Patient Coordinator

Akumin®

Patient Coordinator ensuring positive patient experience at Akumin through customer service and documentation management. Assisting with patient registration and various administrative tasks across multiple locations.

Posted 7/17/2026full-timeLexington • Kentucky • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service and organizational skills while ensuring accurate documentation and patient care in compliance with HIPAA regulations. Capable of managing multiple tasks and providing clear communication to patients regarding their appointments and procedures.

Highest-signal resume keywords

Customer Service SkillsOrganizational SkillsHIPAA ComplianceCPR CertificationMedical Terminology Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient RegistrationDocumentation ManagementInsurance VerificationMulti-taskingBasic Computer Applications Knowledge

Soft Skills

Strong Communication SkillsProfessionalismInterpersonal Skills

Certifications & Qualifications

CPR CertificationValid State Driver's License

Industry Keywords

Patient CareCustomer ExperienceMedical RecordsPreliminary ScreeningBilingual in Spanish

About the role

Key responsibilities & impact

Performs a variety of customer service and patient care tasks to ensure a positive patient experience
Ensures documentation and patient records are prepared and organized
Ensures patients have a clear understanding of what to expect during and after their appointment
Greets and assists patients, customers and visitors in person and over the phone
Performs patient registration in various systems
Answers all phone calls in a professional and courteous manner
May collect monies for time-of-service patient responsibility
May be responsible for verifying insurance coverage and obtain prior authorization
May perform preliminary screening of patients prior to procedures, which may include medical history
May transport patient to/from the exam room
May assist in patient transfer on/off the exam table
May provide the patient with preliminary and post-procedure instructions
In the mobile setting, may assist in preparing the unit for transport
Will maintain a clean and organized work area
May order supplies and ensure the work area is properly stocked
Will ensure accuracy of patient records
May schedule patient appointments and obtain insurance verification and/or authorization
May prepare medical records for physicians, patients and customers
Ensures accurate documentation of patient visits in various electronic systems and on written documents
May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer
Performs all duties within HIPAA regulations

Requirements

What you’ll need

High School Diploma or equivalent experience required
CPR Certification must be obtained prior to hire (Mobile Radiology and Oncology)
CPR Certification is a plus (Fixed Radiology)
Valid state driver's license required as applicable
Ability to work at several locations required
Strong customer service skills
Organizational and multi-tasking skills
Basic knowledge of computer applications and programs
Local travel may be required to support multiple sites
Six months customer service or related experience and/or training preferred
Knowledge of medical terminology is a plus
Bilingual in Spanish is a plus

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off