Director, Quality Assurance and Accountability
CHA Consulting, Inc.
Sales Support Specialist, Telecom
AireSpring
full-time
Posted on:
Origin: • 💃 Anywhere in Latin America
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Partner with Sales Managers and Channel Managers to support daily sales activities.
- Prepare and review quotes, track opportunities and orders, and maintain accurate records.
- Serve as the main point of contact for customers, vendors, and internal teams (provisioning, billing, support).
- Interface with telecom carriers and vendors to check availability, track orders, and resolve issues.
- Troubleshoot order delays or provisioning bottlenecks using critical thinking and problem-solving skills.
- Maintain clear and timely communication across all stakeholders to ensure a positive customer experience.
- Manage multiple tasks, priorities, and deadlines efficiently.
Requirements
- Experience with telecom carriers and familiarity with vendor operations.
- Exceptional written and verbal English communication skills.
- Strong organizational skills and attention to detail.
- Proactive, solution-oriented mindset with the ability to navigate corporate challenges.
- Comfortable managing multiple accounts, deadlines, and priorities simultaneously.
