AdRoll, a division of NextRoll

Strategic Account Manager

AdRoll, a division of NextRoll

full-time

Posted on:

Location Type: Remote

Location: California • New York • United States

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Salary

💰 $72,420 - $107,100 per year

About the role

  • Strategic Account Managers are responsible for managing medium to large customers with annual spend of $100k - $500k. They own the commercial relationship by focusing on retaining and growing a portfolio of approximately 20-30 accounts, ultimately driving increased revenue and delivering marketing and sales success for their customers.
  • Work harmoniously with their appointed Customer Success Manager(s) as they are aligned to CSM(s) to support their book of customers jointly.
  • Develop and expand into cross-functional relationships across several customer departments to build value and interest for each role.
  • Manage contracts, negotiations, billing, legal, and financial questions internally and externally for the customer relating to their relationship and agreement with AdRoll ABM.
  • Work collaboratively with the new business and onboarding teams to ensure a frictionless and standardized new customer experience.
  • Develop relationships internally to advise and improve processes and support our customers more effectively and efficiently including: Customer Success, Product, Finance, Revenue Operations, and Legal.

Requirements

  • 3-5 years of successful Account Management experience in B2B SaaS. Preferably you also have experience in ad-tech and/or digital marketing.
  • Track record of success in customer facing, Account Management roles.
  • Proven ability to achieve a quarterly managed sales quota, with proficient experience in renewing, and expanding deals, alongside managing sales processes.
  • Experience working in a dynamic, evolving, high-energy sales culture.
Benefits
  • Competitive salary and equity
  • We cover 100% of the employee-only premium for our HSA medical plan, and 95% of the employee-only premium for our PPO, HMO, dental, and vision plans.
  • We contribute 75% toward dependent premiums across all medical, dental, and vision plans.
  • We offer access to Multiply Mortgage, a concierge homebuying service that provides free personalized guidance and below market mortgage rates.
  • Short and long term disability benefits at no cost to the employee
  • Basic life and AD&D insurance at no cost to the employee
  • 401K Plan (Pre-tax, Roth and After-tax)
  • 4 weeks of paid time off and work/life balance
  • Up to 6 weeks of paid disability leave (up to 12 weeks for pregnancy disability leave)
  • Up to 12 weeks of paid family leave for birthing parents (in addition to pregnancy disability leave)
  • Up to 16 weeks of paid family leave for non-birthing parents
  • Up to 12 weeks paid family leave to care for a family member
  • Join a community of fellow Rollers as a member of one of our Employee Resource Groups
  • Ample opportunities to volunteer with local organizations with NextRoll Gives Back
  • For additional benefits not mentioned, visit our Careers page
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Account ManagementSales Quota AchievementContract ManagementNegotiationBilling ManagementFinancial AnalysisCustomer Relationship Management
Soft Skills
CollaborationInterpersonal SkillsCommunicationRelationship BuildingProblem Solving