Marketing and Communications Specialist
Hayden AI
Manager, Patient & Practice Communications
Aledade, Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • Maryland, Virginia • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Define the strategy, planning, and performance of multi-channel ACS patient communications.
- Collaborate with various internal departments to develop and achieve continuous improvement of marketing content, engagement, and operations.
- General project management, including creating timelines for deliverables, setting and keeping deadlines, assisting with brainstorming and strategy meetings and coordinating with outside vendors.
- Use market data, competitive intelligence and performance results to refine and develop patient engagement strategies and planning for various lines of business in support of key results (KRs) and product launch planning.
- Manage and coordinate content development and activities for execution of effective multi-channel communications to comply with health literacy and other patient-facing best practices.
- Optimize and oversee report generation, quality control procedures, standard operating procedures and documentation.
- Supporting and personally contributing to the creation and adoption of operational process improvements.
- Foster patient experience with a keen eye on how patients will interpret and feel when encountering required and non-required communications including but not limited to direct mail, print, digital, SMS, email and in-clinic communications.
- Other duties as assigned
Requirements
- Bachelor’s Degree in Marketing or Communications discipline
- 5 Years Channel Marketing Strategy & Project Management Experience
- Demonstrated expertise in effective multi-channel consumer engagement strategies and successful digital marketing tactics
- Demonstrated expertise in use of project management software to document timelines and automate results and reporting
- 2 years experience interacting with, consulting for, or presenting recommendations to executive-level leadership
- 2+ years experience in managed care or healthcare organization marketing/communications (preferred)
- Demonstrated knowledge of Medicaid/Medicare or Value Based Care structure and principles (preferred)
- Project Management Certification or completion of Scaled Agile Framework training (preferred)
- Demonstrated experience applying AI or process automation technology to marketing discipline (preferred)
Benefits
- Flexible work schedules and the ability to work remotely are available for many roles
- Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
- Robust time-off plan (21 days of PTO in your first year)
- Two paid volunteer days and 11 paid holidays
- 12 weeks paid parental leave for all new parents
- Six weeks paid sabbatical after six years of service
- Educational Assistant Program and Clinical Employee Reimbursement Program
- 401(k) with up to 4% match
- Stock options
- And much more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
channel marketing strategyproject managementmulti-channel consumer engagement strategiesdigital marketing tacticsreport generationquality control procedureshealth literacy best practicesprocess improvementsAI technologyprocess automation technology
Soft skills
collaborationcommunicationstrategic planningbrainstormingcoordinationattention to detailpatient experience focusconsultingpresentation skillstimeliness
Certifications
Project Management CertificationScaled Agile Framework training
