Client Trainer II – Fixed Ops
Cox Enterprises
Vice President – Field Operations
Air Methods
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida, Iowa • 🇺🇸 United States
Visit company websiteSalary
💰 $172,000 - $223,000 per year
Job Level
Lead
About the role
- The VP, Field Operations is responsible for providing leadership and direction to Areas within their assigned Region to achieve Regional financial goals, strategic objectives and Key Performance Indicators (KPIs).
- Responsible for and collaborates with Territory SVP in the development and implementation of the Region’s revenue plan, budget, fleet, communications, customer experience/service, operational goals, safety, and policy/procedure compliance in accordance with Air Methods strategic direction, mission, vision and values.
- Leads the execution of the strategic initiatives across Region based upon regional needs and overall corporate direction.
- Champions safety and quality operations which are paramount in all Air Methods operations.
- Accountable for the profitability, and financial performance of the region.
- Develops and is held accountable for the region’s annual operating and capital budget.
- Direct and mentor Area Managers holding them accountable to the delivery of services to ensure high levels of quality and business practices which meet and strive to exceed established standards of operations.
- Maintain strong customer relationships, protocols and standards as well as service level targets.
- Build and cultivate a strong culture of teammate engagement at all levels within the region.
- Drive the alignment of regional Area Managers to corporate direction and is accountable for the achievement of operational objectives and KPIs consistent with corporate strategy.
- Collaborate cross-functionally with Centers or Excellence (COE) peers in Clinical, Maintenance, Safety, Aviation, and Business Development to drive safety, quality and training.
- Ensure optimal safety practices, full regulatory compliance, maximum fleet availability and operational readiness.
- Responsible for overall talent management, development and succession planning for the region. Regularly evaluates talent and addresses low performing teammates, including termination of low performers. Effectively mentors, coaches, and models appropriate leadership behavior.
- Collaborates on the regional transport volume plan, addressing same base transport volume.
- Ensure plans are in place and executed in the event of a significant negative event.
- Other duties as assigned.
Requirements
- Bachelor’s degree in Business from four-year college or university; and fifteen years related management experience and/or training; or equivalent combination of education and experience.
- Current knowledge of general aviation and clinical regulations that pertain to the Company’s business activities and geographical areas of responsibility.
- Master Degree in Business (MBA) preferred.
- Extensive experience in medical transportation services preferred.
- Strong interpersonal skills and a high degree of collaboration at all levels; superior communication and presentation skills, both written and verbal.
- Ability to hold team accountable and drive key metrics across multiple locations and differing circumstances.
- Demonstrated achievement of revenue generation and profitability management.
- Ability to manage and administer a broad range of tasks and sometimes competing priorities.
- Ability to exercise sound judgment and make decisions in a manner consistent with the essential job functions.
- Proven leadership skills that result in a positive culture at each base.
- Ability to build and maintain positive relationships internally and externally.
- Advanced Microsoft Office Suite, including Word, Excel, Outlook and PowerPoint.
Benefits
- For more information on our industry-leading benefits, please visit our benefits page here.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial managementbudget developmentrevenue generationprofitability managementtalent managementoperational readinessregulatory compliancestrategic planningperformance metricsmedical transportation services
Soft skills
leadershipinterpersonal skillscollaborationcommunication skillspresentation skillsaccountabilityjudgmentdecision makingcoachingteam engagement
Certifications
Bachelor's degree in BusinessMaster's degree in Business (MBA)
