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Customer Support

• Provide professional customer support via phone, email, and digital platforms
• Research and coordinate flights, hotels, cruises, and tours
• Assist with booking management and travel documentation
• Maintain accurate client records
• Deliver timely follow-up and client care
• Participate in online training and team development sessions

Customer Support Travel Agent

Consultant

• Vacation planning for destination weddings, sports teams, family trips, romantic getaways, group travel, work trips, and more!
• Plan details for travel including transportation, accommodation, and airlines.
• Work with clients to determine their traveling needs.
• Guide clients on the appropriate styles of transportation, travel dates, costs, and accommodations.
• Manage large-scale events including conferences and retreats.
• Book transportation and hotel reservations on behalf of clients.
• Collect payments and pay fees.
• Resolve travel issues, complaints, and refunds.
• Meet sales targets and profit goals.
• Maintain client information and financial records.
• Ensure you stay up-to-date with tourism trends by attending travel seminars.

Customer Support Travel Agent

Travel Consultant