Sales & Customer Success Specialist

Scalepex

contract

Posted on: 10/15/2025

Location Type: Remote

Location: Remote • 🇲🇽 Mexico

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JuniorMid-Level

About the role

Engage with potential clients through outreach efforts to generate interest and new business opportunities.
Guide new clients through onboarding, ensuring they understand the platform and its value.
Maintain ongoing communication with current accounts to ensure satisfaction and identify opportunities to strengthen relationships.
Support account management and customer service teams by coordinating client communications and following up on open items.
Handle non-technical service requests and assist clients with general inquiries.
Keep client records updated and organized in HubSpot or similar CRM tools.
Collaborate with internal teams to share feedback, improve processes, and support growth initiatives.

Proven experience in sales – must be comfortable engaging leads and managing client communication.
2–5 years of experience in roles involving customer interaction, such as account coordination, customer success, or business development.
Experience using HubSpot or other CRM tools.
Bachelor’s degree in Business, Marketing, Communications, or a related field.
Advanced English (verbal and written) – able to communicate confidently with international clients.
Strong organizational skills and attention to detail.
Self-motivated, proactive, and comfortable working independently in a remote environment.

Benefits

Contractor scheme under Scalepex.
100% remote position, work from anywhere in Mexico.
Competitive compensation.
Opportunity to collaborate with an international client in the proptech industry.
Supportive, collaborative culture with growth potential.

Tip: use these terms in your resume and cover letter to boost ATS matches.

salesaccount coordinationcustomer successbusiness developmentclient communication

organizational skillsattention to detailself-motivatedproactiveindependent work