Adobe

Business Operations Lead – Sales Operations

Adobe

full-time

Posted on:

Location Type: Office

Location: San Francisco • California • New York • United States

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Salary

💰 $135,400 - $264,800 per year

Job Level

Senior

About the role

  • Lead the operating rhythm for the Sales Ops & Enablement organization, including planning cycles, leadership reviews, performance tracking, and operational governance.
  • Maintain organizational priorities and ensure alignment, transparency, and accountability across programs and workstreams.
  • Drive goal-setting, OKR development, milestone planning, and KPI measurement for the organization.
  • Identify operational gaps and opportunities; design and implement process improvements that enhance effectiveness and scalability.
  • Partner with Finance and HR to coordinate annual and ongoing budget cycles, forecasting, headcount planning, and workforce strategy.
  • Develop models, analyses, and frameworks to support resource planning, investment trade‑offs, and organizational decision‑making.
  • Provide leaders with timely insights that clarify capacity, spending, and resource needs.
  • Partner with HR to support employee engagement strategies, organizational health assessments, and team development initiatives.
  • Lead planning and execution for organizational activities such as offsites, planning workshops, and leadership sessions.
  • Foster a culture of alignment, focus, and operational excellence.
  • Develop and maintain scorecards, dashboards, and reporting mechanisms that track organizational performance and progress against key priorities.
  • Conduct operational and organizational analyses to highlight risks, opportunities, and focus areas.
  • Enable data‑driven decision-making through structured insights and performance reporting.
  • Serve as a strategic operational partner to HR, Finance, and adjacent GTM Ops functions.
  • Ensure alignment with corporate planning cycles, financial processes, talent programs, and enterprise operating mechanisms.
  • Translate organizational strategy into operational plans, workstreams, and scalable processes.
  • Support rollout and adoption of new programs, systems, and operating practices across the organization.
  • Lead change enablement activities that improve readiness, efficiency, and organizational performance.

Requirements

  • 8–12+ years’ experience in business operations, organizational operations, program management, or strategic planning roles.
  • Experience partnering with HR and Finance on planning, budgeting, workforce strategy, and operational processes.
  • Strong capability in building operational rhythms, planning frameworks, and performance tracking systems.
  • Excellent analytical skills and comfort with building structured models, KPIs, and decision-support frameworks.
  • Strong stakeholder management skills and executive-level presence.
  • Proven ability to bring clarity, structure, and rigor to complex or ambiguous environments.
  • Nice to have: Experience within Sales Operations, Sales Enablement, or GTM Operations organizations.
  • Nice to have: Experience with OKRs, enterprise planning cycles, or business management frameworks.
  • Nice to have: Background in SaaS, Technology, or Strategy/Operations functions.
Benefits
  • Employee engagement strategies
  • Organizational health assessments
  • Team development initiatives
  • Offsite planning and execution
  • Cultural alignment and focus support
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business operationsorganizational operationsprogram managementstrategic planningoperational rhythmsplanning frameworksperformance tracking systemsanalytical skillsKPI developmentdecision-support frameworks
Soft Skills
stakeholder managementexecutive presenceclaritystructurerigorchange enablementemployee engagementorganizational health assessmentsteam developmentoperational excellence