AiGent

QA Engineer

• Design, build, and maintain comprehensive test strategies that cover the full AGent platform — cloud backend, IoT device communication, embedded firmware, and customer-facing application layers
• Develop and execute functional, integration, regression, and end-to-end test suites across all platform components
• Own test planning for new features and releases, working closely with engineering leads to ensure quality is built in from the start — not bolted on at the end
• Maintain clear documentation of test coverage, results, and known issues across the platform
• Test AWS infrastructure components including IoT Core device provisioning, Lambda functions, and data ingestion pipelines
• Validate TimescaleDB schema performance and data integrity under high-volume, high-frequency telemetry loads
• Test API integrations, data pipelines, and backend services for reliability, accuracy, and performance at scale
• Develop and execute test protocols for IoT device communication, provisioning workflows, and command handling between cloud and embedded systems
• Partner with the Embedded Engineering team to validate firmware behavior, device-to-cloud messaging, and real-time control event accuracy
• Build test environments and simulation frameworks that replicate real-world generator behavior and edge conditions
• Build and maintain automated test suites integrated into AGent's CI/CD pipelines via GitHub Actions
• Implement automated regression coverage that catches issues before they reach production
• Continuously improve test efficiency, coverage, and reliability through automation and tooling
• Partner with Cloud Backend, Application, and Embedded Engineering teams throughout the development lifecycle — not just at the end
• Identify, document, and track bugs with clear reproduction steps and prioritization recommendations
• Contribute to post-incident reviews and help drive process improvements that prevent recurrence
• Actively use Claude AI and other AI tools to accelerate test case generation, documentation, and defect analysis — and bring a continuous improvement mindset to how AI can raise quality across the team

Quality Assurance Engineer

Backend Engineer

• Develop AWS IoT Core provisioning workflows and device communication channels that reliably connect and manage distributed generation assets at scale
• Implement AWS Lambda functions in .NET for telemetry ingestion, command handling, and real-time alerting
• Maintain logging, monitoring, and security policies across the cloud platform to ensure uptime and compliance with critical infrastructure standards
• Design and optimize TimescaleDB schemas for generator telemetry and event storage — built to handle high-volume, high-frequency time-series data with precision
• Drive SQL optimization and schema design to support fast, reliable querying across the platform
• Build and maintain backend services that power real-time data pipelines from edge devices to cloud and application layers
• Manage CI/CD pipelines via GitHub Actions to support fast, reliable deployments
• Automate infrastructure provisioning and management using Terraform and/or CloudFormation
• Own infrastructure-as-code practices across the cloud environment
• Work closely with Embedded and Application Engineering teams on end-to-end integration across hardware, firmware, and cloud layers
• Contribute to technical architecture decisions that support AGent's long-term scalability and reliability goals

Cloud Backend Engineer – Infrastructure

Revenue Operations

• Build and manage a high-quality inbound and outbound lead pipeline that keeps the sales team focused on qualified opportunities
• Develop ICP (Ideal Customer Profile) definitions and lead scoring models in HubSpot to ensure Sales Directors spend time only on the right prospects
• Use Clay, ZoomInfo, and AI-assisted enrichment to continuously improve data quality and targeting precision
• Design and execute campaigns — email sequences, LinkedIn outreach, newsletters, webinars — that generate and nurture leads at scale
• Create and maintain materials that help the sales team close: pitch decks, one-pagers, case studies, ROI calculators, objection-handling guides, and battlecards
• Build HubSpot workflows and automation that surface the right content and tasks to Sales Directors at each stage of the pipeline
• Own post-meeting follow-up templates, proposal materials, and contract support collateral
• Own HubSpot as the single source of truth — data integrity, lifecycle workflows, pipeline reporting, and deal hygiene from lead to signed contract and future renewals
• Conduct regular audits and implement automation to reduce administrative burden on the sales team
• Integrate and optimize GTM tools (GoToWebinar, Clay, ZoomInfo, etc.) with HubSpot for seamless operations
• Build dashboards and reporting that give leadership real-time visibility into pipeline health and campaign performance
• Actively use Claude Enterprise and other AI tools to scale content production, automate research, and accelerate workflows across RevOps
• Identify and implement AI-driven solutions to tasks that would otherwise require additional headcount
• Stay current on emerging AI tools relevant to GTM, and bring recommendations to leadership
• Create compelling sales and marketing content: email sequences, pitch decks, website copy, case studies, and webinar materials
• Maintain consistent brand narrative and messaging across all customer touch points
• Manage website updates and LinkedIn presence with regular, engaging content
• Coordinate thought leadership, speaking engagements, and industry event participation

Revenue Operations Manager

Operations

• Be the first responder to any inbound market signal, dispatch notification, or grid operator communication — drop everything and execute
• Lead all internal coordination during a dispatch event: activate the portfolio, align the AGent team, communicate status in real time, and drive toward a flawless delivery
• Monitor market alerts and high-alert conditions, keeping the internal team informed and prepared to act
• Conduct and coordinate dispatch verification tests, including seasonal portfolio testing for market compliance
• Capture lessons learned after every dispatch event; track and resolve any customer issues that arise
• Audit offers portfolios regularly to identify suboptimal schedules, sites not in market, or incorrect kW offer values
• Support the Energy Markets team with offer management and real-time market optimization during dispatch windows
• Own the dispatch readiness calendar — ensure all customers are tested, validated, and prepared well ahead of seasonal start dates
• Create and deliver seasonal readiness communications to customers ahead of peak dispatch periods
• Monitor customer participation performance and proactively address gaps before they become issues
• Maintain accurate, up-to-date records of customer site status, program enrollment, and readiness in HubSpot
• Manage new customer onboarding end-to-end: from signed contract through market entry and first dispatch
• Serve as the primary point of contact for customers throughout onboarding and early account lifecycle
• Partner cross-functionally with Field Engineering, Energy Markets, and Sales to deliver a seamless customer experience and ensure clean internal handoffs
• Schedule and lead onboarding check-ins and status updates with customers and internal stakeholders
• Ensure timely collection of interval data, site information, and documentation required for market registration
• Support customers and the sales team with account-related questions beyond onboarding
• Build the processes, playbooks, and templates that will define AGent's customer success function as the company scales
• Eventually hire and manage a lean team of customer success associates as the portfolio grows
• Own HubSpot as the system of record for customer accounts. From signed customer agreement through payments, this role will own all of the required Hubspot processes and data and must maintain rigorous data hygiene
• Work with the Head of Operations to tighten internal data flows and build reporting that gives leadership real-time visibility into portfolio health
• Contribute to process documentation across dispatch operations and customer success
• Identify and implement tools and automation that reduce manual work and improve operational efficiency
• Actively use Claude AI to draft customer communications, build process documentation, synthesize market information, and scale output across the role
• Bring a continuous improvement mindset to how AI can reduce toil and increase quality across operations

Dispatch & Customer Operations Manager

Chief of Staff

• Own end-to-end planning and execution for all company events — from intimate executive gatherings to company-wide all-hands
• Coordinate board meetings: logistics, scheduling, and pre-read preparation
• Plan and execute executive team offsites, working sessions, and the annual all-hands meeting
• Manage ad hoc team gatherings and culture moments as the company grows
• Serve as a trusted right hand to all three cofounders — handling the variety of requests, priorities, and details that keep senior leadership operating at their highest level
• Screen inbound resumes against criteria defined by the hiring leader, reducing the volume that leadership needs to personally review
• Conduct initial candidate phone screens and provide structured feedback before advancing anyone to formal interviews
• Own scheduling, coordination, and communication throughout the interview process
• Collect agenda topics and content from leadership ahead of each weekly all-team meeting
• Ensure every leader knows their topic, their slot, and what's expected
• Bring creative ideas for making weekly meetings more engaging, energizing, and worth everyone's time
• Own the operational fabric that makes remote work feel less remote — from tooling and systems to team communications and internal logistics
• Serve as a culture carrier for AGent — helping maintain the energy, trust, and cohesion of our founding team as we grow and bring new people in
• Take on cross-functional projects at the direction of the CEO and leadership team — rolling up your sleeves wherever the business needs it most