Assists with conducting proactive market conduct reviews to identify and address nonconformance to insurance laws and regulations
works with management to determine the regulatory impact to Aflac’s policies and services related to claims processing
assists with ongoing audits reviewing existing department processes and procedures to identify compliance or quality issues
works closely with Compliance and other departments to recommend changes or enhancements that streamline activities or enhance service turnaround times, productivity, and quality
Serves as a liaison between Compliance and Claims
tracks, researches, and responds to Department of Insurance complaints within established time frames
assists in the research and coordination of responses to regulatory inquiries
resolves issues, answers questions, and clarifies interpretations of laws and regulations or potential changes in business practices
Assesses, analyzes, and improves the effectiveness and efficiency of governance and operational control processes
identifies process risks and ensures compliance with state and federal laws and regulations
implements appropriate control, design, and risk mitigation methods
monitors implementation and revises for effectiveness
conducts continuous improvement audits to ensure that corrective actions are followed
Requirements
Bachelor's Degree In a related field
Up to 2 years of job related experience
Knowledge of company operations, products, and services
Fundamental knowledge of auditing process and quantitative and qualitative risk assessment methodologies
Proficiency using Microsoft Office software, including Excel, Word, and PowerPoint
Benefits
medical, dental, and vision coverage
prescription drug coverage
health care flexible spending
dependent care flexible spending
Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
401(k) plans
annual bonuses
opportunity to purchase company stock
11 paid holidays
up to 20 days PTO to be used for any reason
state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked)
Applicant Tracking System Keywords
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