & Thurs – Sat, 2:00pm-12:00am CT

Technical Account Manager

• Act as the trusted technical advisor for assigned accounts, understanding their business goals and how our solutions support them.
• Provide proactive technical guidance and support throughout the customer lifecycle, from implementation to renewal.
• Collaborate with Sales, Product, Engineering, and Support teams to deliver a seamless customer experience.
• Own and manage technical escalations, ensuring timely resolution and customer satisfaction.
• Conduct regular account reviews and roadmap sessions to communicate product updates, gather feedback, and ensure alignment.
• Identify opportunities for upselling or expansion based on customer needs and usage patterns.
• Monitor and report on account health, usage metrics, and support trends.

General Counsel

• Contract Drafting, Review and Negotiations: Review, draft, negotiate, and revise a high volume of commercial agreements, including SaaS subscription agreements, MSAs, DPAs, NDAs, procurement agreements, and vendor contracts.
• AI and Process Innovation: Leverage AI-enabled legal tools, contract lifecycle management systems, and standardized workflows to improve productivity, consistency, and scalability of legal support.
• Cross-Functional Collaboration: Partner closely with Sales, Finance, Deal Desk, Procurement, and Executive leadership to align contract terms with strategic priorities.
• Stakeholder Support and Enablement: Provide timely, clear, and actionable legal guidance to the Sales and Customer Success teams during deal cycles.
• Regulatory and Privacy Expertise: Stay up to date on legal trends affecting the SaaS industry, including data privacy laws like GDPR and CCPA.
• Risk Management: Assess legal and operational risk associated with contract terms and provide business-oriented recommendations that support efficient decision-making.

Contract Recruiter

Contract Global Intelligence Analyst – Wed to Sat, 2:00pm to 12:00am CT

Human Resources Operations Specialist

Contract Global Intelligence Analyst, Tues & Thurs – Sat, 2:00pm-12:00am CT

Technical Account Manager

Commercial Counsel