Alberta Blue Cross

Lead Generation

• Develop and implement multi-channel lead generation strategies (phone, email, social media, digital campaigns)
• Create and maintain prospecting workflows, scripts, and cadences
• Work with marketing to define and refine ideal customer profiles and target lists
• Recruit, coach, develop and motivate Lead Generation Specialists
• Set KPIs and performance metrics for lead generation activities
• Conduct regular pipeline reviews, one on ones and team meetings
• Monitor and manage the flow of leads to sales
• Ensure timely follow-up on inbound leads and proactive outbound prospecting
• Qualify leads against established criteria before passing to sales
• Partner with Group Sales and Marketing teams on campaigns, events, and content for lead generation
• Track, analyze, and report on lead conversion rates
• Provide feedback to Market Intelligence, Marketing and sales leadership on lead quality and campaign performance

Team Manager – Lead Generation, Individual Products Sales

Analyst

• Support adoption of Microsoft 365 and related tools
• Deliver training and support for employees
• Assess collaboration pain points and provide solutions
• Assist with innovation framework and program

Digital Workplace Analyst – Information Technology

Content Marketing Manager

• Collaborate with design, marketing and digital teams to ideate and define content goals
• Support content planning and strategy: Implement integrated, audience driven content strategies
• Assuming responsibilities as a project manager on some projects
• Content research and creation and/or curation
• Working with a variety of business stakeholders to identify business goals
• Intelligence gathering to write for a variety of mediums
• Responsible for maintaining the functional flow of content as an asset throughout the business
• Content creation and optimization
• SEO and keyword strategy to improve organic visibility
• Quality assurance and brand alignment
• Content delivery and measurement

Content Marketing Specialist – Marketing & Brand

DevOps Engineer

• Maintain SharePoint Online architecture, including site collections, libraries, metadata, and permissions.
• Support business units in the development, configuration and support of their team SharePoint sites.
• Implement modern SharePoint features such as hubs, lists, and document libraries.
• Potentially customize SharePoint Online leveraging master page development, site UX design, and workflow enablement.
• Collaborate with IT, business stakeholders, and vendors to understand, design, build and test business requested changes.
• Provide time estimates for task completion and ensure solution meets organizational needs.
• Troubleshoot, assess root cause, recommend changes, and resolve issues.
• Ensure effective governance of SharePoint and Microsoft 365 by defining, implementing, and enforcing standards for site provisioning, information architecture, permissions, data lifecycle management, security, compliance, and ongoing auditing to support a secure, consistent, and user focused collaboration environment.
• Research and recommend new M365 collaboration features, apps, and tools to enhance productivity.

SharePoint and Microsoft 365 System Analyst – DevOps

Financial Planning and Analysis

• Support the Enterprise Risk Management Framework and Business Continuity Programs
• Support the design, development, and maintenance of business continuity plans (BCPs) to ensure minimal disruption to critical business operations during incidents
• Conduct business impact analysis (BIA) and update continuity plans regularly
• Support crisis management response efforts and collaborate with cross-functional teams to coordinate incident responses
• Regularly report risk assessments, business continuity performance, and progress of mitigation strategies to management and key stakeholders
• Provide advice on risk management and business continuity
• Ensure business continuity and risk management practices align with industry standards and best practices
• Provide advise on the development and implementation of risk policies and procedures
• Proactively participate in internal and external cross-functional teams and build effective working relationships to support a collaborative environment

Advisor, Risk & Business Continuity – Risk & Audit – Finance

Risk

• Help Develop a Data Quality Framework: create data quality principles, dimensions, and roles, and collaborate with stakeholders across business and IT to gain alignment and approval.
• Create Data Quality Standards: draft and publish the data quality standards needed to support governance, audit, and compliance requirements.
• Define Critical Data Elements (CDEs) & Quality Rules: establish processes for identifying and approving CDEs, conduct data profiling, and translate known issues and business rules into clear, actionable data quality rules.
• Support Automated Data Quality Validations: partner with data engineers to convert quality rules into automated validation checks, reconciliation logic, and monitor workflows.
• Establish Data Quality Issue & Remediation Management: define data quality issue reporting and resolution processes, create supporting templates and workflows, and establish remediation procedures, approval gates, and controls for governed data corrections.
• Stakeholder Change Management: partner with OCM to communicate and train impacted stakeholders on new responsibilities and process changes.
• Build Team Alignment & Partnerships: work with business and IT teams to help them understand data quality expectations, adopt required process changes, and collaborate toward a unified, organization wide data quality vision.

Data Quality & Governance Specialist – Information Technology

Manager

• manage day‑to‑day activities of a team
• build a collaborative team environment
• identify opportunities for process enhancement
• mentor team members and support performance development

Team Manager, Case Management Coordinators – Life & Disability Services

Inside Sales

• Drive increased market share through achieving/exceeding sales results
• Foster client relationships and provide exceptional customer experience
• Utilize interpersonal skills for rapport and trust development via calls
• Develop corporate and personal brand through integrity and follow-up
• Collaborate with internal stakeholders for customer experience
• Engage in weekly coaching sessions for professional development

Personal Benefits Consultant – Inside Sales Professional

Data Scientist

• Supporting the development and implementation of the organization’s Artificial Intelligence strategy
• Participating in problem solving initiatives with cross-functional teams
• Participating in data wrangling, quality assurance, cleaning, aggregation and integration
• Applying data science expertise to generate new insights and solve business problems
• Demonstrating creative problem solving and translating data patterns into business insights
• Providing actionable insights through effective presentation of complex data findings