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Project Coordinator – User Experience
Alberta Blue CrossProject Coordinator in User Experience team at Alberta Blue Cross. Supporting project intake, tracking, documentation, and stakeholder follow-ups for improved user experiences.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong project coordination capabilities, including maintaining accurate project information, managing timelines, and facilitating communication among stakeholders. Proficient in using project management tools to enhance workflow and support cross-functional team collaboration.
Highest-signal resume keywords
Project CoordinationStakeholder CommunicationOrganizational SkillsMicrosoft Office ProficiencyProject Management Tools Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project CoordinationTask TrackingTimeline ManagementDocumentation MaintenanceWorkflow Improvement
Soft Skills
Attention to DetailWritten CommunicationVerbal Communication
Tools & Technologies
Microsoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft TeamsMonday.comJiraConfluenceSharePoint
Industry Keywords
Cross-Functional TeamsStakeholder Follow-UpProject ManagementOperations Support
About the role
Key responsibilities & impact- Support the intake process by reviewing requests, gathering missing details, and clarifying project needs with requestors, leadership, and team members.
- Maintain accurate project information, including project records, task lists, workback schedules, status notes, blockers, dependencies, decisions, and next steps.
- Use project management tools and team practices to keep team members, requestors, and delivery partners aligned on project status, risks, outstanding items, and upcoming work.
- Prepare and share status updates to support team planning, stakeholder communication, and escalation of unresolved issues.
- Coordinate meetings, working sessions, reviews, reminders, and follow-ups to support project progress.
- Document decisions, feedback, approvals, action items, open questions, and next steps.
- Support workload and resourcing visibility by identifying scheduling conflicts, competing timelines, blockers, and potential capacity concerns.
- Help identify recurring gaps, bottlenecks, unclear handoffs, or missing information patterns and escalate them to support workflow improvements.
Requirements
What you’ll need- 2 to 3 years of experience in project coordination, administrative coordination, operations support, delivery coordination, or a similar role supporting cross-functional teams, timelines, documentation, and stakeholder follow-up.
- Experience coordinating multiple pieces of work at the same time, including tracking tasks, timelines, decisions, blockers, dependencies, and follow-ups.
- Experience working with internal stakeholders to gather information, clarify requests, confirm requirements, and support progress toward agreed timelines.
- Experience maintaining project information in a project management, workflow, ticketing, or collaboration tool, including status updates, action items, or other documentation.
- Strong organizational skills, attention to detail, and ability to keep information accurate and current.
- Strong written and verbal communication skills, including the ability to follow up clearly and professionally with team members and stakeholders.
- Proficiency with Microsoft Office tools, including Outlook, Word, Excel, PowerPoint, and Teams.
- Experience with project management or collaboration tools such as Monday.com, Jira, Confluence, SharePoint, or similar tools would be considered an asset.
Benefits
Comp & perks- Support a healthy work/life balance.
- Invest in your growth and expertise.
- Provide mentorship opportunities across the organization.
- Include you in advancing Alberta Blue Cross’s user experience practice through clearer workflows, stronger coordination, and continuous improvement.