Manager

• Lead the Workplace Support team, setting goals, priorities, and development paths
• Take full ownership of the workplace environment, ensuring availability, performance, and user satisfaction across several European countries
• Manage vendors, licences, and service providers to guarantee service quality and cost efficiency
• Oversee compliance with internal policies, regulatory requirements (incl. DORA), and audit standards
• Monitor KPIs, prepare reports for senior management, and drive continuous service improvement
• Oversee administration and governance of Google Workspace (Gmail, Drive, Calendar, Meet, etc.) and define security settings and access controls
• Direct deployment, configuration, and lifecycle management of Apple devices (MacBooks, iPhones, iPads)
• Define and enforce workplace security policies including device encryption, app management, and compliance monitoring
• Oversee inventory management of workplace devices, software, and licences and manage documentation and playbooks
• Support employees using cutting-edge technologies; evaluate and recommend new workplace technologies
• Lead workplace-related projects, upgrades, and audits and ensure remote workplace support for employees in newly opened branches across European countries

Workplace Support Manager

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Manager – Pillar II