Alberta Blue Cross

Account Manager

• Build strong, trust-based relationships with government clients and stakeholders
• Serve as a subject matter expert on government supplementary health benefit programs
• Engage with clients to understand their goals and evaluate service capabilities
• Lead and support strategic initiatives including new business development
• Respond to client inquiries while focusing on exceptional customer experience
• Plan and facilitate meetings and working groups for projects and initiatives
• Contribute to the development and execution of business account plans
• Prepare and deliver impactful presentations and proposals

Government Business Account Manager – Government Services

Consultant

• Lead Advisory Delivery by owning client engagements and shaping strategy
• Lead and facilitate diagnostic assessments that uncover organizational health
• Serve as a senior-level partner to client leaders, helping them embed wellbeing into culture and strategy
• Lay the groundwork to grow and lead a team of advisors
• Turn market intelligence research, data, and client feedback into actionable recommendations
• Represent the organization and services at client forums, industry events, and in publications
• Partner across internal teams to refine and evolve advisory services
• Develop and facilitate workshops, stakeholder interviews, and executive briefings

Manager, Senior Consultant Advisory Services – Wellness Advisory

Account Executive

• Responsible for business development, including prospecting, selling, and retaining corporate business
• Develop and manage relationships with strategic advisors
• Provide training, sales tools, and resources to effectively promote and sell
• Conduct market research, attend industry events, and proactively seek partnership opportunities
• Follow up on corporate account quotes and proposals
• Present renewals to assigned book of business
• Lead sales, administrative, and educational presentations
• Work with all group business units on issues relating to administration of corporate accounts

Account Executive – Group Sales

Sales

• Identify, create, and implement effective sales strategies to drive new business acquisition, retain business and achieve revenue targets.
• Analyze market trends, competitor activities, and customer needs to identify new opportunities for growth through emerging technologies, keeping Alberta Blue Cross® at the forefront of innovation.
• Lead, motivate, inspire, coach and mentor a high performing sales team, cultivating a culture of collaboration, creativity, and results.
• Set clear performance expectations and provide ongoing feedback to ensure the team's success.
• Foster a collaborative and results-driven sales culture achieving individual and team targets.
• Continuously provide feedback and coaching, enhancing the sales team’s skills, and capabilities through training, workshops, and mentoring.
• Build and maintain strong relationships with key clients and partners, understanding their needs and ensuring exceptional customer experience.
• Identify and cultivate new business opportunities through effective networking and relationship-building.
• Track, and manage key performance indicators, sales forecasts, pipeline status, activity management, budgets, and reports against targets.
• Provide regular updates to the senior management team on sales progress, challenges, and opportunities.
• Coordinate cross-functional planning with Marketing, Product Development, Finance, and other departments to align sales strategies with overall business goals.
• Collaborate with internal stakeholders to ensure seamless customer experiences.

Team Manager – Group Sales

Inside Sales

• Driving Increased Market Share through consistently achieving/exceeding Sales Results.
• Consistently achieve key performance indicators and metrics.
• Fostering Client Relationships and an exceptional Customer Experience via strong interpersonal skills.
• Develop rapport and trust with existing and prospective customers via a high volume of inbound/outbound calls and follow up.
• Develop customer insight to align the appropriate solution to best serve the needs of the customer.
• Develop a strong corporate and personal brand through demonstrating integrity, following up, and delivering on customer commitments.
• Execute all required administrative requirements to create and process contracts.
• Work closely with internal stakeholders to deliver the ultimate experience for our customers; collaborate with leadership and peers to execute on sales and customer expectation.
• Engage with leadership in weekly coaching sessions to further develop skills and competencies.
• Secure applicable industry licensing (A&S and Life) as part of onboarding.
• Proactively create and execute a personal development plan through discussions with leaders.
• Consistently meet customer commitments and follow up requirements; act in the best interests of the organization, customers, and community.
• Work from home Monday to Friday, 8:30 – 5:00 pm.

Government Business Account Manager – Government Services

Manager, Senior Consultant Advisory Services – Wellness Advisory

Account Executive – Group Sales

Team Manager – Group Sales

Personal Benefits Consultant – Inside Sales