Adobe

Customer Success Manager

• Partner with the VP of Americas Sales and regional leaders to develop high-quality, actionable account plans across the customer base.
• Establish and drive a rigorous inspection cadence to ensure disciplined execution, KPI attainment, and proactive risk mitigation.
• Lead, mentor and inspire a team of customer success managers across the Americas, fostering a culture of excellence, collaboration, and innovation.
• Develop and roll out customer success strategies aligned with Adobe's overall objectives across customer adoption, partnership, and value realization of Adobe’s solutions.
• Responsible for developing engagement models and methodologies that ensure customer adoption and value realization of Adobe solutions.
• Work closely with customers to ensure they are recognizing maximum value from their Adobe investments, ultimately leading to customer satisfaction and retention.
• Ensure renewal readiness, risk identification/mitigation and paving the way for growth in partnership with Sales teams.
• Collaborate closely with sales, product, marketing, and support teams to deliver a seamless customer experience and drive business growth.
• Responsible for building and delivering C-Level executive presentations, including RTBs, QBRs, and regular deep-dive sessions.
• Partner with CSM Operations to develop and action productivity and performance reporting of customer success management, individuals, and account opportunity.

Head of Customer Success

Product Designer

• Set a high bar for design excellence, from strategic framing to detailed execution, and oversee day-to-day team operations (e.g. syncs, critiques, reviews) to deliver high-quality work
• Proactively identify uncharted business opportunities and pair high-level strategy with actionable execution, influencing roadmaps and long-term investment decisions
• Foster a trust-based, collaborative environment that encourages deep partnerships across teams to drive alignment on key experiences
• Bring chaos to clarity by connecting dots, mobilizing the team, and prioritizing the highest impact work
• Hire, develop, and retain exceptional talent through mentorship and growth, and serve as a design leader who leads the evolution in how we work in the AI era
• Champion creativity and innovation to experiment, prototype, build and deliver valuable customer-centric solutions
• Represent the team and its work to diverse partners and senior leadership, modeling design excellence through clear communication and compelling storytelling.

Group Design Manager – Assets and Brands

Product Manager

• Develop and present recommendations that articulate the strategy and return on investment
• Support the Enterprise Sales team with product sizing, custom pricing, and licensing needs
• Develop financial models that simulate customer behavior and project costs

Senior Product Manager, Business Model Strategy

• Own the end-to-end product roadmap for Foundry Studio
• Define and prioritize capabilities
• Lead deep customer discovery with studios, streaming platforms, and GenAI production companies
• Drive quarterly planning and execution with Engineering, Applied Science, and Design
• Define success metrics and evaluations
• Drive strategic alignment across Foundry engineering teams and Adobe partners
• Collaborate with Security, Privacy, and Legal on governance frameworks
• Represent Foundry Studio at executive design reviews and industry events

Principal Product Manager – Foundry Studio

Marketing

• Gestionar todos los aspectos del desarrollo de campañas de principio a fin
• Planificar y llevar a cabo una agenda de aprendizaje a través de la experimentación
• Desarrollar mensajes relevantes y atractivos para un segmento clave de clientes
• Asociarse con el equipo de analítica para medir y reportar el desempeño

Senior Lifecycle Marketing Manager

Manager

• Build a robust understanding of Adobe’s Mobile products, transaction surfaces and customer purchase motivations
• Use existing data insights or commission new analytics projects to identify workflows and messaging that improve acquisition, upsell, cross-sell and retention
• Keep a pulse on App store policies and feature releases, and industry trends, and feed implications into the new opportunity identification process
• Prioritize the biggest bets and generate cross-functional alignment to ensure all contributing teams are geared up to support initiatives that will deliver quarterly and yearly revenue goals
• Drive trade-off conversations to balance the user experience testing roadmap across surfaces
• Distill progress and blockers for executives with an eye on materiality
• Direct the work Strategy ICs and mentor them to grow their impact

Group Manager, Digital Monetization Strategy – Mobile

Learning and Development

• Develop and implement professional enablement strategy that aligns with business objectives and addresses both internal and external customer needs.
• Identify skill gaps and training needs through surveys, interviews, meeting with managers, and leveraging the voice of the customer.
• Create and update enablement content, including online courses and training documentation.
• Design workshops, onboarding sessions, and select & facilitate instructional sessions of outside professional enablement courses.
• Analyze training effectiveness, adjusting programs for performance.
• Develop intake, design and creation processes. Maintain schedules and status reporting of enablement creation progress.
• Work closely with cross-functional teams, including Delivery, Solution Customer Engagement, Strategy & Readiness, and Global Operations to gain alignment or inputs on enablement when needed.
• Use customer feedback and insights, in addition to research on industry trends and audience behavior, and customer feedback to inform enablement planning and prioritization that directly enhance customer satisfaction and loyalty.

Professional Development Specialist

Capture Manager

• Drive Strong HHS Deal Execution
• Lead early engagement on priority HHS opportunities to help define customer needs, align use cases, and establish a clear deal strategy
• Guide discovery conversations to ensure strong alignment between customer challenges, Adobe solutions, and next steps
• Build trusted advisor relationships with senior leaders across state HHS agencies
• Support sellers in navigating complex HHS sales cycles by providing perspective on positioning, proof points, and deal approach
• Orchestrate critical pursuits from strategy to execution, ensuring resource alignment, stakeholder collaboration, and milestone achievement.
• Identify patterns across HHS wins, losses, and execution challenges to strengthen future sales efforts
• Share insights from the field to inform how Adobe positions, prioritizes, and engages HHS customers

Sales Capture Lead, Health & Human Services

Machine Learning Engineer

• Design, build, and maintain scalable, production-grade GenAI services in the cloud
• Lead architectural design and guide the development of optimized ML pipelines for cloud-based inference and integration
• Drive the bridge between research and product teams throughout the lifecycle—from prototyping to deployment
• Optimize model performance, GPU utilization, and service orchestration at scale
• Work collaboratively with PMs, TPMs, and engineering leads to build and implement the GenAI roadmap
• Define technical direction, conduct building reviews, and establish guidelines for reliability, scalability, and maintainability
• Own and improve CI/CD systems and monitoring pipelines for ML services
• Mentor engineers across ML and backend fields, encouraging a culture of technical excellence
• Provide tier-1 production support, ensuring service SLAs and customer satisfaction

Staff Machine Learning Engineer

QA Engineer

• Own the quality of iOS features from design to production release
• Validate end-to-end workflows and interactions
• Collaborate with cross-functional teams
• Create and execute test plans across various testing types
• Engage with customers to understand reported issues

Product Quality Engineer 3 – iOS

Human Resources

• Develop employee relations strategies to support proactive communication, fair practices, strong leadership, and a respectful culture
• Partner with supervisors and managers to coach on effective employee management, documentation, and conflict resolution.
• Analyze trends in complaints, absenteeism, turnover, and corrective actions; recommend and deploy timely interventions
• Conduct investigations related to policy violations, performance concerns, misconduct, and other workplace issues
• Support company culture by reinforcing values, communication expectations, and consistent employment practices.
• Collaborate with Safety, Operations, and P&C teams to ensure policies reinforce a safe and inclusive workplace.
• Guide managers through performance counseling, corrective action, and performance improvement plans.

Employee and Labor Relations Specialist

Performance Marketing

• Partner with campaign, journey, content, marketing operations, and sales teams to build and launch sophisticated, multi-channel automation programs across Marketo, Sendoso, and the broader martech stack.
• Take responsibility for the planning and delivery of automated email nurture, newsletter, and direct mail programs, in integrated campaigns.
• Build and manage BDR-focused programs that support targeted marketing-assisted outbound (MAO).
• Understand the sales process and align closely with business development teams to ensure programs deliver impact across the full funnel—from pipeline creation through deal progression.
• Serve as a leader within the Direct Mail Center of Excellence (COE), owning documentation, playbooks, wikis, enablement materials, and channel guidelines.
• Develop and uphold a direct mail and gifting playbook.
• Build and maintain a repository of high-value “door opener” programs, featuring highly personalized offers aligned to audience needs and sales motions.
• Act as the primary point of contact with direct mail vendor, managing communication, enablement, and optimization.
• Be a database whisperer: manage audience targeting and segmentation, and cooperate across business units on campaign planning, orchestration, and maintaining send calendars.
• Analyze, communicate, and present campaign results, delivering in-depth performance insights and recommendations to continuously optimize programs.
• Manage quarterly testing and experimentation plans, applying a test-and-learn mentality to creative, offers, personalization, timing, and automation logic.
• Develop content variations and derivatives using Adobe GenStudio to support scalable, personalized program execution.

Demand Generation Manager

• Work on monthly payroll input activities, administration forms, contracts/offers production
• Own HR inboxes, ensuring timely and empathetic resolution of employee inquiries
• Arrange visits with Company’s doctor upon request
• Maintain T&A and Workday data as needed
• Perform regular audit checks on data quality
• Take part in new systems implementation projects
• Support global Total Rewards team on benefits administration
• Support in the office with ID creation for new starters and any urgent topic

Human Resources Coordinator, German Speaking

Developer Relations

• Build and evolve the platform foundation for Adobe web applications
• Design intelligent developer tooling and workflows that leverage automation and AI to improve productivity, code quality, and velocity.
• Improve build systems, CI/CD pipelines, monorepo strategy, and test automation frameworks to support large-scale engineering teams.
• Partner with product engineering teams to deeply understand their workflows and remove friction.
• Develop high-performance, reliable, well-tested, and well-documented platform code.
• Introduce automation and AI-assisted development capabilities that enhance code generation, testing, debugging, and performance optimization.
• Proactively identify productivity bottlenecks and lead initiatives that measurably improve engineering velocity and platform reliability.
• Mentor engineers and elevate engineering standards across the organization.
• Foster an inclusive, collaborative environment that values diverse perspectives and continuous learning.

Senior Software Development Engineer – Developer Experience

• Aggregate and synthesize customer insights from customer meetings, notes, recordings, and field interactions into clear, actionable narratives. • Build, maintain, and evolve a centralized repository of customer use cases, success stories, and deal deconstructions that can be easily accessed by the field. • Write and distribute win wires and customer success stories that proactively highlight customer outcomes, value realization, and standard methodologies. • Ensure sales teams and cross-functional partners have access to accurate, up-to-date customer insights for reference, enablement, and decision-making.