Manager

• Provide intensive case management for patients in the Bridge Program
• Welcome new patients, screen for non medical drivers of health needs, engage as needed
• Develop individualized treatment plans and psychosocial goals for short- and long-term care plans by assessing individual needs, strengths, barriers and readiness to change
• Provide crisis intervention services (assessment, evaluation of risk, referral and follow up)
• Effectively de-escalate heightened situations with patients experiencing trauma, exacerbated mental health symptoms, and behavioral complexity
• Provide goal oriented and short oriented services (engagement, case management, counseling linkage) with complex psychosocial needs
• Educate patients on available community resources and teach appropriate expectations and follow-through
• Help patients identify and manage challenges in navigating health and government benefits
• Accompany patients to appointments as needed and assist with transportation coordination
• Assist patients directly or indirectly with housing survey (Coordinated Assessment) and discharge planning
• Work with housing specialists and partner agencies to identify and address psychological, social and medical needs and coordinate referrals for housing programs
• Participate in weekly case conference with multidisciplinary bridge team and collaborate with community resources
• Assist Bridge team in picking up medications and other support services
• Other duties as assigned

Case Manager – Bridge

Network Engineer

• Design and deploy secure, high-density Cisco wireless networks in healthcare environments ensuring coverage, capacity, performance, and compliance
• Conduct predictive and validation wireless surveys using Ekahau Pro and Sidekick to optimize RF designs and verify post-deployment performance
• Analyze wireless network behavior and troubleshoot roaming, interference, latency, and connectivity using Wireshark and wireless packet captures
• Implement and manage QoS policies to prioritize mission-critical wireless applications including VoIP, video conferencing, and medical telemetry
• Troubleshoot RF challenges in complex clinical environments including x-ray rooms, elevator shafts, and lead-lined spaces
• Design and support Cisco Spaces for real-time location services, asset tracking, and environmental telemetry
• Deploy and manage Cradlepoint LTE solutions for primary and backup WAN connectivity
• Integrate and maintain wireless infrastructure within Cisco Catalyst Center for centralized configuration, monitoring, and assurance
• Document wireless architectures, RF plans, configurations, standards, and support procedures
• Collaborate with clinical, facilities, security, and technical teams to align solutions with healthcare operational and regulatory requirements
• Provide Tier 3 support and contribute to operational excellence in a 24/7 patient-care environment

Wireless Network Engineer

Administrative Assistant

• The Administrative Coordinator provides essential administrative and operational support to the Compliance Department, ensuring smooth daily operations and efficient workflow. This role is crucial for managing administrative tasks, facilitating internal communications, providing high-quality support to department leadership/staff, and maintaining the policy management system policies (which entails proofreading, data entry, and record management.).
• Essential Functions: Ensures the successful and seamless execution of employee onboarding and offboarding processes for the department. Performs accurate and efficient data entry and other computer-based tasks utilizing Microsoft 365 applications and other relevant software. Proofreads, formats, and prepares organizational policies and Standard Operating Procedures (SOPs) for internal publication, ensuring clarity and adherence to established guidelines. Maintains and updates departmental policies related to administrative tasks, ensuring ongoing compliance and operational efficiency. Provides comprehensive administrative support, including but not limited to data entry, document scanning, printing, basic research, and assistance with various special projects. Executes a range of administrative tasks, from simple to complex, consistently delivering high-impact service with exceptional customer focus and meticulous attention to detail. Offers administrative assistance and support to all Central Health departments for special projects or other duties as assigned. Adheres strictly to necessary precautions for the proper handling of classified, confidential, and sensitive information, maintaining utmost discretion and security. Manages all incoming and outgoing mail, coordinates overnight delivery services, and oversees courier service arrangements for the department. Manages, operates, supply orders, and schedules any needed maintenance of printers, shredders, and any other office equipment. Manages meeting room schedules, ensures all meeting room calendars are current, and posts agendas promptly. Serves as the departmental subject matter expert for audio and visual equipment, applications, and software within all meeting rooms, providing support and troubleshooting. Participate in the development and enhancement of EHR templates and programming and advise on coding compliance with payor guidelines. Performs other duties as assigned to support the efficient functioning of the department.

Administrative Coordinator, CH Compliance

Auditor

• Reports to the Director of Compliance
• Conducts in-depth internal audits assessing effectiveness of internal controls, accuracy of operational processes, and efficiency across finance, procurement, human resources, and technology
• Performs rigorous vendor audits for contractual adherence, conflicts of interest and regulatory requirements
• Performs audits of Employee and Board of Manager files ensuring privacy, conflicts of interest, and regulatory compliance
• Leads internal audits related to Fraud, Waste, and Abuse (FWA) and analyzes delegated oversight policies
• Analyzes complex operational and financial data to identify and report patterns indicative of fraud, waste, and/or abuse; evaluates results from prior audits to discern FWA trends
• Translates complex FWA information into clear communications for diverse stakeholders, verbally and in writing
• Monitors changes in relevant laws, regulations, and industry standards; maintains up-to-date audit best practices
• Contributes to development and implementation of the organization's annual audit plan and risk management strategies
• Develops and recommends improvements to policies, procedures, and systems to enhance internal control environment
• Prepares comprehensive monthly reports detailing audit findings, activities, and recommendations for executive leadership
• Performs other duties as assigned to support auditing functions and organizational objectives

Compliance Operations Auditor

Compliance

• Assist with managing and implementing programs, policies, and practices to ensure compliance with federal, state, and local laws and internal policies
• Assist in the administration of the Central Health Policy Manager and in developing, maintaining, and revising policies and procedures
• Ensure accessibility and staff understanding of current policies and educate new employees about compliance and ethics during onboarding
• Coordinate and deliver ongoing compliance training sessions for staff, contractors, and vendors; track training completion
• Monitor regulatory changes and coordinate implementation of changes into daily program activities and automated tools
• Identify and implement process and procedure improvements to enhance compliance program efficiencies
• Provide support with risk assessments including facilitating interventions and monitoring outcomes
• Work with Human Resources and Joint Tech to plan, create, implement, and maintain the annual compliance training programs
• Assist in preparing regular reports for executive leadership and the Board of Managers
• Serve as a compliance liaison to designated departments and clinics and support initiatives that promote a strong organizational culture of compliance and ethical conduct
• Perform other duties as assigned

Compliance Specialist

Business Development Rep

• Visit garages, bodyshops, and repair facilities daily on behalf of Advantage Parts Solutions’ dealer clients.
• Act as the primary point of contact for bodyshops, building trust and ensuring seamless support between them and dealer partners.
• Identify, qualify, and pursue new business opportunities within the repair and collision market.
• Develop and execute strategic plans to expand market presence and achieve revenue targets.
• Present solutions to customers, highlighting the value of OEM parts and Advantage Parts Solutions’ services.
• Collaborate closely with dealer clients to ensure their growth objectives are met.
• Maintain up-to-date knowledge of automotive parts trends, competitor activity, and customer needs.
• Use CRM tools to track visits, manage leads, and report performance.
• Represent Advantage Parts Solutions at industry events and trade shows.

ADP

Case Manager – Bridge

Wireless Network Engineer

Administrative Coordinator, CH Compliance

Compliance Operations Auditor

Compliance Specialist

Business Development Manager