Auditor

• Conduct billing and coding audits, and communicate results and recommendations
• Provide training and education to providers and ancillary staff
• Support the implementation of changes to the CPT, HCPCS and ICD-10 codes
• Conduct prospective and retrospective chart reviews
• Identify coding discrepancies and formulate suggestions for improvement
• Communicate audit results/findings to providers and/or ancillary staff
• Report findings and recommendations to compliance and executive leadership
• Provide continuing education to providers and ancillary staff on CPT/HCPCS and ICD-9/10 coding
• Support compliance policies with government regulations
• Work closely with all departments to assist in accuracy of reported services
• Advise Compliance Officer of government coding and billing guidelines and regulatory updates
• Participate in the development and enhancement of EHR templates

Senior Compliance Coding Auditor

Business Development Rep

• Develop and nurture strong relationships with new and existing clients
• Drive market growth by promoting products and services to wholesale auto dealerships and repair shops
• Identify new opportunities and establish strategic partnerships
• Deliver exceptional service and ongoing support face-to-face
• Create and execute a strategic sales plan to meet or exceed sales targets
• Drive market growth through cold calling, networking, negotiating, and closing deals
• Prepare and deliver sales presentations, proposals, and contracts to prospects
• Stay informed about industry trends and competitive landscape
• Maintain accurate records of sales activities and client interactions

Business Development Manager

• Build and nurture strong relationships with auto dealerships and auto repair shops by delivering exceptional service and on-going support face-to-face.
• Develop a deep understanding of dealership and shop operations related to buying and selling auto parts, identify their key challenges, and create solutions to facilitate smoother business interactions between them.
• Create and execute a strategic sales plan to meet or exceed sales targets and expand our customer base.
• Drive market growth through cold calling, networking, negotiating and closing deals.
• Prepare and deliver sales presentations, proposals, and contracts to prospects.
• Stay informed about industry trends, product knowledge, and competitive landscape.
• Maintain accurate records of sales activities and client interactions, providing regular updates and detailed reports to clients on a daily and weekly basis.

Communications

• Administer and engineer enterprise cloud-based Unified Communications platforms
• Design, configure, and maintain calling and contact center services
• Develop and manage enterprise dial plans, numbering strategies, E911 configurations
• Monitor, maintain, and optimize UC and Contact Center platforms
• Provide Tier 3 / highest-level technical support and escalation management
• Manage full user, license, and role lifecycle governance
• Design, implement, and support integrations between communications platforms and enterprise systems
• Ensure security, compliance, and audit readiness by implementing platform controls
• Develop and maintain reporting, analytics, and dashboards
• Lead or support migrations and major initiatives
• Create and maintain comprehensive technical documentation
• Partner with enterprise stakeholders and customers as a trusted technical advisor

Unified Communications Engineer

Analyst

• Responsible for configuration of Epic applications, leading Requirements Gathering Sessions, technical documentation, and testing (internal and User Acceptance Testing).
• Participate as a member of the project team, working on upgrades and new application and workflow implementation, including partnering with the Interface Team to connect third party applications.
• Perform in-depth analysis, troubleshooting, data collection, and root cause analysis and then identify and/or implement potential solutions for issues related to the system or usage of it.
• Analyze/review and test each product release and communicate needed changes to operations.
• Work closely with other analysts, Epic third-party vendors, and operations to ensure that system integrity is maintained and that IT deliverables meet operational business needs.
• Research, analyze, facilitate and implement business and system workflows in order to expedite process improvement and coordinate business practices.

ADP

Senior Compliance Coding Auditor

Business Development Manager

Business Development Manager

Business Development Manager

Unified Communications Engineer

Epic Applications Analyst – Professional Billing