AIP Connect

Executive Assistant

• Provides administrative support for the Executive Director including screening phone calls, scheduling meetings and appointments, participating in development of agendas for meetings.
• Receives informal and formal complaints from external resources such as clients, government and other agencies and facilitates the process by referring the complaint as per Agency protocol.
• Liaises and maintains ongoing communication with the Board President and other Board Members.
• Compiles, updates, maintains, and distributes Board Meeting agendas and minutes; attends all Board meetings, and Board committee meetings as required.
• Updates and maintains documentation such as Board of Directors Manual, etc.
• Support to other Directors as required for higher level Agency projects and initiatives.
• Agency wide support and coordination of internal and external events.
• Maintains mailing lists and efficient electronic filing system.
• Perform other duties as assigned.

Database Administrator

• Administer and maintain Raiser’s Edge and related fundraising systems on a day-to-day basis
• Maintain configuration of code tables, attributes, campaigns, appeals, and fund structures, ensuring consistency and alignment with established data standards
• Manage user access, permissions, and security groups in alignment with established policies
• Monitor system performance and support ongoing database stability and reliability
• Perform routine system updates and assist with troubleshooting system and data issues
• Execute imports, exports, and bulk data updates within Raiser’s Edge
• Perform global changes and mass updates in accordance with defined business rules
• Prepare and manage data files for campaigns, vendors, and operational needs
• Execute and support all data entry activities, including manual entry where required
• Oversee and monitor automated data entry processes, ensuring accuracy, completeness, and alignment with established data governance standards
• Support ongoing data processing activities across fundraising operations
• Perform regular data audits, validation checks, and clean-up activities
• Support scheduled data quality reviews and audit processes to ensure ongoing integrity of donor and campaign data
• Identify and correct data inconsistencies and errors
• Ensure adherence to data governance standards and coding structures
• Escalate complex data issues to the Senior Manager as required
• Maintain user access controls and permissions within the database
• Support enforcement of data security and access policies
• Ensure appropriate handling and protection of donor data
• Develop and execute queries, lists, and reports as requested
• Support data extraction for campaigns and operational reporting
• Ensure accuracy and consistency of all data outputs
• Assist in monitoring data flow between Raiser’s Edge and integrated systems
• Support troubleshooting of data discrepancies across platforms
• Work with vendors and internal teams to support system functionality
• Provide day-to-day support to users for database-related requests
• Assist staff with queries, reports, and system usage
• Maintain documentation for data processes and system workflows
• Work closely with Gift Administration to support accurate data entry and record maintenance
• Collaborate with Finance to support reconciliation processes by ensuring donor database records are accurate and aligned with financial data
• Support Development teams with campaign data preparation and execution

Database Administrator – Analyst

Growth Marketing

• Lead the development and implementation of a diversified revenue generation strategy aligned with organizational priorities and growth objectives.
• Support the revenue diversification strategy by increasing non-government funding sources to 50% of overall revenue by F2028.
• Develop and grow mission-aligned corporate partnerships through CSR, ESG, sponsorship, employee engagement, and shared-value collaborations.
• Secure and steward strategic partnerships that generate sustainable revenue and measurable impact, such as provincial and territorial governments.
• Support broader revenue development by contributing to philanthropic outreach, foundation opportunities, and government grant development, in collaboration with internal leads.
• Identify opportunities to align and leverage revenue streams across corporate, philanthropic, and public funding sources.
• Identify and advance diversified earned revenue opportunities, including licensing, fee-for service, and other mission-aligned business models.
• Contribute market intelligence and relationship opportunities to strengthen the organization’s overall funding strategy.
• Lead development of innovative partnership concepts that align funder and partner priorities with mission impact opportunities.
• Develop compelling proposals, partnership cases for support, and funding concepts for corporate and collaborative funding opportunities.
• Work cross-functionally to design scalable opportunities that are strategically sound, feasible, and fundable.
• Lead stewardship, impact reporting, and growth strategies that strengthen retention and deepen partner engagement.
• Contribute as a member of the Senior Leadership Team to organizational strategy, growth planning, and culture building.
• Work collaboratively across projects, marketing & communications to advance integrated partnership and funding opportunities.
• Ensure partnerships and revenue opportunities reflect mission alignment, organizational priorities, and brand integrity.

Director, Growth – Social Impact

Financial Planning and Analysis

• Lead all aspects of the finance function, including budgeting, forecasting, accounting, financial reporting, audit coordination, required filings and disclosures, payroll, cash flow management, and financial compliance.
• Provide strategic financial leadership to support organizational sustainability, annual planning, scenario analysis and revenue diversification.
• Prepare and present accurate financial statements, variance analyses, and management reports to the Executive Team, Finance and Audit Committee and Board of Directors.
• Oversee grant and contribution agreement financial compliance, including funder reporting and reconciliation.
• Ensure adherence to CRA regulations, non-profit accounting standards (ASNPO), and relevant legislation.
• Lead the annual audit process and serve as primary liaison with external auditors.
• Oversee the development of project budgets and work plans by liaising with appropriate staff.
• Oversee full cycle accounting operations (accounts payable, invoice processing, receipts, bank reconciliations, monthly journal entries, etc.).
• Develop and maintain financial policies, internal controls, and risk management frameworks.
• Provide leadership oversight to the People & Culture function to ensure strong HR support, compliance, and employee experience.
• Support the development and implementation of HR policies, practices, and initiatives aligned with organizational values and in compliance with Ontario Employment Standards Act and applicable legislation.
• Provide strategic guidance related to workforce planning, recruitment, employee relations, performance management, compensation administration, and employee engagement.
• Oversee full-cycle payroll processing, ensuring accurate, timely, and compliant administration of employee compensation, statutory deductions, and year-end reporting.
• Oversee the organization’s group benefit plan, including provider relationships, renewal processes and effective administration.
• Support Executive Team in workforce planning, organizational design, and succession planning.
• Provide leadership to direct reports and oversee all additional department teams.
• Champion a positive, inclusive, and equitable workplace culture.
• Oversee the organization's IT infrastructure, systems, and vendor relationships including the coordination of tech support.
• Ensure data security, privacy compliance, and business continuity planning.
• Evaluate and implement technology solutions that improve organizational effectiveness and productivity including digital tools such as Microsoft 365, project management platforms, and cloud based systems.
• Support AI adoption strategy, identifying opportunities and implementation of AI tools to improve productivity and service delivery.
• Maintains office efficiency by planning and implementing office systems and equipment procurement.
• Oversee the day-to-day operations of the office, ensuring a safe, welcoming, and functional work environment.
• Manage facilities, lease agreements, and relationships with building management and vendors.
• Oversee procurement processes, contract management, and office supply/equipment needs.

Director, Finance – Operations

Recruitment

• Phase 1: Digital Growth & SEO (50%)
• - Search Engine Optimization: Perform keyword research to identify high-intent terms for hiring managers and candidates; optimize website metadata, headers, and image alt-text.
• - Inbound Strategy: Manage the AIP Connect Linkedin page ensuring content is optimized to convert organic visitors into business leads.
• - Analytics & Reporting: Use Analytics and Search Console to track traffic growth and analyze areas of improement on our digital footprint.
• - Social Amplification: Bridge the gap between SEO and Social Media by ensuring our LinkedIn content is keyword-rich and drives traffic back to our site.
• Phase 2: Recruitment & Admin Operations (50%)
• - Sourcing & Research: Support consultants by building long-lists of candidates using LinkedIn Recruiter and Boolean search techniques.
• - Job Board Mastery: Manage the end-to-end lifecycle of job postings (Indeed, LinkedIn, and internal ATS). Ensure descriptions are engaging and formatted for maximum visibility.
• - Candidate Experience Admin: Coordinate interview scheduling, manage the collection of reference checks, and ensure candidate files are compliant and up-to-date in our database.
• - Presentation Support: Format and polish candidate presentation decks before they are sent to high-value clients.

Digital Growth, Recruitment Coordinator

• Talent Sourcing & Research: Conduct deep-dive research into target industries to identify top-tier talent.
• Sourcing Strategy: Utilize LinkedIn Recruiter, Boolean strings, and our internal database to build diverse candidate pipelines.
• Outreach: Craft personalized, high-conversion outreach messages that reflect AIP’s authentic and professional brand voice.
• Candidate Lifecycle Management: Participate in and shadow senior-led interviews to learn the AIP Method of behavioral assessment.
• Candidate Prep: Coach candidates for client interviews, providing them with deep insights into company culture, technical expectations, and fit nuances.
• Reference Management: Conduct thorough, insightful reference checks that add qualitative value to the candidate profile.
• Presentations: Develop compelling Candidate Presentation decks for clients, highlighting not just skills, but the human reason why they are a match.
• Client Advisory & Workshop Development: Assist in developing content and frameworks for client workshops.

Associate Recruitment Specialist

Operations

• Bridge the gap between leadership’s vision and day-to-day execution, ensuring the agency’s internal engine runs smoothly as it scales across North America.
• Audit, implement, and oversee agency-wide SOPs and project management tools (e.g., Monday.com) to improve transparency and efficiency.
• Drive agency-wide adoption of a central operating system.
• Oversee the "Master Calendar," managing staff allocation and bandwidth to maximize capacity while effectively managing resources and protecting team wellness.
• National vendor strategy oversight
• Oversee that department leads are building a preferred and diversified vendor list to ensure the agency gets priority pricing and consistent quality (especially during busy festival season).
• Oversee MSAs and high-level vendor negotiations to optimize costs and mitigate risk across multiple jurisdictions.
• Partner with Account Leads to oversee project budgets, ensure healthy margins, and manage the agency’s overall P&L.
• Make sure that if a project's budget changes, it’s reflected everywhere instantly i.e: "single source of truth"
• Provide senior-level guidance on complex builds, from international shipping and permitting to health and safety protocols for large-scale festivals.
• Maintain the agency's standards ensuring every activation (from a boutique pop-up to a 50,000-person event) is executed with obsessive attention to detail and contingency plans.
• Act as the ultimate problem-solver and escalation point for the Production and Account teams when creative goals clash with internal logistical or budgetary constraints.
• Directly mentor and manage the Director of production infrastructure as well as the IT Manager and the National Field Operations Manager.
• Develop cross-functional talent and foster a culture of accountability, professional growth, and mentorship.
• Collaborate with the VP, Client Services and the Senior Leadership Team at the agency (President, CFO) to identify talent gaps.
• Navigate the complexities of highly regulated sectors ensuring all activations meet strict legal, safety, and insurance standards.
• Risk Mitigation and structural/safety compliance for large-scale public builds.

Head of Operations – Director

Social Media Manager

• Lead the development and execution of integrated digital and social media strategies aligned with organizational goals
• Drive audience growth, engagement, and conversions across all digital channels
• Establish KPIs and performance benchmarks, with accountability for achieving and exceeding targets - with accountability for achieving and exceeding targets, including quarterly performance reporting
• Monitor, analyze, and optimize performance across social, email, web, and paid channels
• Own and manage all day-to-day content for the Foundation’s social media platforms (Instagram, Facebook, LinkedIn, YouTube)
• Plan, create, and publish high-quality, engaging content across platforms that is relevant, aligned with current initiatives, and includes clear, compelling calls to action
• Conceptualize, film, and produce social-first content including reels and short-form video
• Provide live, on-site social media coverage of Foundation signature events, community events, and fundraising initiatives
• Manage community engagement across platforms, ensuring timely and brand-aligned responses
• Conduct monthly audits of social media performance and optimize accordingly
• Lead audience segmentation and targeting strategies to support personalized engagement
• Partner with Database & Donor Systems and IT teams to leverage data insights
• Develop and implement strategies to grow digital audiences and supporter base
• Identify opportunities to amplify reach through stakeholders, partners, and community networks
• Lead integrated digital campaigns supporting fundraising, events, and organizational priorities
• Align digital strategy with direct response and fundraising initiatives
• Support donor acquisition, stewardship, and conversion through digital channels
• Leverage social, email, and web to support Signature Events, Community Events, and Giving Circles
• Audit the current state of social and digital as it relates to Events promotion and implement a strategy for collaborating with sponsors, vendors, donors, and other stakeholders
• Develop and execute email marketing strategies to drive engagement, stewardship, and fundraising
• Create and manage multiple email campaigns per month
• Support copywriting, design, scheduling, and deployment of email communications
• Utilize A/B testing to evaluate campaign performance, leveraging insights and data-driven results to continuously optimize content, targeting, and overall effectiveness
• Monitor and report on performance metrics
• Create and publish blog posts and landing pages optimized for engagement and SEO
• Support ongoing website updates and user experience improvements
• Ensure digital content aligns with brand, messaging, and campaign objectives
• Oversee and optimize the Google Ad Grant account
• Act as primary liaison with external agency partners
• Provide strategic direction and ensure performance against KPIs
• Evaluate agency effectiveness and identify opportunities for optimization
• Manage the CEO’s personal social media presence, aligning tone and voice with leadership positioning
• Exercise discretion and integrity in all executive communications
• Collaborate with internal and external stakeholders to amplify reach and engagement
• Ensure compliance with AODA, CASL, and Law 25 requirements
• Maintain a strong understanding of digital best practices and emerging trends
• Work collaboratively across Marketing, Events, and Philanthropy / fundraising teams
• Align digital efforts with broader organizational campaigns and initiatives
• Manage multiple priorities, meet strict deadlines, and perform effectively under pressure
• Leads a culture of testing and innovation across direct response campaigns, continuously exploring new approaches to improve performance.
• Identifies and implements opportunities to leverage AI-enabled tools to enhance segmentation, personalization, and campaign optimization.
• Tests new channels, tactics, and creative approaches to strengthen lead generation and revenue growth.

Manager, Social Media – Digital Strategy

Sales

• Develop and execute a strategic sales plan to achieve and exceed revenue targets in the enterprise market.
• Lead efforts to identify and secure new business opportunities, with a particular focus on digital transformation projects.
• Identify, qualify, and close opportunities for professional services related to Adobe, Salesforce, SAS, and other marketing technology platforms.
• Partner with internal teams to craft tailored proposals and presentations that address client-specific needs.
• Establish and nurture strategic partnerships that can enhance the company’s market position and drive growth.
• Build and maintain strong, long-lasting relationships with senior-level decision-makers, including CMOs, CIOs, and other stakeholders.
• Act as a trusted advisor, leveraging industry expertise to identify and address clients' pain points and opportunities.
• Stay abreast of industry trends, competitor activities, and technological advancements to provide clients with innovative solutions.
• Collaborate with delivery teams to ensure client satisfaction and successful project execution.
• Represent the company at industry events, conferences, and networking opportunities.

Sales Director

• Develop and execute a comprehensive alliance strategy to strengthen the relationship with Salesforce.
• Serve as the primary point of contact for the Salesforce Sales/Partner organizations, fostering open communication and collaboration.
• Identify and pursue joint business development opportunities with Salesforce to drive revenue growth.
• Align internal teams, including sales, marketing, and delivery, with partner objectives to ensure successful go-to-market initiatives.
• Negotiate and manage partnership agreements, ensuring mutual benefits and compliance.
• Build, maintain, and manage partner plans with Salesforce.
• Align sales teams and drive co-selling and co-marketing initiatives.
• Track and report on partner performance, joint initiatives, and the impact of alliances on overall business goals.
• Represent the company at partner events, conferences, and industry forums to promote joint capabilities.
• Stay informed about partner roadmaps, product updates, and market trends to identify new collaboration opportunities.