Akumin®

Account Manager

• Ensure organizational, operational, financial, and revenue goals are met within a designated region.
• Manage a series of customers, mobile units (MRI, PET, CT), and associated technicians and coordinators.
• Have P&L responsibility for site locations in the region.
• Drive operational excellence and deliver client-based operational solutions.
• Collaborate with sales leaders and support business development efforts.
• Maintain regional regulatory compliance; manage full HR lifecycle.

Territory Manager of Operations – Southern California

Account Executive

• Responsible for increasing order and scan volume across all modalities
• Cultivates strong relationships with top strategic referrers
• Prospects and targets new referrers based on market trends
• Analyzes marketed account referral patterns
• Works in conjunction with territory Physician Sales and Operations leadership
• Identifies specific risks to the referral base

Account Executive, Physician Sales

• Handle patient questions, complaints, and concerns
• Explain policies and procedures to the patient
• Ensure inbound calls are handled timely, efficiently, and appropriately
• Explain patient balances and collect payment from patients
• Review patient information to determine why claims were not paid, update accordingly and resubmit
• Notate accounts with current actions and follow up appropriately
• Communicate with appropriate Clinic Administrator (CA) regarding patient complaints
• Communicate with posting and billing departments regarding possible errors on patient accounts
• Research and communicate to Collection Manager procedures to help Collections operate more efficiently and improve days outstanding
• Communicate to Collection Manager any concerns and issues impacting collections of outstanding receivables or the company
• Cooperate and maintain good rapport with staff, clients and Management team
• Maintain a professional approach with confidentiality
• Assure protection and privacy of health information as attained through written, electronic or oral disclosures
• Seek guidance and remain knowledgeable of, and comply with, all applicable federal and state laws, as well as company policies and procedures

Patient Account Representative

Director

• Ensure efficiency and effectiveness of collections process
• Overseeing RCM processes, ensuring accurate reporting, and driving new standards
• Managing and improving revenue cycle operations
• Enhancing operational policies and procedures and ensuring compliance
• Maintaining a strong internal control environment
• Overseeing monthly revenue processes and developing operational systems
• Aligning revenue-related activities with organizational goals and regulatory requirements
• Managing outsourced vendors and leading internal and external teams
• Evaluating and establishing key productivity metrics in various RCM areas such as Billing, AR Follow-up, Denial Review, Payment Integrity, and Payment posting

Director, Revenue Cycle

Product Manager

• Define the Molecular Imaging service line strategy in alignment with company growth objectives, market trends, and emerging technologies.
• Develop business plans, including service expansion, equipment lifecycle management, and technology upgrades.
• Identify new market opportunities and partnerships, to grow volume and revenue.
• Advise leadership and field teams on Molecular Imaging trends, best practices, and innovation.
• Develop and manage comprehensive modality programs – coordinating resources, timelines, and activities.
• Establish a dashboard to track progress, identify challenges, and ensure alignment of objectives.
• Track key program metrics including modality volume, procedure mix, and commercial impact.
• Lead the execution of strategic initiatives, ensuring smooth implementation in Fixed Radiology centers, Mobile Radiology services, and Oncology programs.
• Collaborate with Operations, Clinical, and Commercial teams to optimize and expand offerings.
• Coordinate equipment planning and partner with Procurement for capital equipment and Tracers, to enable growth.
• Work with Marketing to develop service line messaging, referring physician engagement, and patient education materials.
• Serve as the primary point of contact between Product, Operations, Clinical, Procurement, Sales, and Marketing – for effective communication on strategy and implementation.
• Effectively communicate project goals, timelines, and requirements across stakeholders and executive leadership.
• Manage relationships with external stakeholders, including vendor partners, supply partners, and industry consortiums.
• Ensure compliance with regulatory standards, and industry best practices.
• Support contract negotiations related to modality services.

Director, Molecular Imaging Product Manager

Bilingual

• Answers incoming calls to schedule Radiology appointments
• Makes outgoing calls to patients and physicians
• Handles scheduling and pre-registration calls based on business needs
• Enters all information into applicable computer programs and systems
• Ensures every customer receives the highest quality of customer service

Bilingual Patient Service Associate

• Increase patient starts in Oncology and scan volume in Radiology
• Analyze physician referral patterns
• Develop customer-level marketing plans
• Manage assigned expense budget
• Cultivate strong relationships with strategic referrers

Account Executive, Mobile – Central Region

Project Manager

• Oversee construction projects from planning to completion, ensuring they meet design specifications, stay on schedule and within budget.
• Manage budgets, create project schedules, and allocate resources to ensure cost efficiency and timely completion.
• Coordinate with architects, engineers, subcontractors, and vendors; act as primary point of contact for clients and stakeholders.
• Manage contracts, review invoicing, interpret leases, develop scope of work, and negotiate vendor/subcontractor agreements.
• Oversee procurement of materials, vendor selection, and contract negotiations.
• Maintain project documentation, prepare progress reports, and manage change orders including costs and timelines.
• Identify and mitigate project risks, conduct site inspections, and ensure compliance with safety protocols and building codes.
• Conduct regular site inspections, manage contractor work, and enforce health and safety standards.
• Manage multiple projects and vendors across multiple states; may require weekends, evenings, and national travel for site visits.
• Perform other duties as assigned.

Project Manager, Design and Construction – Radiology

• Responsible for increasing patient starts in Oncology and scan volume in Radiology on a partner/customer level to ensure the territory will deliver on its budgeted targets and revenue commitments.
• Analyze physician referral patterns to develop customer-level marketing plans and identify opportunities to increase patient starts and volume with existing referrers and/or develop new referral channels.
• Manage assigned expense budget.
• Work with territory Marketing and Operations leadership to establish realistic partner and customer territory plans that deliver on growth volumes, patient starts, and revenue commitments.
• Monitor variances/trends in referral patterns and work with operations to determine causes for changes.
• Identify risks to the referral base and implement targeted community outreach programs (territory-level educational campaigns, healthcare fairs, events).
• Cultivate strong relationships with top strategic referrers; identify key customer drivers and communicate service deficiencies to Operations Team to preserve volume.
• Prospect and target new referrers using consultative selling skills and uncover competitive takeaways.
• Support onboarding process for new hires, set up training calls/meetings, coordinate with HR and IT for onboarding materials and assets.
• Conduct field rides during onboarding and ongoing training to assess training needs.
• Other duties as assigned.

Account Executive, Mobile

• Develop and deliver regional operations budget; monitor performance and forecast to budget
• Review P&L for each site within the region and drive profitability
• Lead regional initiatives with Area Director of Operations; mentor Team Members
• Collaborate with sales leaders on strategic account management and opportunities for mobile-to-fixed conversions
• Support business development and strategic account planning; cultivate relationships with hospital leadership
• Ensure regulatory compliance with OSPOD, OSHA, Joint Commission, NRC, DHS, ACR and other governing bodies; uphold patient safety standards
• Manage HR lifecycle: recruiting, performance management, talent development, and retention of Team Members
• Partner with LAT operations on staff actions; manage special projects as assigned

Territory Operations Manager

General Counsel

• Provide reliable daily support by reviewing, drafting and negotiating all types of commercial agreements.
• Administer, execute, and drive company adoption of contract management system and related contracting policies and procedures.
• Own the contracts management process, from intake to completion, for stakeholders throughout the organization.
• Draft, revise, negotiate, interpret, and advise company leaders on commercial agreements including MSAs, NDAs, software agreements, professional services agreements, medical director agreements, real estate contracts, marketing contracts.
• Provide advice and counsel to colleagues on contract risk, legal obligations, risk mitigation, and best practices while achieving business objectives.
• Provide cross-functional contracts administration training and review, revise and approve policies and procedures related to contracts management process.
• Support and guide Contracts Managers; oversee delivery of legal services; develop deep understanding of Akumin’s business and provide counsel on strategic decisions.