Acronis

Sales

• Engage new and existing Service Provider prospects through outbound, campaigns, events, and distributor programs
• Qualify prospects and progress sales-ready opportunities to senior sales (Cloud Services Advisors)
• Support activation and prioritization initiatives across the funnel
• Independently close low-tier, low-complexity deals (first transactions, entry-level PAYG or small commitments)
• Collaborate closely with senior sales, marketing, and partners
• Maintain accurate CRM data and clear qualification notes

Junior Cloud Sales Advisor

Customer Success Manager

• Conduct territory analysis and planning for dedicated geographies
• Align with Acronis Cloud Distributors for joint activities
• Train new and existing partners
• Perform account planning with all managed partners
• Drive partner satisfaction as a trusted advisor
• Engage internal resources to help partners’ growth

Partner Success Manager

QA Engineer

• Test complex client-server / cloud applications related to RMM (agents, policies, alerts, remote actions, patching, reporting)
• Analyze feature requirements, verify product functionality alignment with requirements, and proactively identify gaps, risks, and missing scenarios
• Develop and execute manual test plans covering functional, regression, integration, and end-to-end scenarios, including negative testing and edge cases
• Build and maintain test environments: deploy endpoints (physical/virtual), simulate real customer setups (MSP / multi-tenant), configure networks, permissions, and security controls
• Perform deep troubleshooting: analyze logs, telemetry, and network behavior; provide clear root cause analysis and actionable reproduction steps
• Collaborate closely with development teams, architects, and product owners to refine requirements, improve observability, and drive quality improvements
• Investigate customer issues in production-like contexts and participate in technical discussions with R&D

Senior QA Engineer

Account Manager

• Align with DMRs for joint activities for channel enablement and drive quarter over quarter cloud revenue growth
• Train DMR sales teams with existing and new products, support new partners on a daily basis on business and technology development, and guide them through onboarding and enablement stage equipping with all needed knowledge, resources and tools
• Perform account planning with all managed partners with tailored details depending on partner’s engagement, loyalty and responsiveness
• Motivate and enable DMR sales teams to sell Acronis' services to their existing customer base, attract new customers, and help them retain existing customers
• Drive partner satisfaction and act as a trusted advisor and single point of contact throughout the entire partner lifecycle
• Drive successful upsell/cross sell initiatives with each partner to increase new services attach rate
• Engage and orchestrate all needed internal resources to help dedicated partners’ growth, including Presales and Technical support teams
• Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport
• Own the partner’s lifecycle management and maintain a set of regular activities focused on educating, evangelizing, and making commitments

Channel Account Manager – DMR

• Communicate with product managers, developers, and analysts to understand business and technical requirements
• Review and analyze the product and its requirements
• Design test suites and test cases
• Develop automated tests for Windows, Linux, and macOS
• Participate in code reviews, providing feedback to ensure automation code quality and maintainability
• Execute and maintain regression test suites to validate release stability
• Analyze automated test results
• Maintain detailed documentation for test plans, test cases, and test results, ensuring clear communication of testing activities
• Collect comprehensive and relevant data for bug investigation
• Analyze customer issues, investigate root causes, and participate in technical discussions with R&D teams
• Understand requirements & review product specs together with - PMs/devs/analysts
• Design test suites/cases & develop automated tests (E2E, API/UI, regression)
• Participate in code reviews for automation quality & maintainability
• Execute & maintain regression suites, analyze results daily
• Investigate bugs/root causes (including customer issues), collect data, discuss with R&D
• Keep detailed test documentation & ensure release stability

AQA Engineer

Backend Engineer

• Participate in the design and development of software using C++ or Golang leveraging AI-powered development tools
• Create, review, and continuously improve clear and well-structured specifications as part of a Spec-Driven Development approach
• Implement functional and unit tests for your solutions
• Write software and operational documentation
• Conduct code reviews and ensure code quality standards are met
• Collaborate closely with the product team and QA to deliver high-quality software to end users

Senior Software Developer – C++/Golang

• Communicate with product managers, developers to understand business and technical requirements
• Review and understand the product and all of its requirements
• Design test suites and cases
• Developing automation tests, including automation tests for web UI
• Participate in code reviews, providing feedback on automation code to ensure quality and maintainability
• Execute and maintain regression test suites to validate the stability of software releases
• Analyze test automation results
• Maintain detailed documentation of test plans, test cases, test results, and ensuring clear communication of testing activities
• Collect comprehensive and relevant data for bug investigation

QA Automation Engineer

Salesforce Administrator

• Administer and maintain the Salesforce platform, including user management, roles, profiles, permission sets, and security configuration.
• Configure and enhance Salesforce by building custom objects, fields, record types, validation rules, page layouts, and other declarative components.
• Design, maintain, and optimize Flows and other automations to improve efficiency and reduce manual work across teams.
• Build and refine reports and dashboards to provide leadership with timely, accurate, and actionable insights.
• Perform regular data quality checks, drive data hygiene initiatives, and maintain governance around duplicates, integrity, and accuracy.
• Monitor platform health, troubleshoot issues proactively, and ensure system performance and stability.
• Partner with business stakeholders to analyze requirements and translate them into scalable, maintainable Salesforce solutions.
• Deliver user enablement through training, documentation, and best-practice guidance to improve adoption and CRM usage.
• Support leadership by ensuring Salesforce configuration aligns with KPIs, reporting needs, and evolving operational priorities.
• Participate in testing, deployment, and release management processes, ensuring smooth delivery of enhancements.
• Maintain strong governance and adhere to Salesforce security standards, compliance requirements, and internal best practices.
• Stay current with Salesforce releases and emerging features, implementing improvements where beneficial to the business.

Frontend Engineer

• Collaborate with product managers and designers to translate user needs into technical requirements
• Develop modern, responsive frontend features for enterprise-scale cybersecurity applications
• Optimize performance for fast load times and smooth cross-device interactions
• Build reusable components and libraries for long-term maintainability
• Write and maintain automated tests to ensure stability and prevent regressions
• Participate in code reviews and mentor junior developers
• Help define and enforce frontend development best practices and documentation standards
• Stay current with frontend technologies and industry trends
• Troubleshoot and resolve frontend issues to ensure a high-quality user experience
• Participate in the full software development lifecycle, from requirements gathering to deployment and support

Senior Frontend Developer

• Designing and developing scalable, robust, testable, efficient, and easily maintainable code
• Translating software requirements into stable, working, high performance software
• Playing a key role in architectural and design decisions, building toward an efficient microservices distributed architecture
• Creating design documents

Senior Backend Developer, GoLang – Cybersecurity

• Design, implement, and maintain core components of a high-performance, open-source platform written in Rust
• Extend, refactor, and support existing Go services
• Participate in architectural and design reviews, produce technical documentation and diagrams
• Perform code reviews and enforce engineering best practices across Rust and Go codebases
• Investigate, analyze, and resolve complex issues reported by internal stakeholders
• Collaborate closely with QA, Security, DevOps, and Support teams

Senior Software Developer – Rust/Go

Full-stack Engineer

• Participate in the design and development of software using C/C++ leveraging AI-powered development tools.
• Create, review, and continuously improve clear and well-structured specifications as part of a Spec-Driven Development approach.
• Implement functional and unit tests for your solutions.
• Maintain, evolve, and improve build systems to ensure reliable and efficient software delivery.
• Write software and operational documentation.
• Conduct code reviews and ensure code quality standards are met.
• Collaborate closely with the product team and QA to deliver high-quality software to end users.

Senior Software Developer, Linux Backup

• Develop and maintain scalable, high-performance UI applications for Acronis RMM using TypeScript (Vue)
• Conduct code reviews and implement best practices to ensure code quality, maintainability, and security
• Optimize application performance, responsiveness, and user experience
• Troubleshoot and resolve UI-related issues, ensuring smooth functionality across different environments

Senior Frontend Developer – Vue

• Design, develop, and maintain complex relational database solutions
• Create and optimize database schemas, tables, views, indexes, stored procedures, and functions
• Analyze and improve database performance, scalability, and reliability
• Ensure data integrity, consistency, and security across systems
• Collaborate with application teams to design efficient data access patterns
• Monitor database systems and proactively address performance or capacity issues
• Document database designs, standards, and best practices

Senior Database Developer

• Builds and maintains effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers at an assigned group of customer accounts that may include major strategic customers within a geographic or industry focus.
• Identifies, develops and typically closes new sales opportunities.
• Creates demand for the organization's products and services by raising their profile with customers.
• Achieves revenue targets by increasing revenue spend per account.
• May conduct regular status and strategy meetings with the customer's senior management to understand their needs and link them to the organization's product/service strategies.
• Make a territory analysis and planning for dedicated geographies to identify top potential partners.
• Perform account planning with all managed partners with level of certain details depending on partner’s engagement, loyalty and responsiveness.
• Train new and existing partners with existing and new products.
• Guide every partner through onboarding and enablement stage equipping with all needed knowledge, resources and tools.
• Motivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner.
• Drive partner’s satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle.
• Drive successful upsell/cross sell initiatives with partner to increase new services attach rate.
• Put maximum efforts to avoid churn and retain a partner.
• Engage and orchestrate all needed internal resources to help dedicated partners’ growth.
• Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport. Every CSP Passport should have not less than 80% fields filled out.
• Know partner’s lifecycle management and be able to lead a partner along it through a set of regular activities focused on educating, evangelizing, making committed.
• Maintain a regularity/frequency of contact with every partner depending on priority.