Associate Product Manager – Documentation-First Onboarding, PM Track
Smeetz
Salary
💰 $2,000 - $3,000 per month
Job Level
Mid-LevelSenior
About the role
- Lead onboarding – configure real-time doc pipelines, style guides, and glossaries so customers see value in minutes, not weeks.
- Review & refine AI output – ensure every generated snippet is clear, accurate, and on-brand before it reaches end users.
- Coach customers – train both writers and developers on docs-as-code and AI-augmented workflows.
- Drive adoption – analyze usage data, run health checks, and create playbooks that expand the company's footprint across teams.
- Voice of the customer – surface feedback and trends that inform our roadmap, from new integrations to smarter personalization.
- Build community – contribute tips, templates, and success stories that help other DevTools teams modernize their docs.
Requirements
- 4-6 years in technical writing, developer documentation, or customer success at a software company.
- Hands-on experience with Markdown, Git, pull-request reviews, and CI/CD.
- Working knowledge of APIs/SDKs and the developer toolchain.
- Comfortable steering or troubleshooting AI-assisted content; curiosity about prompt design is a plus.
- Superb written English and a knack for simplifying complex topics.
- Self-starter who loves owning outcomes and iterating fast with customers.
